Agenda Item No


The Vale of Glamorgan Council


Cabinet Meeting: 21 October 2013


Report of the Cabinet Member for Housing, Building Maintenance and Community Safety


Disabled Facilities Grant Performance 2013-14 Quarter 1


Purpose of the Report

1.         To advise Members of the Council's performance delivering Disabled Facilities Grant (DFG) in quarter 1 of 2013-14.  


1.         That the report on performance for delivering Disabled Facilities Grant in quarter 1 of 2013-14 be noted.

2.         That the report be forwarded for information to Housing and Public Protection, Health and Social Care and Corporate Resources Scrutiny committees.

Reasons for the Recommendations

1.         To advise Cabinet of the Council's performance delivering Disabled Facilities Grant in quarter 1 of 2013-14.

2.         In order for Housing and Public Protection, Health and Social Care and Corporate Resources Scrutiny committees for information on performance.


2.         Since 2008 the Council has acknowledged the time to deliver a DFG, from the first point of contact when clients requested an adaptation through to the delivery of the works, had to be improved.  Officer time and financial resources has been invested in the service to secure improvements and this has been reflected in the Council’s subsequent performance.

3.         On the 15th July 2013, Cabinet was presented with a further report on delivery improvements for DFGs to improve the grant delivery time, and detailing further planned improvements for 2013-14 performance.

Relevant Issues and Options

4.         Resulting from the Cabinet report on the 15th July 2013, Cabinet agreed an action plan for service improvement during 2013-14 and that a detailed report on Disabled Facilities Grants be brought to Cabinet on a quarterly basis (C1415).  Reviewing in detail, on a quarterly basis, the performance of the Council's delivery of DFG's, Members will be able to see the continued improvement in the service.  Where service performance decreases this will require explanation and action that Members can review and monitor.

5.         The attached report in Appendix 1 provides detailed information on the performance of the delivery of disabled facilities grants during quarter 1 of 2013-14.

6.         The overall DFG performance is within target.  However, as seen in the second table in Appendix 1, the time taken between a client's 1st point of contact with the Council and the Occupational Therapist recommendation is behind target.  However, when comparing the performance on a quarterly basis there has been an improvement in this stage from the last quarter.  This failure is being addressed through additional staffing.  The Occupational Therapist employed by Public Protection will start in November 2013 and in the meantime an agency Occupational Therapist has been employed.

7.         Appendix 2 provides an update on the implementation of the agreed action plan delivering further service improvement.

8.         The adaptations detailed within this report are for private sector residents that either own their properties or are renting from private landlords. Adaptations required by Council tenants are delivered by Housing Services, while adaptations for housing association tenants are delivered by their housing association supported by Property Adaptation Grants funded directly by Welsh Government.

Resource Implications (Financial and Employment)

9.         There are no direct resource implications as a result of this report.

10.      There is an identified capital budget for the approval and payment of Disabled Facilities Grants.

11.      The Council's Public Protection and Occupational Therapy Service have identified revenue budgets to deliver the service.

Sustainability and Climate Change Implications

12.      The provision of improvements to property will meet current sustainability criteria in terms of building and adaptation methods.  The provision of adaptations to allow independent living can also promote sustainable communities.

Legal Implications (to Include Human Rights Implications)

13.      Housing Authorities in meeting their responsibilities under Housing Act 1985 (To consider housing conditions and provision in their area) are required by the Chronically Sick & Disabled Persons Act 1970 (CSDP) to have specific regard to the special needs of chronically sick and disabled persons.

14.      Social Services have duties and powers under a range of legislation including under the CSDP to disabled adults and children to assist in carrying out adaptation work or provision of additional facilities and in relation to children in Need under the Children Act 1989 to provide services which may include accommodation.

Crime and Disorder Implications

15.      There are no specific crime and disorder implications as a result of this report

Equal Opportunities Implications (to include Welsh Language issues)

16.      There are no specific equal opportunities implications as a result of this report

Corporate/Service Objectives

17.      Corporate Outcome - Vale of Glamorgan residents have access to affordable, good quality, suitable housing and housing advice and support.

18.      Development Services Outcome 1 - Residents of the Vale feel safe in their communities, are healthy and have a good quality of life.

19.      Development Services Objective 1 - To improve the health and wellbeing of the residents and visitors by delivering a range of targeted and accessible services.

Policy Framework and Budget

20.      This report is for executive decision.

Consultation (including Ward Member Consultation)

21.      This report is not ward specific and as a result, Member consultation has not been undertaken.

Relevant Scrutiny Committee

22.      Social Care and Health

23.      Housing and Public Protection

24.      Corporate Resources

Background Papers

Cabinet Report 15th July 2013 - Disabled Facilities Grants Delivery Improvements (ML No C1415)


Contact Officer

Elen Probert, Principal Housing and Pollution Officer 01446 709833


Officers Consulted

Legal Services - John Lewis, Principal Lawyer

Financial Services - Rob Ingram, Principal Finance Officer

Social Services - Sue Clifton Operation Manager Adult Locality Services

Visible Services and Housing - Simon Davies, Operational Manager Assets


Responsible Officer:

Rob Thomas - Director of Development Services.