Trading Standards Warn Residents of Council Tax Scam


Published 06 November 2014


Vale of Glamorgan Trading Standards Officers are warning residents of a scam involving hoax council tax emails.


Reports have been received of emails being sent to residents advising them that they have a council tax debt and ask them to click on a link which takes them to a site which asks for bank and other identity information. Fraudulent payments can then be made from the card and the scammers are then in possession of important bank account details.


Christina Roberts-Kinsey, Principal Trading Standards Officer, commented: “Vale residents are urged to refrain from offering important data such as bank details to anyone unless they are completely sure that it is safe to do so. Try not to click on links in emails as they could take you to a copycat site. If you are in any doubt or you require information relating to your council tax account, you are advised to contact the Vale of Glamorgan Council tax section on 01446 700111.”


Residents who have already given their account details over the phone are advised to contact their banks as soon as possible.


If you believe you’ve received a similar call please report it to Citizens Advice, by calling 08454 04 05 06. This information is immediately sent to the Council’s Trading Standards Service.