Agenda Item No 5


The Vale of Glamorgan Council


Scrutiny Committee (Housing and Public Protection): 17 April 2013


Report of the Managing Director


Update on the Use of CCTV in the Vale of Glamorgan


Purpose of the Report

1.             To provide information regarding the operation of CCTV in the Vale of Glamorgan in response to a Request for Consideration. 


1.             That the Scrutiny Committee notes the current position on the operation of CCTV and the steps being undertaken to further strengthen the service.

Reason for the Recommendation

1.             The report has been submitted further to a report presented on 10 October 2012 in response to a Request for "Consideration of Matter".


2.             An update report was presented to committee on 10 October 2012 following concerns expressed about the capacity to provide appropriate levels of CCTV monitoring.  

3.             The Operational Manager for Customer Relations was subsequently asked to consider:

·         Creating CCTV monitoring station on South Wales Police (SWP) premises

·         Potential of SWP officers providing monitoring support

·         Any other measures to improve service resilience

Relevant Issues and Options

4.             In conjunction with CCTV suppliers, Quadrant, providing a monitoring station at Barry Police Station has been confirmed as costing in the region of £12,000. However, SWP have confirmed that they do not have sufficient resources to dedicate to monitoring activities. To do so would remove officers from patrol.

5.             SWP have proposed the use of appropriately vetted police volunteers to undertake monitoring activities. 4 volunteers have been identified, 2 civilian police staff and 2 Victim Support workers.

6.             Volunteers will receive "on the job" monitoring training and Security Industry Authority (SIA) training and accreditation.

7.             All volunteers will be required to sign up to and abide by the Code of Practice for Operation of Closed Circuit Television in the Vale of Glamorgan. The Code of Practice is agreed by the Council and South Wales Police and includes commitments to Privacy, Data Protection and Accountability.

8.             Vetted and trained police volunteers will be rostered to work alongside CCTV Operators and provide the service with greater resilience to cope with unplanned staff absence and holidays.  

9.             It is anticipated that the experience, training and qualifications gained by volunteers will enable them to find permanent employment. If successful, a rolling programme of recruitment and training will be implemented.

10.        Customer Relations staff will complete training by gaining SIA accreditation in April 2013 at a cost of £149 per trainee.

11.        Since October 2012 to date, 95% of planned shifts resourced

12.        Average number of weekly contacts with SWP has increased from 30 in July 2012 to 40 in February 2013. (appendix 1)

13.        Weekly average number of arrests attributed to CCTV has increased from circa 5 in July 2012 to 8 in February 2013. (appendix 1)

Resource Implications (Financial and Employment)

14.        Use of South Wales Police civilian staff volunteers will provide improved resource resilience for the service.

Legal Implications (to Include Human Rights Implications)

15.        The use of CCTV is within the scope of the Data Protection Act. The Information Commissioners Office has issued a Code of Practice in relation to the use of CCTV (2008) which must be complied with.

Crime and Disorder Implications

16.        Changes made to hours of active CCTV monitoring have had no negative impact on our ability to support the prevention and detection of crime and disorder.

17.        The rate of arrests attributable to use of CCTV has remained consistent since the implementation of changes and increased since July 2012.

18.        No change in the pattern of crime and disorder has been identified. However these issues will continue to be monitored and any changes responded too.

Equal Opportunities Implications (to include Welsh Language issues)

19.        The service continues to provide support for all sections of the community

Corporate/Service Objectives

20.        The service contributes to achieving the objective, "residents and visitors are safe and feel safe and the Vale is recognised as a low crime area".

Policy Framework and Budget

21.        This report is a matter for Committee to determine.

Consultation (including Ward Member Consultation)

22.        As this matter affects all wards no ward member consultation was undertaken.

Background Papers

Appendix 1 - CCTV Activity Trends July 2012 to February 2013)

Contact Officer

Tony Curliss, Operational Manager - Customer Services

Telephone: 01446 729500

Officers Consulted

Head of Public Protection

Head of Performance and Development

Responsible Officer:

Sian Davies - Managing Director