Family Information Service (FIS) 

What do we do?

You can view our FIS video clip to find out about what we do and what we offer parents and providers.



If you are having trouble viewing this video please try the You Tube version:


Vale FIS video on You Tube|


We are a one stop shop for families living in the Vale and people working with families. We provide information about:

  • childcare
  • parent and toddler groups
  • holiday playschemes
  • nanny, baby sitting and au pair agencies
  • help with childcare costs and other benefits for parents
  • how to become a childcare provider
  • activities during school holidays
  • leisure activities
  • family support services
  • services for children with additional needs
  • other services and activities for children and young people age 0-19 years

We aim to help parents and carers, prospective parents, employers, childcare providers and other people who work with children and young people in the Vale. For more information you can download our Family Information Service Leaflet|


We also administer the Index of Disabled Children and Young People and provide a quarterly newsletter 'the index', packed full of information on schemes, activities and events. For more information visit our Disability Index pages.|

Social Media

Keep up to date with all the latest information on Twitter and Facebook:








Mother with childChildcare, Play & Leisure Search


Our Childcare, Play & Leisure Search above takes you to our on-line childcare database|, where you can search for childcare and activities in your area. For more information and to register your service with us, visit the parents' zone.


If your child carer is looking after a child under the age of 8 for more than 2 hours a day, they must be registered with the Care and Social Services Inspectorate Wales (CSSIW). For more information visit the parents' zone.


If you are unable to find what you are looking for on our childcare database

please complete our online enquiry form.


Family Support Search

Our Family Support Search takes you to our directory of local family support services in the Vale of Glamorgan.  This is invaluable to families who have children age 0-19 years and people working with families.


Training for Childcare Providers

Visit our Providers' Zone| for training courses, events and how you can keep your details up to date with FIS.


Vale of Glamorgan Council services and activities for children and young people


Family Information Service
Dock Offices
Subway Road

CF63 4RT

  • 01446 704 704 - ( Mon-Thurs 08:30-17:00 and Fri 08:30-16:30 - A voicemail service operates at all other times)