Agenda Item No


The Vale of Glamorgan Council


Voluntary Sector Joint Liaison Committee: 8th February 2012


Report of the Voluntary Sector


Vale Volunteer Bureau (VVB) Annual Report


Purpose of the Report

1.             To inform the Committee of the work achieved by the VVB from April 2010-March 2011.


That Committee receive the report for information.

Reason for the Recommendation

As required by terms of the VOGC & VVB Deed of Grant.



2.             The VVB provides a one-stop resource for information, advice and guidance on all aspects of volunteering for both volunteers and recruiting organisations. Our aim is to link the skills, experiences, time and enthusiasm of local people looking to volunteer with organisations seeking to develop their services.

3.             The VVB operates from shop fronted premises on Holton Road, Barry where recruiting organisations and members of the public can drop in and obtain information, advice and guidance from staff on all aspects of volunteering.

4.             Our 5 year strategic plan is reviewed annually at the VVB Executive Committee meetings. We work within a set of minimum standards for Volunteer Bureaux which are subject to the Welsh Assembly Government Partnership Agreement.

5.             The VVB is managed by an Executive Committee nominated and elected by its membership. During this reporting period the VVB employed 7 members of staff and is further supported by the work of its 9 volunteers. In 2009 the VVB were awarded with Investing in Volunteers which is the UK quality standard for all organisations that involve volunteers in their work.

6.             Within each Unitary Authority area in Wales there is a bureau service which is provided by County Voluntary Councils (CVCs) or Independent Volunteer Bureaux (VBx).

Relevant Issues and Options

7.             Staff have responded 1,974 website enquires about volunteering and an additional 2,451 other enquiries through the bureau, outreach and young person’s service.  A total of 720 potential volunteers were interviewed by staff.

8.             We recruit for 288 organisations and have developed 116 new volunteering opportunities resulting in 770 volunteering opportunities being available to potential volunteers.

9.             The Youth Volunteering Project aims to engage young people 25 and under with particular emphasis on those not in education, employment or training (NEETS) into volunteering, through working with organisations to increase the number and range of volunteering opportunities available. 

10.        A youth led grants panel known as “Dish Out Dosh” were recruited and trained to administer a grant of £12,500.  Nine youth led projects all based in the Vale of Glamorgan were funded; resulting in 115 people aged under 25 engaging in volunteering in their local community.

11.        The VVB is the local co-ordinating partner for the Millennium Volunteering Programme (MVP) that recognises the achievements of young people aged 16-25. During this year, 38 young people received their 50 hour certificates, 26 went onto receive their 100 hour certificates, while a further 12 achieved their 200 hour award of excellence. In addition to the MVP we are able to offer young people the Agored Cymru accreditation in Volunteering and Community Work. This is offered at level 1-3 and is funded through the 14-19 network. During this period 20 young people successfully achieved their Agored accreditation.

12.        A programme that mirrors the MVP and is known as the Star Volunteer Programme (SVP) recognises volunteering for those under 16.  Fourteen young people received their 50 hours, 8 have been awarded their 100 hour and 1 has gone on to receive their 200 hour certificate. We have hosted 3 celebration events to acknowledge volunteers contribution to their local community.

13.        The 2 newsletter volunteers produce a quarterly newsletter that goes out to all young people who register as a Millennium Volunteer. This newsletter also appears on our website and is available in Welsh.

14.        On our bilingual website there is an array of information for both volunteers and recruiting organisations. Potential volunteers can have access to information on volunteering opportunities 24/7, register online, note when the next outreach session is taking place, register as a Millennium Volunteer and see what the latest opportunities are. There is also a specific section on young people and volunteering. 

15.        For recruiting organisations there are downloadable newsletters, information on the Engagement Gateway Scheme, how to apply for funding from the Dish Out Dosh Grants Panel and the Millennium Volunteering Project, help and support on how to gain Investors in Volunteering status as well as a wealth of advice from the free information sheets. A total of 9,680 information sheets on volunteering were accessed via our website, both in English and Welsh.

16.        The Outreach Service takes the VVB out to the wider communities in the Vale of Glamorgan. Staff hold regular outreach surgeries at Penarth Job Centre Plus as well as the local library. In addition to this we link into local community events throughout the Vale in order to raise the profile of volunteering.  Staff also work with recruiting organisations to develop new opportunities, promote good practice in volunteering and encourage them to participate in joint outreach events. We have a volunteer who supports the work of the Outreach Service who produces all the publicity and promotional materials.

17.        The “V” Word is the quarterly newsletter that goes out via email or hard copy to all recruiting organisations and includes articles on good practice in volunteering. This is also available to download from our website.

18.        Every year we complete an exercise to ascertain the monetary value of volunteering in the Vale of Glamorgan. This year the monetary value of volunteering in the Vale of Glamorgan is £28,218,456.  This is an increase of £2,564,870 on the previous year.

19.        As part of the Volunteers Week celebrations the VVB organised an event on Kings Square in partnership with the Vale Youth Service to raise the profile of volunteering.

20.        Work has also been progressing with the Engagement Gateway Scheme. This is a WCVA scheme targeted at those furthest away from the labour market through investing in those organisations that work with those economically inactive and unemployed.  During this reporting period 28 organisations in the Vale were successful in getting on the approved supplier list and two contracts were awarded.

Resource Implications (Financial and Employment and Climate Change, if appropriate)

21.        The VVB three year Deed of Grant with the Vale of Glamorgan Council comes to an end in 2012. A subsequent Deed of Grant is being tabled for Cabinet this month.

Legal Implications (to Include Human Rights Implications)

22.        There are no legal implications arising from this report.

Crime and Disorder Implications

23.        Through working with organisations and volunteers the VVB contributes to reducing crime and disorder.

Equal Opportunities Implications (to include Welsh Language issues)

24.        The VVB x policies, procedures and working practices underpin the work of the organisation and its commitment to equal opportunities.

Corporate/Service Objectives

25.        The work of the VVB contributes to the Council’s priorities for Community Strategy.

Policy Framework and Budget

26.        N/A

Consultation (including Ward Member Consultation)

27.        N/A

Relevant Scrutiny Committee

28.        All Scrutiny Committees.

Background Papers

Vale Volunteer Bureau Annual Report 2010-2011 – Appendix 1


Contact Officer

Alison Steere, Director, Vale Volunteer Bureau.


Officers Consulted



Responsible Officer:

Alison Steere, Director, Vale Volunteer Bureau.