Agenda Item No. 8

The Vale of Glamorgan Council


Voluntary Sector Joint Liaison Committee: 8th May, 2014


Report of the Voluntary Sector


Vale Volunteer Bureau (VVB) Annual Review 2012-13


Purpose of the Report

1.         To present the Vale Volunteer Bureau Annual Review that contains the achievements from April 2012-March 2013.



That the Committee receive the report for information.


Reason for the Recommendation

As required by terms of the VOGC & VVB Deed of Grant.



2.         The VVB provides a one-stop resource for information, advice and guidance on all aspects of volunteering for both volunteers and recruiting organisations. Our aim is to link the skills, experiences, time and enthusiasm of local people looking to volunteer with organisations seeking to develop their services.


3.         The VVB operates from shop fronted premises on Holton Road, Barry and Boverton Road, Llantwit Major. At both these locations recruiting organisations and members of the public can drop in and obtain information, advice and guidance from staff on all aspects of volunteering.


4.         Our 5 year strategic plan is reviewed annually at VVB Trustee Board meetings. The organisation works within a set of minimum standards for Volunteer Bureau throughout Wales which are subject to the Welsh Governments Partnership Agreement.


5.         The VVB is managed by a Board of Trustees nominated and elected by its membership. During this reporting period the VVB employed 9 members of staff and is further supported by the work of its 9 volunteers. In 2009 the VVB were awarded with Investing in Volunteers which is the UK quality standard for all organisations that involve volunteers in their work. This was renewed in 2013.


6.         Within each Unitary Authority area in Wales there is a volunteer bureau service which is provided by County Voluntary Councils or Independent Volunteer Bureau.


Relevant Issues and Options


7.         Staff have responded to 3,882 enquires from potential volunteers and recruiting organisations through the bureau, outreach and young person’s service and also via the Volunteering Wales website .  A total of 799 potential volunteers were interviewed by staff of which 455 were placed.


8.         We recruit for 285 organisations who have a wide range of volunteering opportunities available to potential volunteers.


9.         This year we received additional funding from a BIG Lottery to further develop the work we do with young people. The aim of this project was to engage with young unemployed people 25 and under and offer them support while volunteering and to offer them the opportunity to gain an Agored Cymru accreditation in Volunteering and Community Involvement. Through GwirVol and BIG funding we were able to retain our full time Youth Volunteering Officer post.


10.      As part of the work we do with young people we also run a youth led grants panel known as 'Dish out Dosh.' This group of young people were recruited and trained to administer a grant of £10,000.  A total of six youth led projects all based in the Vale of Glamorgan were funded.


11.      The VVB is the local co-ordinating partner for the Millennium Volunteering Programme (MVP) that recognises the achievements of young people aged 14-25. During this year, 115 young people registered with 63 certificates for 50 hours, 15 certificates for 100 hours and 5 certificates for 200 hours volunteering were issued. In addition to this 9 MV 50 hour sports certificates were awarded. In addition to the MVP we are also able to offer young people further recognition of their volunteering via the Agored Cymru accreditation in Volunteering and Community Involvement. This is offered at level 1-3 and is funded through the BIG and the 14-19 annual development plan.


12.      During this year we were also successful in applying for European funding via the Engagement Gateway Scheme to further enhance our work with young people not in education, employment or training. The aim of this project was to engage with 25 young people to improve their soft skill, gain an accreditation and to have a positive outcome which included volunteering, training and securing paid employment. The funding for this project came to an end in September 2012.


13.      We have been running the Engagement Gateway Scheme in the Vale of Glamorgan for 3 years. This Scheme has enabled organisations who work with those furthest from the labour market to gain skills, qualifications and gain positive outcomes that will aim to make the participants more employable. This year there were changes to our SLA that allowed us to further build on our capacity and employ an additional part time worker.


14.      As this Scheme came to an end in September 2012 the focus was to work with organisations and prepare them for their audits. In addition to this staff continued to carry out their assessor role as part of the Investing in Volunteers quality standard. 


15.      On our website there is an array of information for both volunteers and recruiting organisations. Potential volunteers can have access to information on volunteering opportunities 24/7, register online, note when the next outreach session is taking place, register as a Millennium Volunteer and see what the latest top 10 volunteering opportunities are. There is also a specific section on young people and volunteering.  


16.      For recruiting organisations there are downloadable newsletters, information on the Engagement Gateway Scheme, how to apply for funding from the Dish out Dosh Grants Panel and the Millennium Volunteering Programme, help and support on how to gain Investors in Volunteering status as well as a wealth of advice from the free information sheets.


17.      We have increased our presence in the wider Vale and as a result of this 258 people were supported to find suitable volunteering opportunities. Another success of outreach has been the continuation of our work with Penarth JCP. During this reporting period the demand for our service has increased so much so that we had to double the number of sessions being offered in Penarth. To ensure diversity when recruiting volunteers we have targeted those who were retired or approaching retirement by linking in with the Vale 50+ Strategic Forum as well as holding regular presentations for Cardiff and Vale Pre-Retirement Society. There has also been a focus on encouraging those who have experienced mental health issues to engage in volunteering.


18.      During this reporting period we were informed that we had been successful in securing funding to run a 2 year supported volunteering project for those 25+.


19.      Our volunteers are an essential part of our organisation, and they support us by complementing the role of paid staff and bringing that added value and expertise to the organisation. In doing this we ensure they have quality opportunities where the volunteers are able to utilise existing and develop new skills as well as have personal development opportunities.


20.      Every year we complete an exercise to ascertain the monetary value of volunteering in the Vale of Glamorgan. This year the monetary value of volunteering in the Vale of Glamorgan was £34,942,587. This is an increase of £5,454,856.  


21.      As part of Volunteers Weeks we had the annual appreciate event on Kings Square with a range of free activities for all the family. This was the 2nd year that we held this event and it was well supported by the sector and volunteers giving their skills and time to make this event a huge success. Even the sun shone!


Resource Implications (Financial and Employment)


22.      The VVB has negotiated with the Vale of Glamorgan Council a three year deed of grant with a 7% cut that will come to an end in March 2015.


Legal Implications (to include Human Rights Implications)


23.       There are no legal implications arising from this report.


Crime and Disorder Implications


24.      Through working with organisations and volunteers the VVB contributes to reducing crime and disorder.


Equal Opportunities Implications (to include Welsh Language Issues)


25.      The VVB policies, procedures and working practices underpin the work of the organisation and its commitment to equal opportunities.


Corporate/Service Objectives


26.      The work of the VVB contributes to the Council’s priorities for Community Strategy.


Policy Framework and Budget


27.       N/A


Consultation (including Ward Members Consultation)


28.       N/A


Relevant Scrutiny Committee


29.       All Scrutiny Committees.


Background Papers


Vale Volunteer Bureau Annual Review 2012-2013 – Appendix 1


Contact Officer


Alison Steere, Director, Vale Volunteer Bureau.


Officers Consulted




Responsible Officer:


Alison Steere, Director,

Vale Volunteer Bureau.