Homeless or about to become homeless?

Our Housing Advice Team can provide you with advice and assistance to secure alternative accommodation.

You may have lost your accommodation already, been served with a Notice to Quit or are staying temporarily with friends. Whatever your situation, our Housing Advice Team can help you.

Our Housing Advice Team can be contacted at the Housing Reception at the Civic Offices, Holton Road, Barry, CF63 4RU. We operate drop in sessions and you do not need an appointment although you may have to wait to see an assessor.

Our Housing Advice Team can also be contacted by telephone on 01446 709 567.

What happens next?

You will be asked questions about your housing situation and wherever possible, be given help to prevent you from losing your current home if you have one. We will also give you information about other housing options that may be available to you, such as private renting. The Assessor will also give you advice on whether the Council has a duty to provide you with accommodation should we be unable to prevent you from becoming homeless. You may be asked for further information to enable us to make these assessments, so we ask that you provide this information as quickly as possible.

The Council’s Investigations and Decisions:

From the questions asked of you, the Council will make a decision on whether you are homeless, eligible for assistance, priority need, intentionally homeless and have a local connection to the Vale of Glamorgan.

The Council may provide you with temporary accommodation at this time for a short period whilst alternative accommodation is found. This accommodation may be a hostel with shared facilities, short-term private rented or a Council property specifically designed for temporary use.

We will issue you with a decision letter based on the information you have provided us with and will give you information on applying for a review if you disagree with the decision that has been made.

If the Council aggress that you are homeless and eligible for help, we will look at other options for you such as bidding for permanent accommodation through the Council’s Homes4U scheme or securing long term private rented.

If the Council cannot assist you by providing accommodation, we will still give you advice to help you find your own accommodation.