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Support and Services

Information on support groups and services available for carers in the Vale of Glamorgan

Accessible Countryside for Everyone

Finding accessible places for all to enjoy in England and Wales

Age Connects Cardiff and the Vale

Information, advocacy, practical and emotional support

  • 02920 683600

 

Affected by Cancer? Are you 50+?

Age Connects Cardiff & Vale, Macmillan and OPAAL UK can provide one to one support for anyone aged 50+ who is affected by cancer or their carer who live in Cardiff of the Vale of Glamorgan. The service is FREE, independent and confidential. For further information:

 

Alzheimer's Society

Organises various groups for carers of people with Alzheimer's or related dementia and provides services for the person with Alzheimers. Dementia Cafe in The Vale an opportunity for any one affected by dementia to get together for mutual support, companionship, refreshments, a confidential chat and the opportunity to share experiences and to learn more about living well with dementia.  It is held on the first Tuesday of every month at Bethel Baptist Church, The Old Manse, Durrel Street, Llantwit Major from 2.00pm - 4.00pm.

 

Alzheimer's Society - Singing for the Brain

Weekly singing class group for people with dementia and their carers. There is a small charge of £2.50 per person to cover costs. The Group meets every Tuesday 2-3pm at: St Mary’ Church, 157 -163 Holton Road, Barry, CF63 4HR

If you are interested ring:

  • 02920 434960 or 01446 738024

 

A bilingual information pack for people in Wales that have been newly diagnosed with dementia is now available online. The pack, entitled ‘Byw yn dda gyda dementia ar ôl diagnosis/Living well with dementia after diagnosis’, is easy to use and is broken down into sections that signpost people towards health and social care services, local services and other third sector agencies that offer support.

 

Contact: Karen Collins

Website: Alzheimer's Society

Arthritis Care

There are around 10 million people with arthritis in the UK. That’s 10 million individuals, plus their families, each affected in a unique way.From high quality information and support to empower you to take control of your arthritis, to campaigning for change…Arthritis Care is here for you

Barnardos Community Links Service

Providing short breaks for families who have children with a disability.

  • 02920 577074

Barry Communities First

Communities First is a Vale of Glamorgan led, Welsh Government anti-poverty funded programme. Communities First in work with partners provide the community with many different projects which aim to improve the lives of cluster residents. CF aim to improve the health, learning and prosperity of residents in parts of the following areas of Barry: Buttrills, Cadoc, Castleland, Court, Gibbonsdown.

Website: Communities First (CF)

Bipolar UK Carers Services: Link Mentoring Service

Want to find out more about bipolar and get extra support? The Link Mentoring Service is a One-to-One Mentoring Service offered throughout Wales. It has been co-ordinated to benefit individuals diagnosed with Bipolar, as well as their carers/family members, with the ultimate aim of providing support, advice and practical information.

Bipolar Care Leaflet

 

Volunteer for Bi-polar UK – Become a Carer Mentor

Bipolar UK is the national charity dedicated to supporting individuals and families affected by the life-long mental illness of bipolar.  We're looking for volunteers aged 18+ who have first-hand experience of living with and supporting someone with a diagnosis of bipolar

 

As a volunteer, you'll provide one-to-one telephone support, advice and practical information to other carers through our Link Mentoring service.  Although this is an office-based role in our Newport office, Bipolar would pay expenses for our mentors i.e. train /bus fare.

 

All volunteers are subject to a DBS disclosure through Bipolar UK.  Comprehensive training, support and supervision is provided by Bipolar UK.  For more information contact us on:

 

Cardiff and Vale Action for Mental Health (CAVAMH)

Cavamh is an umbrella organisation which works with third sector groups with an interest in mental health, as well as mental health service users and carers, living or operating in Cardiff and the Vale of Glamorgan. - See more at:

Website: CAVAMH

Morfa Day Hospital (Barry Hospital) Carers' Support Group

Cardiff and the Vale Parents' Federation

Supports parents, carers and relatives of disabled children and adults with a learning disability. They provide opportunities for members to meet together to discuss issues of interest or concern; they give the viewpoints of parents on services for disabled people, their families and carers; and provide information on services and hold events on specific issues.

