Who do I contact if I have concerns about a child?
Section 47 of the Children Act 1989 places a duty upon Local
Authorities to investigate concerns about a child’s safety or
welfare living or found within the Local Authority area.
In order to effectively protect children, we work closely with
other agencies.
The Vale of Glamorgan is committed to the philosophy contained
within 'Safeguarding Children: Working Together under the Children
Act 2004' and the All Wales Child Protection Procedures 2008.
Expressions of concern about children are welcomed both from
family members, members of the public and professionals.
Very few adults harm children deliberately and most often when
harm does happen, families need support, not punishment or the
removal of their children. The service is aimed at children and
families and focuses on:
- Positive outcomes for children
- Listening to children
- Working with families
- Sharing information with families
- Providing advice and support for families
- Being sensitive to race, ethnicity and culture
- Respecting an individuals human rights
Referrals can be made via:
During Office Hours - Team Manager Intake and Family
Support:
Tel: 01446 725202
Fax: 01446 725205
Office opening times: 8.30am - 5.00pm Monday to Thursday, 8.30am
- 4.30pm Friday
Personal callers are welcome during office hours at Haydock
House, Holton Road, Barry.
Outside of Office Hours - Emergency Duty Team:
During the evening, at weekends or over a Bank Holiday.
Tel: 029 20 788570
Alternatively, you can contact the Police on 029 20 222111 and
ask for your local Police Station.
Further Advice
If the behaviour of any adult, including those looking after
children, causes you concern:
- do not dismiss your concerns;
- do not confront the person who you have concerns about;
- report your concerns as detailed above;
- if you are someone working with children, discuss your concerns
with your manager. If you feel this is inappropriate or you are not
satisfied with the response, contact the Intake and Family Support,
during office hours on 01446 725202, the Principal
Officer, Protection and Policy on 01446 704862, the
Emergency Duty Team outside of office hours on 029 20 788570, or
the Police.
Useful documents and links: