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Agenda Item No.

 

THE VALE OF GLAMORGAN COUNCIL

 

CABINET: 8TH SEPTEMBER, 2014

 

REFERENCE FROM SCRUTINY COMMITTEE (ECONOMY AND ENVIRONMENT): 15TH JULY, 2014

 

 

219    VISIBLE SERVICES END OF YEAR PERFORMANCE REPORT 2013/14 AND TARGET SETTING 2014/15 (DVSH) –

 

The report highlighted that the Department had completed 31% of its service plan actions at end of year, with a further 9% on track for later completion date.  Of the 55 actions in the plan 17 were completed, 5 were on track, 31 had slipped with 2 not having yet been started. 

 

The department had completed 25% of the actions against the Corporate Plan that were included in the 2013/14 service plan and a further 33% of actions were on track for a later completion date. Of the 12 actions within the service plan, 3 were completed, 4 were on track, 4 had slipped and 1 had not been started. 43% of the Improvement Objective actions had also been completed with a further 14% on track towards a later completion date. Of the 7 actions within the service plan, 3 had been completed, 1 was on track and 3 had slipped.

 

There were no Outcome Agreement actions in the 2013/14 plan, as the Outcome Agreement had not been agreed until 1st April 2014.

 

Of the 34 performance indicators in the plan, 5 (15%) did not have targets set for 2013/14. 15 (44%) had met or exceeded target at end of year, 4 (12%) were within 10% of target and 2 (6%) missed target by more than 10%. Data was unavailable for 8 (23%) indicators.

 

Members however in considering the report did not accept that the report reflected a realistic position and suggested that more realistic performance indicators should be considered.  In relation to civil parking enforcement figures, Committee was aware that a further report was awaited and considered that the PIs needed to be looked at in order to identify exactly what Members wished to capture. In accepting that some P I's were nationally set and unable to be altered  the Operational Manager for Waste Cleansing and Management advised that the department was currently reviewing its local indicators .  Members in particular referred to the fact that they wished to capture data that provided information on how much better parking was, as opposed to how many people had been ticketed. 

 

RECOMMENDED –

 

(1)           T H A T the report be noted and Cabinet advised that the Committee requested that further consideration be given to more meaningful performance  indicators being identified and realistic targets set.

 

(2)           T H A T the Committee receives an update report to a future meeting on the maintenance of potholes in the Vale and the materials to be used.

 

Reasons for recommendations

 

(1)       To allow for robust scrutiny.

 

(2)       To apprise Members.

 

 

 

Attached as Appendix - Report to Scrutiny Committee (Economy and Environment) - 15th July, 2014

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