Increase in telephone scams


Published Thursday 27 March 2014


The Safer Vale Partnership is issuing a warning to the public after an increase in scams where consumers are telephoned or emailed by people falsely claiming to be from the Ministry of Justice and the Police.


Scammers trick members of the public by suggesting to the person they’re calling that they could be owed money - often for repayment of bank charges, payment protection insurance (PPI), or a court settlement - but first ask for an up front payment from the consumer in order to enable them to receive the money.


The Ministry of Justice or the Police would never contact consumers asking them for personal bank details, or request an up front payment by money transfer.


These callers have no connection with the Ministry of Justice, HM Courts & Tribunals Service, or other genuine organisations. Fraudsters have already tricked and harassed some victims into handing over thousands of pounds, only for them to find that the call was a fake.


The Safer Vale Partnership is warning consumers not to pass on personal or financial details to such callers. If you have already done so, contact your bank immediately to stop or check any unauthorised transactions. Do not transfer money unless you are absolutely confident the company is legitimate.


If you believe you have been a victim of this scam please report the matter to South Wales Police on 101 or  Action Fraud on 0300 123 2040. They will pass your reports to the National Fraud Intelligence Bureau who analyse fraud information with a view to passing it to the police for further investigation.