Agenda Item No. 9

The Vale of Glamorgan Council


Voluntary Sector Joint Liaison Committee: 27th February 2013


Report of the Voluntary Sector


Vale Volunteer Bureaux (VVB) Annual Report


Purpose of the Report


1. To present the Vale Volunteer Bureaux Annual Report that contains the achievements from April 2011-March 2012.




That the Committee receive the report for information.


Reason for the Recommendation


As required by terms of the VOGC and VVB Deed of Grant.




2. The VVB provides a one-stop resource for information, advice and guidance on all aspects of volunteering for both volunteers and recruiting organisations. Our aim is to link the skills, experiences, time and enthusiasm of local people looking to volunteer with organisations seeking to develop their services.


3. The VVB operates from shop fronted premises on Holton Road, Barry where recruiting organisations and members of the public can drop in and obtain information, advice and guidance from staff on all aspects of volunteering.


4. Our 5 year strategic plan is reviewed annually at VVB Trustee Board meetings. The organisation works within a set of minimum standards for Volunteer Bureaux throughout Wales which are subject to the Welsh Governments Partnership Agreement.


5. The VVB is managed by a Board of Trustees nominated and elected by its membership. During this reporting period the VVB employed 7 members of staff and is further supported by the work of its12 volunteers. In 2009 the VVB were awarded with Investing in Volunteers which is the UK quality standard for all organisations that involve volunteers in their work.


6. Within each Unitary Authority area in Wales there is a bureau service which is provided by County Voluntary Councils or Independent Volunteer Bureaux.


Relevant Issues and Options


7. Staff have responded 1,130 enquires via the all Wales website and a further 2,943 additional enquiries from potential volunteers and recruiting organisations through the bureau, outreach and young person’s service. A total of 813 potential volunteers were interviewed by staff of which 550 were placed.


8. We recruit for 305 organisations and have 850 volunteering opportunities available to potential volunteers.


9. The Youth Volunteering Project aims to engage young people 25 and under with particular emphasis on those not in education, employment or training (NEETS) into volunteering, through working with organisations to increase the number and range of volunteering opportunities available. 


10. Through the Youth Volunteering Project we also run a youth led grants panel known as “Dish out Dosh” who were recruited and trained to administer a grant of £11,500.  Six youth led projects all based in the Vale of Glamorgan were funded; resulting in 108 young people engaging in volunteering.


11. The VVB is the local co-ordinating partner for the Millennium Volunteering Programme (MVP) that recognises the achievements of young people aged 16-25. During this year, 122 certificates and awards of excellence were issued. In addition to the MVP we are also able to offer young people the Agored Cymru accreditation in Volunteering and Community Involvement. This is offered at level 1-3 and is funded through the 14-19 annual development plan. During this period 20 young people successfully achieved their Agored accreditation.


12.  We also run a separate reward programme known as the Star Volunteer Programme (SVP) that recognises volunteering by those under 16. A total of 16 certificates were issued to young people. We have hosted 3 celebration events to acknowledge volunteers contribution to their local community.


13. During this year we were also successful in applying for European funding via the Engagement Gateway Scheme to further enhance the work we were doing with young people not in education, employment or training. The aim of this project was for these young people to improve their soft skill, gain qualifications and to have a positive outcome which included volunteering, training and securing paid employment.


14. We have been running the Engagement Gateway Scheme in the Vale of Glamorgan for 3 years. This Scheme has enabled organisations who work with those furthest from the labour market to gain skills, qualifications and gain positive outcomes that will aim to make the participants more employable. This year there were changes to our SLA that allowed us to further build on our capacity and employ an additional part time worker.


15. One of the organisations that has benefited from the Engagement Gateway Scheme is Cardiff and Vale Rescue Association. They applied for a level 1 grant of just under £25,000 and over the course of their project engaged with 15 economically inactive people who all gained a positive outcome, 13 gained qualification, 2 progressed onto further learning, 6 onto volunteering and 2 into employment.


One participant stated:

 “CAVRA is a great organisation to be involved with.  In addition to providing valuable support for the emergency services we have been able to train on and off the water.  I have recently completed my First Aid training and about to complete training in the use of Automated External Defibrillators and CPR, and at no cost to myself—including travel costs!!”


This person has now gone onto paid employment.


16. Another element to this scheme was to work with organisations to gain the Investing in Volunteers quality standard. We are now in the process of renewing our own Investing in volunteer’s standard.


17. On our website there is an array of information for both volunteers and recruiting organisations. Potential volunteers can have access to information on volunteering opportunities 24/7, register online, note when the next outreach session is taking place, register as a Millennium Volunteer and see what the latest opportunities are. There is also a specific section on young people and volunteering.


18. For recruiting organisations there are downloadable newsletters, information on the Engagement Gateway Scheme, how to apply for funding from the Dish out Dosh Grants Panel and the Millennium Volunteering Programme, help and support on how to gain Investors in Volunteering status as well as a wealth of advice from the free information sheets. A total of 2,960 information sheets on volunteering were accessed via our website, both in English and Welsh.


19. The Outreach Service takes the VVB out to the wider communities in the Vale of Glamorgan. Staff organise regular outreach surgeries at Penarth Job Centre Plus as well as the local library. In addition to this we link into local community events throughout the Vale in order to raise the profile of volunteering. Staff also work with recruiting organisations to develop new opportunities, promote good practice in volunteering and encourage them to participate in joint outreach events. We have a volunteer who supports the work of the Outreach Service who produces all the publicity and promotional materials. A project aimed at improving the volunteer recruitment, retention and management within Greenlinks community transport scheme also took place this year.


20. Our volunteers are an essential part of our organisation, and they support us by complementing the role of paid staff and bringing that added value and expertise to the organisation. In doing this we ensure they have quality opportunities where the volunteers are able to utilise existing and develop new skills as well as have personal development opportunities.


21. Every year we complete an exercise to ascertain the monetary value of volunteering in the Vale of Glamorgan. This year the monetary value of volunteering in the Vale of Glamorgan is £29,487,731. This is an increase of £1,269,275.


22. As part of the Volunteers Week celebrations the VVB organised an event on Kings Square in to raise the profile of volunteering.


Resource Implications (Financial and Employment)


23. The VVB has negotiated with the Vale of Glamorgan Council a three year deed of grant that included a 7% cut.


Legal Implications (to include Human Rights Implications)


24. There are no legal implications arising from this report.


Crime and Disorder Implications


25. Through working with organisations and volunteers the VVB contributes to reducing crime and disorder.


Equal Opportunities Implications (to include Welsh Language Issues)


26. The VVB x policies, procedures and working practices underpin the work of the organisation and its commitment to equal opportunities.


Corporate/Service Objectives


27. The work of the VVB contributes to the Council’s priorities for Community Strategy.


Policy Framework and Budget


28. N/A


Consultation (including Ward Members Consultation)


29. N/A


Relevant Scrutiny Committee


30. All Scrutiny Committees.


Background Papers


Vale Volunteer Bureau Annual Report 2011-2012 –Appendix 1


Contact Officer


Alison Steere, Director, Vale Volunteer Bureau.


Officers Consulted




Responsible Officer:


Alison Steere, Director, Vale Volunteer Bureau.