Top

Top

SCRUTINY COMMITTEE (HOUSING AND PUBLIC PROTECTION)

 

Minutes of a meeting held on 14th December, 2011.

 

Present:  Councillor Mrs. M.R. Wilkinson (Chairman); Councillor J.C. Bird (Vice-Chairman); Councillors R.J. Bertin, Ms. B.E. Brooks, S.C. Egan, N.P. Hodges, J.W. Thomas, R.P. Thomas, A.C. Williams and E.T. Williams.

 

Also present:  Messrs J. Farrington, B. Fisher and Mrs. D. Hill (Tenant Panel/Working Group).

 

 

701     APOLOGIES FOR ABSENCE -

 

These were received from Mrs. W. Davies (Vale Housing Federation) and Mr. G. Amos (Tenant Panel/Working Group).

 

 

702     CHAIRMAN'S ANNOUNCEMENT -

 

The Chairman referred to Mr. G. Amos (Tenant Panel/Working Group) who had notified the Committee that due to recent ill health he had been unable to attend the meeting but sent his good wishes for the festive season to the Committee.  The Chairman and the Committee reciprocated the comments received and wished Mr. Amos a speedy recovery to full health.

 

 

703     MINUTES -

 

RECOMMENDED - T H A T the meeting held on 1st December, 2011 be approved as a correct record.

 

 

704     DECLARATIONS OF INTEREST -

 

No declarations were received.

 

 

705     SUPPORTING PEOPLE CONTRACTS (REF) -

 

The above matter had been previously considered by the Cabinet at its meeting held on 29th November, 2011 whereupon at that time Cabinet had resolved -

 

T H A T the Council awards renewed contracts for a small number of services identified in the report for a three year period. 

 

T H A T the Council Contract Standing Orders be waived to allow the specialist contracts detailed in the report to be put into place.

 

T H A T the report be referred to the Scrutiny Committee (Housing and Public Protection).

 

Reasons for decisions

 

To ensure the stability of services provided to very vulnerable people in the Vale of Glamorgan.

 

To comply with the Council's Contract Standing Orders and Financial Regulations.

 

For information.

 

The Operational Manager for Public Housing Services apprised the Committee of arrangements regarding the renewal of contracts with existing support providers for the continuing provision of specialist and complex needs housing related support services for selective schemes. 

 

The Committee was also made aware by the Operational Manager of issues and financial implications in regard to two service users both with the single support providers, and had been supported in excess of 20 years in the individual support providers property.  In addition, he also referred to contract arrangements between the Council and Newydd and Wales and West Housing Associations for the provision of warden and alarm services provided in properties owned and run by these Housing Associations.

 

RECOMMENDED - T H A T the arrangements relating to Supporting People Contracts as detailed in the report be noted.

 

Reason for recommendation

 

In acknowledgement of action taken to support vulnerable members of the community.

 

 

706     UPDATE ON THE IMPACT OF CHARGES ON CONTROL OF RODENTS TO THE OUTSIDE OF DOMESTIC PROPERTIES (REF) -

 

The Cabinet had been apprised at its meeting held on 29th November on the impact of charges for rodent control outside domestic properties.  Cabinet had been informed that during the first two quarters of the financial year 2011/12 there had been a 10% reduction in the total number of requests received by the Pest Control Service compared to the same period in the financial year 2010/11. 

 

The Head of Housing and Public Protection, in referring to the report which had been considered by Cabinet indicated that an analysis of the percentage of clients who had paid for the control of rodents outside domestic premises indicated only a small reduction in numbers when compared to the same period in the previous year.  During the first two quarters of the current financial year 64% of clients requested the service compared to 68% during the same period last year.

 

In 2010 the positive impact of charging for the service was noticeable in the reduction of waiting times and an increase in client work.  During the first two quarters of the financial year 85.7% of clients received their first visit within 5 days of their request compared to 83.8% during the same period last year.  Additionally, investment in mobile working and dynamic scheduling solutions were currently being investigated and if implemented response times would continue to improve to next year.  The increase in capacity had also enabled the Pest Control Service to undertake chargeable proactive work which had resulted this year in the completion of a sewer baiting contract with Welsh Water.  It was anticipated that this contract would be renewed for a further 12 months enabling additional income to support the service.

 

The Head of Service also reminded the Committee that surveying properties was free of charge and arrangements were in place to assist vulnerable client groups in respect of fees charged.

 

RECOMMENDED - T H A T the impact of introducing the charges for rodent control outside domestic premises be noted.

