NHS Direct provides health advice or information for anyone who needs it, 24 hours a day, by telephone, digital TV or online.

If you're feeling ill now, call NHS Direct on 0845 4647. 

How NHS Direct can help you

When you phone NHS Direct, a nurse will give you confidential advice and information. You can ring for advice if you're feeling ill and you're not sure what to do, or for health information on particular conditions such as diabetes and allergies.

NHS Direct can also tell you where to find your nearest doctor, pharmacist, dentist, support group and other health services.

NHS Wales Direct

NHS Direct Wales is a bilingual health advice and information service available 24 hours a day, every day. You can call NHS Direct Wales on 0845 46 47 (local rate call from a landline) if you are feeling unwell, or require information on local health services, conditions, treatments or patients rights.

How NHS Direct can help you

Depending on your reason for calling, you will be put through to a Nurse Adviser, Health Information Adviser or Dental Health Adviser. 

If you are calling for health advice, it is important that you give us all the information you can. Using their skills and experience,NHS Direct Wales nurses will advise you on the most appropriate course of action to take. 

If you're looking for details of local health services, would like to know about patients rights or want information on conditions/treatments, our Health Information Specialists can help, providing accurate and up to date information on a wide range of healthcare topics.

How to contact NHS Direct

You can phone NHS Direct Wales on 0845 46 47, at any time of day or night.

If you are deaf or hard of hearing you can contact us by textphone on 0845 606 46 47, available 24 hours a day, 7 days a week or call us through RNID typetalk on 1 8001 0845 46 47.

A range of dynamic services can also be accessed through the NHS Direct Wales website www.nhsdirect.wales.nhs.uk, includinga bilingual A – Z healthencyclopedia, an online enquiry service, detailed health information and many other local services searches.

NHS Direct Wales website.

Emergency healthcare

In the case of a medical emergency call 999.

Emergency care for the population of the City and County of Swansea, Neath and Port Talbot, Bridgend, the western Vale of Glamorgan, southern parts of Powys and eastern parts of Carmarthenshire is provided by the ABM University NHS Trust.

The Department is located on four sites, namely the A&E Unit at Morriston Hospital (the busiest in Wales, source: The Trauma Audit and Research Network TARN) the Princess of Wales Hospital in Bridgend, the Minor Injury Casualty Unit at Singleton Hospital, and the 24-hour Local Accident Unit at Neath Port talbot Hospital.

For more information visit ABM University Trust Wales