Agenda Item No.











Committee was advised of the progress made in delivering the actions set out in the Social Services Change Plan 2011-2014. 


The Council’s second three-year Social Services Change Plan was now in its final year, and a copy was attached at Appendix 1 to the report. 


This Change Plan:


·               replaced the three-year Plan successfully completed in 2010, and

·               set out formally (as a Council strategy) the long term strategic plan for Social Services with key actions, responsible officers for delivering those actions and timescales for completion.


There were seven priority areas in the Plan:


·               Integrating Health and Social Care Services

·               Commissioning

·               Integrating social care for Children and Young People Services

·               Human Resources

·               Information: use of different channels and media to improve access to information and services

·               Resource management

·               Co-production and equality impact.


The Change Plan came into effect in April 2011 and dealt primarily with those issues where a corporate approach across Council Directorates was required to deliver appropriate action.  The Corporate Management Team sponsored the Change Plan as a key programme of work and there was a formal implementation group comprising officer representatives from across the Council.  Six monthly progress reports were submitted to the Corporate Management Team. 


The sixth progress report, submitted to Corporate Management Team on 5th June 2013 was attached at Appendix 2 to the report.  It contained a summary report card in respect of the overall programme and project updates for each of the seven priority areas.  It identified any delays in delivery and included details of the work being done to complete these actions.


The Corporate Implementation and Monitoring Group had discussed how best to achieve and monitor progress against the relatively small number of incomplete actions in the Plan.  It was proposed that these should be transferred to the Directorate’s Service Plan from 1st April 2013.  This would assist in streamlining the Directorate’s planning and monitoring framework, which also included the Budget Programme and the Director’s Annual Report.


The Change Plan had played a significant role in providing a coherent direction for social services in the Vale of Glamorgan and an overarching framework for sustained improvement and service redesign.  It had helped the Directorate to respond effectively to the considerable challenges involved in putting social services on a more sustainable footing in the face of increases in demand for social care and the need to make efficiency savings.  However, the new corporate planning framework had been designed to provide a similar opportunity for longer-term strategic planning and it was not useful to have two major documents which addressed the same need.  Moreover, many of the key actions set out in the Change Plan had been achieved, which provided a good foundation for further progress.  The remainder could be incorporated in the Service Plan which was subject to the same level of corporate and political scrutiny.


Members, having noted the good process, observed that there were still a number of issues identified in Appendix 1 to the report. 


Regarding the timing of change, Members were advised that when the Service Plan was next brought before the Committee, the outstanding Change Plan items would be incorporated within it. 


Regarding Action IHSC3, Members were advised that officers were hopeful that there would be funding from the Regional Collaboration Fund which would help this work stream move forward.


Regarding reference IHSC8, Committee were advised that the strategic process was managed with Cardiff Council and officers were waiting to see how Cardiff Council progressed matters. 


Part of the Action Plan for reference no. RM11 was that the Council would refresh all of the financial information held in respect of residential care homes for older people.  This information would be used for fee-setting.


In response to a question, Members were advised that the revisions to the Directorate Service Plan should be available in the Autumn. 




(1)       T H A T the progress made in delivering the actions in the Social Services Change Plan be noted.


(2)       T H A T the areas of concern where implementation of particular actions had been delayed and the work being done to expedite delivery be noted.


(3)       T H A T the progress report be referred to Cabinet with a recommendation that:


(i)            changes to the Plan be endorsed;

(ii)               remaining actions in the Plan be transferred to the Directorate’s Service Plan, as agreed by Scrutiny Committee on 11th March and by Cabinet on 8th April 2013.


Reasons for recommendations


(1&2)  To provide an update on implementation of the Social Service Change Plan, in accordance with agreed monitoring mechanisms.


(3)       (i)         To complete the current cycle of monitoring, which ensures robust oversight of a key strategic plan for the Council.


            (ii)        To reduce the number of strategic plans for Social Services now that there are a limited number of major actions outstanding in the Change Plan and the Directorate’s Service Plan had become the primary document against which performance was measured. 




Attached as Appendix - Report to Scrutiny Committee (Social Care and Health): 17th June 2013