Contact: Hasina Kaderbhai

Website: Parents Federation

Cardiff and Vale University Health Board

  • 02920 745359

Care and Repair Cardiff and the Vale: Carers' Handyperson service

The Handyperson Carers Service supports carers and the people they care for to repair, adapt and maintain their homes thereby enabling them to live as independently as possible with increased safety, security, warmth and comfort.

  • careandrepair@crcv.org.uk
  • 02920 473337

Care and Support Jargon Buster

The Care and Support Jargon Buster is a plain English guide to the most commonly used social care words and phrases and what they mean. The definitions are plain English rather than legal, and were developed and tested by a steering group that included people who use services, carers, representatives from local authorities, information providers and key stakeholders from across the social care sector. The Care and Support Jargon Buster won a Plain English Campaign Award in 2013.

Care Council for Wales

Welcome to our web pages for unpaid carers who look after family, friends or neighbours in need of help because they are ill, frail or have a disability. Carers provide a hugely significant amount of care and the Care Council for Wales is working with carers, carers’ organisations and those who provide social care services to increase awareness and understanding of carers’ roles and how to improve support and access to training

Carer's Handbook

This handbook is published by Cardiff Council, Vale of Glamorgan Council and Cardiff and Vale University Health Board. The handbook provides basic information to help carers in their invaluable role.

 

Download a copy of the Updated Carer's Handbook (November 2014)

Please note this Addendum to the Carer's Handbook for pages 5 and 6

Carers Trust in Wales

Carers Trust in Wales exists to provide action, help and advice to carers throughout Wales. Our staff work to improve support, services and recognition for anyone living with the challenges of caring. With our local Network Partners we aim to ensure that information, advice and practical support are available to all carers across the country. We also work with a variety of different agencies to monitor and support carers and the delivery of services to carers across Wales. We work in partnership with the Welsh Government to ensure both politicians and officials are up to date with the issues which matter to carers across Wales.

 

Carers Trust Guide to Buying Care: The Questions Carers and Family Members Should Ask When Choosing a Care Provider

When choosing a care provider there are a number of things to consider to ensure the person with care needs, the main carer and family receive the best quality support. Carers rarely have a single role, so it’s important to consider the carer and family when thinking about care.

Carers UK

TheCarers UK Wales web section offers information about all aspects of caring. Their office phone number is 02920 811370.

Caring Alone

Free online social/support service for young adult carers aged 16-30. Caring Alone website enables carers to socialise, chat, relax and share problems with fellow carers/friends

Changing Places

The Changing Places campaign has brought adult changing facilities to public attention. These facilities can now be found across the country. The website also contains a very useful practical guide which can be downloaded

Children's Commissioner for Wales

The Children's Commissioner for Wales stands up and speaks out for children and young people's rights.

Chill4us Carers

Chill4us Carers is based in Norwich, Norfolk for family unpaid carers and past carers across the UK.

We are a free peer support community offering help for carers and support with others who find themselves in the caring role. There is no need to feel isolated or afraid of the internet, as we are all there to support carers, and past carers, whether the problems be with benefits, disability, care of the elderly or children. Our 24 hour chat room is there for fun and support and we have an arcade with over 600 free games, a carers discussion board and a free daily carers newspaper.

Choose Well Wales

FREE App available-choosing the right NHS Wales service if you become ill or are injured. Choose Well will help you decide if you need medical attention if you get sick. It explains what each NHS service does, and when it should be used. Choosing Well means that you and your family will get the best treatment. It also allows busy NHS services to help the people who need them most.

Crossroads Care in the Vale (EMI)

Crossroads organises regular meetings for carers and former carers of people with dementia. Meetings are held in various places throughout the Vale. Also provide home care workers and a day centre for people with dementia.

Contact: Jayne Hill

Website: Crossroads

Cruse Bereavement Care Wales

Cruse Bereavement Care Wales’s vision is that all bereaved people have somewhere to turn when someone dies

Direct Payments

A Direct Payment is an alternative way of receiving a service from the Social Services. Instead of a service being arranged for you, you will receive a cash payment. You can then use this money to arrange your own support, giving you more choice, control and flexibility over how your needs are met.

Website: direct payments

Disability Index

The Index of children with special and particular needs. For more information look on their website.

Website: Disability Index

Disability Wales

Disability Wales - your first port of call for information, comment, opinion and opportunities for getting involved in campaigning for disability equality. We occupy a unique position within Wales by championing the rights, equality and independence of all disabled people regardless of physical or sensory impairment, learning difficulty or mental health condition. We recognise that many disabled people have many identities and can face multiple-discrimination.

Disabled Living Foundation

Disabled Living Foundation is a national charity providing impartial advice, information and training on independent living since 1969. It is a founder member of the Information Standard, a certification scheme for health and social care information.

E-DAS - Entry into Drug and Alcohol Services 

The service provides support for: Individuals looking to address their own use of alcohol or drugs as well as members of their family and carers looking for guidance and support. 

  • 0300 300 7000

 

Epilepsy Wales - New Local Support Groups

Do you have epilepsy or care for someone who has epilepsy?  Two new support groups aim to provide support, information and social activities for people with epilepsy, together with their families and carers. You would be most welcome to drop in for a coffee and chat.

 

Barry Civic Centre - A new group will meet the first Tuesday of the month between 10.30am-12.30pm.

Cosmeston Lakes, Sully - A new group will meet the first Wednesday of the month between 10.00am-12.00pm.

 

For more information contact:

Extend

In 2016 Extend classes are running as follows:

  1. Mondays between 10.30am-11.30am at the Murch Community Centre, Dinas Powys
  2. Tuesdays between 10am-11am at the YMCA Hub in Barry
  3. Tuesdays between 10.30am-11.30am at The Gathering Place, St Athan
  4. Tuesdays between 14.00-15.30 at The Gathering Place, St Athan
  5. Thursdays between 10.30am-11.30am at Rhoose Community Centre, Stewart Road, Rhoose

Disabled facilities are available and people in wheelchairs are welcome as all classes include at least 20 minutes seated exercises. Cost will be £4.00 per session, including refreshments.

For more information contact Shirley:

Family Information Service (FIS)

For information about childcare, children's activities and family support in the Vale

Website: FIS

Forgotten Families - Putting Family First!

This is a peer support group, about helping our family and friends through difficult times.  We focus on supporting people who are caring for loved ones with addiction issues; especially alcohol and substance misuse.  

Come along and meet us on Monday evenings between 5-7pm at: The People Centre, 3 Dunlin Court, Barry.  

Please note from 25 July, there is a new venue: Coastlands Family Church Hall, Tennyson Road, Barry, CF62 9TN

All are welcome!

  • 07938 935284

 

Gov.uk

The best place to find government services and information simpler, cleaner and faster

Hafal

Advice, information and support for carers and people experiencing severe mental illness.

Hafal User Guide: Treatments for Serious Mental Illness

Contact: Julie Pickin

  • 01446 733331
  • Julie.pickin@hafal.org

Headway Cardiff

Provides support and services to people affected by Acquired Brain Injury (ABI) throughout south east Wales.  Services include a specialist day centre, monthly and weekly social groups, Counselling, Carers support, information and support. 

 

Website: Headway


Hope

We support young people when a close family member is diagnosed with a life-threatening illness. We’re here right from the moment of diagnosis and for however long we’re needed. Take a look around. We hope you find what you need but if you’d like to speak to us now, give us a call on 01989 566317.

Independent Age

Independent Age - Advice and Support for Older age

Jigsaw Wales

We are a charitable group formed to facilitate peer support for individuals with mental health illness and to support carers.

Kidscape

The impact bullying can have on children and young people can be drastic, but there are many things you can do to protect your child from harm. This website will provide you with plenty of practical tips to help you deal with bullying and its associated issues such as online safety, schooling, raising self-esteem and encouraging positive behaviour.

Lets Go with the Children

Ideas for days out? You are in the right place. If you are looking for ideas and inspiration for family days out with the kids on a wet afternoon, at the weekend or during the long school holidays, search this database for where to go with the kids in your local area

Macmillan Cancer Support

Providing information, advocacy and emotional support, thus empowering people to have choices in their caring role.

  • 01656 867960

Affected by Cancer? Leafle

Marie Curie - Caring for Carers

If you are caring for someone living with a terminal illness who has been told that they may not get better – Marie Curie Cancer Care can help you.  Care and support through terminal illness

Support Line -  Monday to Friday 9am to 5pm

  • 0800 090 2309

 

Supporting families and friends caring for someone living with a terminal illness.  To find out more:

 

New research by Marie Curie to improve carer services including lesbian, gay, bisexual and trans community.

Marie Curie Helper Service

Trained, dedicated volunteers who provide emotional and practical support to individuals and families living with a terminal illness. Volunteers can visit someone at their home, go out somewhere or talk over the phone.

 

Mind in the Vale

Mind in the Vale of Glamorgan works with people who experience mental distress to achieve and maintain a more fulfilling life and to play a full and equal part within the community. Our vision is of a society that promotes good mental health and that treats people fairly, positively, and with respect.

Motor Neurone Disease Association

Provide the best possible support to local people with MND, their families and carers.

  • 08457 626 262

Multiple Sclerosis Society

Providing the best possible emotional, practical and financial support to families and carers.

  • 02920 308257 

National Autistic Society (NAS)

NAS branches offer support to families who have a child or member of the family with autism or Aspergers syndrome. The NAS Cardiff and Vale Branch will hold coffee mornings in 2016 as follows:

 

Venue: Pioneer Hall, Beryl Road Barry, CF62 8DN

Upcoming Meetings:  Saturday 17th December 2016 (10.30am – 12pm)

 

These events are primarily aimed at parents/carers of children/adults with autism and may also be of interest to professionals working with families who live with autism.A chance to meet and talk to other parents and carers of children and adults with autism, over a cup of tea/coffee and cake in a friendly, welcoming environment.  

 

Please note: these events are not restricted to NAS Branch members.  They are open to anyone who has concerns and would like to know more about autism.

 

Open University

Many carers want to participate in learning and training opportunities but there are often real difficulties in doing so. The Open University (OU) in Wales offers flexible, part-time distance learning so you can study from home around your caring and other commitments and work towards recognised qualifications. Please mention Carers' Project when you contact the OU.

Contact: Eleri Chilcott

 

Parkinsons Support Group

Parkinsons Vale of Glamorgan Support Group - We offer information, friendship and support to local people with Parkinson's, their families and carers. We also organise regular events and social activities. Join us - and meet other people affected by Parkinson's in your area.

Primary Mental Health Support Service (PMHSS)

A service providing advice and support for people experiencing common mental health issues

  • 02920 906223

Samaritans

We are available 24 hours a day to provide emotional support for people who are experiencing feelings of emotional distress or despair, including those which may lead to suicide. We reach out to high risk groups and communities to reduce the risk of suicide. We work in partnership with other organisations, agencies and experts.

 

Samaritans Cardiff Branch, 75 Cowbridge Road East Canton Cardiff CF11 9AF Telephone: 02920 344022

Samaritans Bridgend Branch, 2 Green Street Bridgend Wales CF31 1HF Telephone: 01656 662333

 

SCOPE

SCOPE - We provide free, independent and impartial information and support on the issues that matter to disabled people and their families. Call our free helpline (Open 9am - 5pm weekdays)

Silver Line Helpline for Older People

No question too big. No problem too small. No need to be alone. The Silver Line is the only FREE confidential helpline providing information, friendship and advice to older people open 24 hours a day, every day of the year.

Snap

Charity supporting children and young people with additional educational needs to receive the most appropriate support to achieve their potential.

Contact: Kristina Paliokaite

Website: Snap Cymru

Social Services Leaflets

You can download PDF versions of all of our leaflets. We can also provide them in large print, CD, other languages and other formats

Sports and Physical Activities Clubs in the Vale

If you are looking for a club to join in the Vale, your search is nearly over!

