Agenda Item No


The Vale of Glamorgan Council


Scrutiny Committee (Corporate Resources): 8th February, 2013


Report of the Managing Director


End of Year Performance Report by Scrutiny Committee (Corporate Resources) - National Strategic Indicators, Public Accountability Measures, Service Improvement Data


Purpose of the Report

1.             To inform the Committee of annual performance results in the areas of asset management, corporate financial health, energy efficiency and corporate human resources, for the year ended 31 March 2012


1.             That the Committee notes the performance results.

Reason for the Recommendation

1.             Reporting of service performance is in line with statutory requirements and the Council's Performance Management Framework and monitoring arrangements.

2.             To consider progress made to date in addressing the areas of under performance in the Council’s annual performance results.

3.             To consider where further improvements could be focussed to improve overall performance.

4.             To ensure continuous improvement of all Council services.


2.             Benchmarking data has now been released for the national indicators collected by the data unit, which can be used to highlight achievements and areas for improvement for Council services.

Relevant Issues and Options

3.             Appendix 1 contains a report summarising the Vale's performance against national indicators for the year ended 2011/12 in relation to the areas monitored by Corporate Resources Scrutiny Committee.

·         6 indicators achieved a top quartile performance, ranked between 1st and 5th when compared with the rest of Wales.

·         6 indicators achieved a performance within the middle quartiles, ranked between 6th and 14th when compared with other Welsh councils.

·         1 indicator was in the bottom quartile of performance, ranked 17th in Wales.

·         Of the 13 total indicators, the Vale performed better than, or as well as the Welsh average in 9.

·         Of the 7 asset management indicators, 2 were in the top quartile and 5 in the middle quartiles.

·         Of the 2 corporate human resources indicators, both were in the top quartile. The Vale achieved the lowest staff sickness absence figures in Wales and the 2nd lowest percentage of the workforce leaving the employment of the Council.

·         Of the 3 corporate financial health Indicators, 2 were in the top quartile, ranking 2nd and 5th in Wales. 1 was in the bottom quartile, ranking 17th.

·         The 1 energy efficiency indicator achieved a middle quartile performance.

4.             Appendix 2 contains a table detailing the 10 authorities of South East Wales and their individual performances against the corporate resources indicators, in respect of how many top, middle and bottom quartile performances they achieved. The councils are listed in order of how many top quartile performances they achieved for 2011/12.

Resource Implications (Financial and Employment)

5.             There are no additional budgetary implications arising from this report although underperformance in some areas may have a negative impact on external assessments of the Council and could put certain funding opportunities at risk.

Sustainability and Climate Change Implications

6.             The report indicates that the energy efficiency indicator for the reduction of carbon dioxide emissions in the non domestic public building stock met and exceeded the national target of at least 3% reduction, meaning that the Council will not face the negative ramifications of missing this yearly target for 11/12.

Legal Implications (to Include Human Rights Implications)

7.             The Local Government Act 1999, the Wales Programme for Improvement and the Local Government (Wales) Measure 2009 require that the Council secure continuous improvement across the full range of local services for which it is responsible.

Crime and Disorder Implications

8.             There are no crime and disorder implications arising directly from this report.

Equal Opportunities Implications (to include Welsh Language issues)

9.             None.

Corporate/Service Objectives

10.        Monitoring of performance demonstrates a clear contribution to the corporate priorities outlined below and also underpins the improvement work and outcomes of all seven corporate priorities:

·         To manage the Council’s workforce, money, information an assets efficiently, effectively and securely.

·         To work with partners to promote and ensure a co-ordinated approach to delivering the shared vision for the future of the Vale.

Policy Framework and Budget

11.        This is a matter for the decision of the Corporate Management Team.

Consultation (including Ward Member Consultation)

12.        The data contained within the report is based on internally audited returns provided by Heads of Service and verified by the Local Government Data Unit.

Relevant Scrutiny Committee

13.        Corporate Resources.

Background Papers

All information is available to view online via the Local Government Data Unit's 'Benchmarking Hub':

Contact Chloe Clarke (521) for a password.


Contact Officer

Chloe Clarke, Corporate Performance Co-ordinator


Officers Consulted

Julia Archampong, Performance Manager

Beverley Noon, Operational Manager - Corporate Policy and Communications

Huw Isaac, Head of Performance and Development


Responsible Officer:

Sian Davies, Managing Director