New service aims to cut hospital admissions and reduce delays leaving hospital


 Published Monday 24 March 2014


A new service at Barry Hospital is helping to reduce delays leaving hospital and cut hospital admissions.


Opening of Vale Community Resource Service

The Vale of Glamorgan Community Resource Service (CRS) offers one point of access to services that can help people avoid hospital admission or get them back into the community after a hospital stay. The Service has been created by the Vale of Glamorgan Council and Cardiff and Vale University Health Board.


It has brought together services from the health, social care and voluntary sectors, including a dietitian, occupational therapists, a speech therapist, physiotherapists, home care staff, nurses and access to consultant geriatricians.


The service allows a co-ordinated response from the whole service to each referral. This has streamlined the referral process by cutting the need for internal paper referrals between professionals from different sectors and between organisations. Staff are able to share information and reduce duplication of effort due to being based together and sharing the same administration. This has resulted in faster response times.


Stuart Egan, Deputy Leader of the Vale Council and Cabinet Member for Adult Services, said: “Integrating these services means that local people are getting support and help more quickly, this means less hospital admissions, because people receive care as soon as they need it, so preventing the need for a hospital admission. It also leads to quicker discharge from hospital as the support services people need to leave hospital are promptly ready to help them. Integrating services in this way benefits patients and makes savings for both the NHS and the Council.”


Gwenda Thomas with Vale Community Resource Service staffAt the official opening ceremony Deputy Minister for Social Services, Gwenda Thomas, said: “The Vale of Glamorgan Community Resource Service is at the forefront of the Welsh Government’s proposals to improve care and support services for vulnerable people through more collaborative working across health and social care and with key partners in the third sector. The better integration of health and social services is a clear priority for this Welsh Labour Government. It was one of my key objectives in the Sustainable Social Services for Wales White Paper published in 2011 and has since become embedded in the Social Services and Well-being (Wales) Bill.”


Maria Battle, Chair of Cardiff and Vale UHB, said: “This is a fantastic illustration of what we are trying together to achieve as an organisation going forward. Streamlining the referral process means we can support patients to go home quicker and live independently with the right care they need. A massive thanks to the team for working collaboratively to develop this service.”


The service is housed in a disused mental health ward at Barry Hospital, vacant due to the centralisation of local mental health services at Llandough Hospital. The redevelopment of the ward has been funded by Cardiff & the Vale University Health Board and through the Welsh Government regional collaboration fund, which aims to encourage local councils to provide joint services.