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Bus stops

Report a problem with a bus stop or shelter

The Vale of Glamorgan Council is responsible for maintaining bus shelters within the Vale.

The Waste Management/Cleansing Division undertake routine cleansing every 2 months, and also provide general maintenance.

Please note that this form should only be used to report non emergencies. If you feel that the incident is dangerous, please telephone Contact OneVale on 01446 70011 24 hours a day, seven days a week.

In order to ensure that we fully investigate this reported issue, please can you provide us with the exact location of the incident, and any further information that you may help with this enquiry.


Customer Title*
First Name*
Last Name*
Organisation Name
House Number*
Street Name*
Town*
Postcode
Telephone Number*
Email*
Location where incident happened (if different from below)

Nature of Damage
If Other Please Specify
Additonal Information
Is Damage Dangerous?
Exact location of bus stop/shelter