Living

Emergency Evacuation

If the police ask you to leave your home, do not argue. They are only concerned for your safety. They will know the dangers and risks better than you.
They will ask you to go to a Reception /Rest Centre. If you decide to go somewhere else, let the police know, so you can be accounted for.
Do not worry if you have special needs, arrangements will be made for you by those responding.
If there is time, take along medicines, warm clothes, any special foods, personal documents and immediate valuables food, baskets leads etc for your pets.
If you have time before you leave make sure fires are out, follow the advice of the Emergency Services in relation to the turning off of gas, water and electricity.

When you dial 999 the first person to answer will be an operator who will ask what emergency service you require. They will ask for your telephone number because, if your line is cut, or you are unable to continue the call, the operator can trace where you are and send assistance.
Please do not ring the emergency services unless it is a genuine 999 matter.
If a major emergency affects the area in which you live, tune into your local radio station or switch on the TV for advice and information. Listen out for emergency phone numbers that may be released.
Information and notification of an incident may also be given from other sources including: a van driving around using loud hailers to inform you, a visit from an officer to tell you personally or other ways.
Be a good neighbour and pass on warnings to those who may have missed the warnings and check on the elderly and infirm.