Agenda Item No.
The Vale of Glamorgan Council
Scrutiny Committee (Social Care and Health): 11th February, 2013
To Consider the Question Submitted to the Council on 23rd January, 2013, Pursuant to Council Procedure Rule 8.2, Together with the Response Thereto
(xxi) Question from Councillor Chris Franks
Will you make a statement regarding the impact of the adverse weather on the delivery of social services?
Reply from the Cabinet Member for Adult Services
I’m very glad to have this opportunity to pay tribute to our staff in Social Services and to other providers of care for their tremendous commitment to supporting very vulnerable residents of the Vale during recent days. It’s a testament to their hard work and dedication that disruption to services has been kept at a very low level.
For example, even where individual members of staff were unable to get to their normal places of work all residential care homes remained open, as did all the teams doing assessments and care management work. This meant that every safeguarding concern across Children’s and Adult Services received a proper response.
I would commend especially the Reablement Team who managed to provide a service to the clients throughout the Vale, especially older people at risk. This was a well co-ordinated team effort, made possible by staff willing to undertake visits on foot or volunteering to work on their day off.
Of course, we had great support from all parts of the Council, including a supply of drivers and 4x4 transport which meant staff were able to reach even the clients in the rural areas that otherwise would have been inaccessible.
There has been some disruption. Adult Day Services were affected by difficulties in transporting service users safely to and from the centres. Meals on Wheels were not delivered in the Penarth area, although contingency arrangements were put in place with families and carers to ensure that service users received meals. The Adults Learning Disability Respite Facility and the Children’s Short Breaks Service postponed episodes of planned respite because of staffing problems and difficulty in transporting service users safely. On the other hand, one person had an extended stay because it wasn’t possible to return them home safely; the staff at Rhoose Road should be commended for all their efforts to ensure that this could be managed appropriately.
Councillor Franks asked, in the light of the severe budget problem facing the Directorate, whether it would be possible to continue providing a similar level of service in such circumstances.
The Cabinet Member indicated that services would continue to be maintained as best as possible in any conditions.