Agenda Item No


The Vale of Glamorgan Council

Cabinet Meeting: 7 April, 2014

Report of the Leader

Service Planning 2014/2018


Purpose of the Report

1.         To present service plans 2014-18 for cabinet approval.


1.         That Cabinet agree the service plans.

Reasons for the Recommendations

1.         To confirm the service plans as the primary document against which performance for the relevant area will be measured and to meet self assessment requirements under the Local Government (Wales) Measure 2009.


2.         Service plans are the primary planning document of the Council and a key building block in its performance management framework.  A revised service plan template was rolled out council wide in 2013/14 reflecting the new senior management restructure with fewer plans (7) being produced. Below this level, the council's performance management framework requires officers to develop team plans.

3.         The service plan structure addresses a number of key questions aimed at enabling services to produce more outcome focussed plans. This is an area for improvement for most Welsh councils.

4.         The Council agreed with the Wales Audit Office to use the revised plans as supporting evidence in meeting its obligations for self assessment under the Local Government Measure. The plans inform our annual Improvement Assessment which provides a judgement as to whether the council has discharged its duties and met the requirements of the Measure.

Relevant Issues and Options

5.         Service plans for 2014/15 specifically identify how each Directorate will contribute towards achievement of corporate plan and improvement plan outcomes and incorporate key measures and milestones to demonstrate progress.

6.         All service plans have been signed off in challenge meetings during February and March involving the relevant Director, Cabinet member with portfolio and an officer from the IDT team.

7.         All service plans have been discussed at the relevant scrutiny committees and are now being presented to Cabinet for final approval. Copies are also available to view on the council's website at: and in the Members room.

8.         Following a review by officers, performance measures for 2014/15 onwards will be presented to all scrutiny committees for discussion and agreement during July 2014.

Resource Implications (Financial and Employment)

9.         Budget levels have been taken into consideration when drafting the service plans.

Sustainability and Climate Change Implications

10.      Sustainable development has been taken into consideration when drafting the service plans.

Legal Implications (to Include Human Rights Implications)

11.      The council has a duty to improve under the Local Government (Wales) Measure 2009.

Crime and Disorder Implications

12.      None as a direct consequence of this report.

Equal Opportunities Implications (to include Welsh Language issues)

13.      Equalities issues have been taken into consideration when drafting the service plans.

Corporate/Service Objectives

14.      The Corporate Plan outlines community leadership as a priority for the council. Improving how the council evidences and reports achievement of its priority outcomes contributes towards effective community leadership. Service plans are a key building block in the Council's performance management framework and identify how each service will contribute towards achieving key aims and objectives as set out in the Corporate Plan.

Policy Framework and Budget

15.      This is a matter for Executive decision.

Consultation (including Ward Member Consultation)

16.      Plans have been written collaboratively by relevant members within directorates. Directors are responsible for assuring that their service plan is approved by the Managing Director and the relevant Cabinet Member.

Relevant Scrutiny Committee

17.      All

Background Papers

Hyperlink to all Services Plans for 2014/18


Contact Officer

Chloe Clarke, Corporate Performance Coordinator


Officers Consulted

Performance Manager

Head of Performance and Development


Responsible Officer:

Sian Davies, Managing Director