Supporting
People 'Outcomes'
‘Outcomes’ is the term used to
describe the collection of information about the ‘distance
travelled’ by a service user; what they have achieved and the
skills they have developed as a result of the housing related
support they have received.
The Development of Supporting People Outcomes
The Welsh Assembly asked the national
Supporting People Information Network (SPIN) in 2008 to look at
developing a National Outcomes Framework for Supporting People
services in Wales.
The majority of Supporting People service
providers were already collecting outcomes for their services and
the intention behind developing a national core set of outcomes was
not to create additional administrative burden, but to collect
information that is already recorded in service users’ support
plans and present it in a way which reflect the benefits of the
service.
Supporting People in Wales aimed to develop a
national outcomes framework which complements the service providers
existing practice whilst not making things more difficult.
The national Supporting People outcomes
framework was developed in conjunction with Supporting People
teams, service providers, Cymorth Cymru and stakeholders.
Key principles
People have the right to aspire to safe,
independent lives within their community and the financial security
and health to enjoy that community.
People differ in the barriers they face in
achieving these aspirations. Housing related support seeks outcomes
for people that are steps on the way towards these ultimate
aspirations.
Outcomes should be person centred, purposeful,
negotiated and agreed with the individual and, if appropriate, with
their advocates, supporters or carers through the support planning
process.
Outcomes will be achieved through support
interventions that resolve identified need and enable maximum
possible control, involvement and understanding for an individual
across the outcome areas.
What are the Supporting People Outcomes?
The Supporting People outcomes are collected
for individual service users, they are then collated to provide
‘project outcomes’:
The project is: Promoting Personal and Community
Safety
Because people are:
- Feeling safe
- Contributing to the safety and well-being of
themselves and of others
The project is: Promoting Independence and
Control
Because people are:
- Managing accommodation
- Managing relationships
- Feeling part of the community
The project is: Promoting Economic Progress and
Financial Control
Because people are:
- Managing money
- Engaging in education/learning
- Engaged in employment/voluntary work
The project is: Promoting Health and Wellbeing
Because people are:
- Physically healthy
- Mentally healthy
- Leading a healthy and active lifestyle
The national outcomes framework is currently
being piloted in a number of Welsh Local Authorities including the
Vale of Glamorgan Supporting People team. The pilot will be
reviewed regularly with the intention of eventually being rolled
out across all SP funded services in Wales.
Further Information
If you would like to be involved in the pilot
or provide feedback please contact:
Georgia Blackmore, Contracts Officer on 01446
709 515 or email gblackmore@valeofglamorgan.gov.uk