On the 13 April 2011, Cabinet endorsed the new Change Plan for
Social Services 2011-2014. The Plan is based on the improvement
priorities for social services set out in the Director's Annual
Report 2009 / 2010 and details the actions to be taken to address
The evidence in the Director's Annual
Report demonstrated that the Vale has good foundations upon which
to build in responding to the challenges identified.
Additionally, in common with other local authorities, there has
been sustained progress in areas such as achieving a better
qualified workforce with skills that enable them to work across
organisational boundaries, a more responsive range of services
available, more systematic matching of resources to needs,
increased service user satisfaction, improved leadership and
greater innovation. The new Change Plan will help to ensure
that, building upon these strengths, there is in place a coherent
direction for social services in the Vale and an overarching
framework for sustained improvement and service redesign.
The new Change Plan sets out formally (as
a Council strategy) the long-term strategic plan for social
services with key actions, responsible officers for delivering
those actions and timescales for completion. The Plan deals
primarily with those issues where a corporate approach, across
Council directorates, is required to deliver appropriate action.
Those issues which can be addressed by social services alone, are
detailed in the service plans for each of the Divisions.
There are seven priority areas in the
Integrating Health and Social Care Services (IHSC);
Integrating social care for Children and Young People Services
Information: use of different channels and media to improve access
to information and services (IN)
Resource Management (RM); and
Co-production and equality impact (CPE).