Sunshine Club (Special Needs Support Club)

Meetings for parent carers of children with special needs.

Group meets on Thursdays (all holidays except Christmas) 10.00am - 12 noon at Western Vale Integrated Children's Centre, Llantwit Major. Open to carers and former carers.

Contact: Kay Griffiths

Website: WVICC

Sue Ryder Dementia Helpline

  • 01473 353350

The Autism Directory

Helping autism families to get the help they require. A new autism guide has also been published.

The National Careline

Offers information about care and support for older people, their carers and their families. Topics include; help available, where to access help, financial support and lifestyle information.

Contact: Barbara Davies

Website: National Careline

  • 0800 0699784

The Older People’s Commissioner for Wales

An independent voice and champion for older people across Wales. The Older People’s Commissioner for Wales is an independent voice and champion for older people across Wales, standing up and speaking out on their behalf. She works to ensure that those who are vulnerable and at risk are kept safe and ensures that all older people have a voice that is heard, that they have choice and control, that they don’t feel isolated or discriminated against and that they receive the support and services they need. The Commissioner's work is driven by what older people say matters most to them and their voices are at the heart of all that she does.

The Senior Health Shop - 38 Holton Road, Barry CF63 4HD

The Senior Health Shop’s aim is to improve the health and wellbeing of older people in the Vale of Glamorgan. They do this by providing:

  • A place to meet, socialise, make new friends with the Café open from 9am till 12.30pm on weekdays
  • Healthy Ageing activities – exercise & health screening opportunities in the café and the community.
  • Strength & Balance Classes, Extend, keep fit and Zumba Gold classes, health screening sessions & social activities such as Stitch & Bitch and the afternoon tea or quiz sessions.
  • Volunteering opportunities to get older people involved in the community
  • A one stop centre for information

To find out more about the Senior Health Shops activities please contact Nona Hexter on:

Thrive

The meetings are for families of children with special needs and are held in Cardiff. Group also arrange day trips.

Contact: Fay Bowring

  • 07950 592657

Time to Change Wales

Time to Change Wales is the first national campaign to end the stigma and discrimination faced by people with mental health problems.

Transportation

Transportation website including community and disabled transport, local news and information, latest roadworks in the Vale, concessionary bus and train tickets, bus timetables, trains and taxis

Turn2us

Turn2us is a free service that helps people in financial need to access welfare benefits, charitable grants and other financial help – online, by phone and face to face through our partner organisations.

Vision 21 - Skomer Wood Workshop –  A Vision 21 training project for people with learning needs

 

Skomer Woodwork is based in Barry Community Enterprise Centre where it provides training opportunities in woodwork skills to trainees from the Vale. The project is run as a social enterprise and trainees are involved in producing a wide range of handmade and assembled wooden products for the home and garden.  The age is from 16 plus. It is aimed at people with learning needs

 

Student Training

 

Students in Skomer Woodwork learn the basics of carpentry, joinery and furniture assembly. The skills are taught at levels to suit a range of abilities. Through making a variety of products, the trainees are taught how to use and care for a range of hand and power tools. There is also a strong emphasis on teaching correct health and safety procedures, as well as a range of ways to apply different finishes to wood.

 

Trainees are offered:

 

• Agored Cymru credit based learning 

• Soft Skills development programme

 

Contact; Ed Synan – Student Services Manager

Wales Dementia Helpline

  • 0808 808 2235

WaterSure (vulnerable groups' scheme)

The WaterSure scheme is available for certain customers with a water meter. It allows them to have their bills capped. This is to make sure that these customers don’t cut back on how much water they use because they are worried about how they will pay their bill

What's On?

The Vale Council hosts a wide variety of events throughout the year.

Your Human Rights: A Pocket Guide for Carers

Your Human Rights: A Pocket Guide for Carers has been produced by BIHR and N-compass North West as part of the Human Rights in the Community Project. This provides an overview of how human rights relate to people in a caring role, and how they can be used to stand up for the rights of carers and the rights of those who are cared for.

 

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