 

Reason for recommendation

 

To monitor any implications as a consequence of charging for rodent control and that the matter was subject to Scrutiny decision tracking.

 

 

707     QUARTERLY PERFORMANCE AND ACTION MONITORING - QUARTER 2 - BUILDING SERVICES (DLPPHS) -

 

The Head of Building Services commented on his performance indicators and actions for the above period and referred to progress in the below performance indicators:

 

PI Description

Comment

L807Q - average number of working days / shifts per full time equivalent (FTE) Building Services employee lost due to sickness absence

A 32% improvement had been achieved when compared to the same period in the previous year. 

L836Q - average number of calendar days taken to complete void property repairs

On average 20 days were taken to complete voids with the actual outturn to date representing a small improvement which was hoped to be improved upon over the remaining part of the financial year.

 

It was noted that with regard to Action Monitoring of the total of 29 actions, 11 were completed, 10 were on track with 6 identified as slippage and 2 not started with the associated reasons for slippage indicated in the report.

 

RECOMMENDED - T H A T the position with regard to Building Services Quarter 2 and Action Monitoring be noted.

 

Reason for recommendation

 

In acknowledgement of action taken in meeting performance and action targets in Quarter 2.

 

 

708     QUARTERLY PERFORMANCE AND ACTION MONITORING - QUARTER 2 - PUBLIC PROTECTION (DLPPHS) -

 

The Head of Public Protection commented on his performance indicators and actions for the above period and referred to progress in the below performance indicators:

 

PI Description

Comment

PPN001(ii)Q - the percentage of high risk businesses that were liable to a programmed inspection that were inspected, for poor food hygiene

Vacant post advertised and additional staff resource allocated on a temporary basis to make up any shortfall.  The target was anticipated to be met in Quarter 3 / 4.

 

PPN008(ii)Q - the percentage of new businesses identified which were subject to a risk assessment visit or returned a self-assessment questionnaire during the year for food hygiene

 

This action was subject to new businesses being included in a risk assessment programme. 

PSR002Q - the average number of calendar days taken to deliver a Disabled Facility Grant

Whilst performance to date was an improvement over the previous years performance, however the situation would be monitored on an ongoing basis to ensure waiting lists were kept to a minimum and assessments undertaken as quickly as practicable.  The Council was third from bottom of the All-Wales performance league in delivering Disabled Facilities Grant (no longer bottom).

 

 

It was noted that with regard to Action Monitoring of the total of 64 actions, 9 were completed, 43 on track, 6 had slipped with 6 yet to be started with the associated reasons for slippage indicated in the report.

 

RECOMMENDED - T H A T the position with regard to Public Protection Quarter 2 and Action Monitoring be noted.

 

Reason for recommendation

 

In acknowledge of action taken in meeting performance and action targets in Quarter 2.

 

 

709     QUARTERLY PERFORMANCE MONITORING - QUARTER 2 - PUBLIC HOUSING (DLPPHS) -

 

The Operational Manager (Public Housing) commented on his performance indicators for the above period and referred to progress in the below performance indicators:

 

PI Description

Comments

HHA016Q - the average number of days all homeless families with children spent in Bed and Breakfast accommodation

Performance to date related to two occasions during the first six months where two families had presented themselves as homeless and had been placed in Bed and Breakfast accommodation due to the hostel being refurbished.  The average stay equated to 31 days.

 

L811Q - the average number of working days/shifts for full time equivalent (fte) public housing employees lost due to sickness absence

Performance to date was anticipated to deteriorate given that three members of staff had been on long term sickness absence due to broken limbs. 

 

L822Q(HLS014Q) - the average number of calendar days taken to let lettable units of permanent accommodation during the financial year

Significant improvement within Quarter 2 (34.5 day average) and it was anticipated that further improvements over the remaining year would be realised.

 

L824Q(HHA011Q) - the percentage of household accepted as statutorily homeless during the year to whom a full homelessness duty had been discharged by the same local authority within the last two years

 

Performance to date represented 1.46 and equated to 2 households presenting themselves as homeless. 

 

The Operational Manager indicated that his Action Monitoring Quarter 2 report would be submitted to the Committee in January 2012 for consideration.

 

RECOMMENDED - T H A T the position with regard to Public Sector Housing Quarter 2 Performance Monitoring be noted.

 

Reason for recommendation

 

In acknowledgement of action taken in meeting performance indicators in Quarter 2.

Share on facebook Like us on Facebook