Agenda Item No


The Vale of Glamorgan Council

Cabinet 30 July 2012

Report of the Leader

Vale of Glamorgan Council Staff Survey 2012


Purpose of the Report

1.             To inform Cabinet of the findings from the 2012 Staff Survey.


1.             That Cabinet considers the results of the 2012 staff survey.

2.             The areas identified as having lower satisfaction levels are acknowledged and action plans are developed by Directors, in liaison with the Improvement and Development Team, to address issues.

Reasons for the Recommendations


1.             To acknowledge staff attitudes to a number of internal policies and issues and general satisfaction of staff.

2.             To ensure areas with lower satisfaction levels are further explored to identify potential improvements.



2.             This survey represents the fifth large-scale staff survey.  An external research company carried out the first in 2003, since which time it has been conducted internally.  In 2012 it was conducted by the Council's Corporate Consultation Officer.

3.             The survey is conducted every two years to obtain an insight into staff opinions on a range of topics and to ascertain if there have been any shifts in staff opinion as well as to identify areas for further improvement.  A summary of the results is attached at Appendix A.

Relevant Issues and Options

4.             The headline findings of the report are as follows:

5.             Employee engagement and job satisfaction levels are generally high. However, they vary significantly between Directorates.

6.             Satisfaction with internal communications is generally very high. However, some employees feel they do not receive sufficient information to work effectively.

7.             The majority of staff are satisfied with the opportunity for learning and development available to them.

8.             A very significant minority of staff do not feel they are adequately consulted about changes within the organisation.


Resource Implications (Financial and Employment)

9.             The planning and implementation of this survey was carried out internally using existing budgets.

Sustainability and Climate Change Implications

10.        None

Legal Implications (to Include Human Rights Implications)

11.        None

Crime and Disorder Implications

12.        None

Equal Opportunities Implications (to include Welsh Language issues)

13.        Considerable efforts were made to consult harder to reach staff, which included sending surveys to home addresses (for home care staff) and assistance with completing forms (Alps and Court Road Depot).

Corporate/Service Objectives

14.        This survey assists the Council in meeting its corporate objectives as set out in its Corporate Plan.

Policy Framework and Budget

15.        This report is a matter for Executive decision by Cabinet.

Consultation (including Ward Member Consultation)

16.        None

Relevant Scrutiny Committee

17.        Corporate Resources

Background Papers

Staff Survey Report 2012


Contact Officer

Robert Jones, Corporate Consultation Officer


Officers Consulted

Corporate Management Team

Responsible Officer: