Agenda Item No. 3












Members were informed of the proposal currently being developed for working with Bridgend County Borough Council with regards to CCTV monitoring.


As part of the Council’s agile approach to collaborative working, the Council had a Memorandum of Understanding with Bridgend County Borough Council to explore collaborative working arrangements to improve services for residents and/or deliver financial savings. A Programme Board co-chaired by the Managing Director of the Vale of Glamorgan Council and Chief Executive of Bridgend Council oversees the delivery of projects.


One of the projects under consideration as part of the Partnership with Bridgend Council was CCTV monitoring services. The scope of the project excluded the strategic management of CCTV which would remain with the Council and be overseen by the Community Safety Partnership.


As part of the project to consider the potential for collaborative working with Bridgend, an options appraisal had been completed which had considered a range of different approaches to joint working in this area. The options appraisal was developed by officers of both Councils and involved contact with South Wales Police and the Community Safety Partnership.


Analysis of the services offered at each existing location revealed that Bridgend Council’s control centre provided a much broader range of services, offering emergency out of hours telephone contact, lone worker, lift monitoring and bollard management for example. This contrasted with the control centre in Barry which was entirely focused on CCTV monitoring and interaction with South Wales Police.


The benefits of the project had been identified as follows.


·         Service and Efficiency Savings: The pattern of activity created a natural inefficiency in monitoring operations which could only be part resolved by the use of in fill tasks. This inefficiency would be used to absorb some of the additional monitoring activity and allow for the combined staffing resource to be reduced. This was anticipated to deliver income/ savings totalling £75,000 per annum for both authorities based on current combined operational costs.

·         Improved productivity through monitoring of wider geographic area;

·         Improved monitoring of single cross authority incidents;

·         Improved monitoring of cross authority criminal and community safety activity.


·         Operational Flexibility: Monitoring activity over a wider geographic area would allow for greater flexibility to direct monitoring resources to priority incidents, irrespective of local authority boundaries.


·         Business Continuity and Technical Resilience: Neither operation currently had a business continuity solution in the event that existing premises became inaccessible. The proposed solution provided for a business continuity workstation to be maintained at Contact OneVale to be used in the event that the Bridgend control room becames inaccessible.


·         Improved Access for South Wales Police: South Wales Police currently must attend separate control rooms to access CCTV recording for evidence. This solution would allow for evidence for each authority to be produced at the main control room or from the business continuity workstation in Barry. In addition, South Wales Police would have access to 2 RIPA suites with the ability to view images across the combined CCTV network. There was an additional benefit of enhancing the service provided to South Wales Police through a single co-ordinated service.


·         Sustainability: The integration of monitoring activities for both local authority areas would help maintain an efficient and sustainable service. The combined operation may provide Bridgend Council with additional opportunities to work with, and provide monitoring services for, other neighbouring authorities.


It was proposed that Cabinet and Members of the Corporate Resources Scrutiny Committee visited the proposed Bridgend facility to meet with Members and Officers from Bridgend Council to discuss the proposal in further detail. Concurrently it was proposed that a tender process to be completed for the provision of technical integration works to determine the actual cost of this work.


The business case needed to be developed further before any decision on CCTV collaboration could be made. This needed to take into account the views of Cabinet and the Scrutiny Committee and also to refine the financial details, service and legal implications of the proposal. A more detailed report resulting from this work would then be presented to Cabinets in both local authority areas if the business case is robust.


This was a matter for Executive decision



(1)       T H A T the contents of the report be noted.


(2)       T H A T the report be referred to Scrutiny Committee (Corporate Resources) for consideration and that the Committee provides comments back to Cabinet.


(3)       T H A T a visit to Bridgend County Borough Council’s CCTV monitoring facility be arranged for Cabinet and Members of the Scrutiny Committee (Corporate Resources).


(4)       T H A T the business case for the provision of CCTV monitoring services be further developed and reported back to Cabinet in due course, together with consultation reports.


(5)       T H A T Audit be requested to carry out an independent review of the business case for collaboration of the CCTV service, particularly in relation to likely savings and the potential impact on level of service.


Reasons for decisions

(1)       To ensure that members were provided with an update regarding collaborative working proposals for the CCTV monitoring service. 


(2)       To ensure that due consideration is given to all aspects of the proposal.


(3)       To provide Members with an opportunity to visit the proposed location for CCTV monitoring.


(4&5) To ensure that a robust business case underpins any future arrangements for this service




Attached as Appendix – Report to Cabinet –  17 JUNE 2013