Consultation in Social Services

Both corporately and within Social Services, we are committed to listening to and learning from the views of the public. We see this as key to improving the quality of our services.

As part of this, we consult with individuals and groups in the Vale community and aim to feed this information back into developing future policies and services. Some groups and individuals have expert knowledge to contribute, while others have strong opinions on certain issues they would like to make known. Others who have had previous experience of our services are also consulted to gain their feedback to improve on existing services.

We also aim to involve as many people as possible, using a variety of methods. Our Public Engagement Strategy explains how we are doing this in further detail below.

If you're interested in reading our full Code of Practice for carrying out written consultations, which applies to all Council directorates, you can view it from the main consultation page. This might be of particular interest to those individuals and groups who have responded to Council consultations in the past, or who believe they should have had better opportunities to put across their views on developing policy and services.

Several local and regional partnerships have been set up - as well as various forums - to let members of the public and other organisations have a say in the way services are provided and developed.

By visiting the links to the left, you can find out more about these partnerships and how you can become involved.

You can find details of our consultations for Social Services below. If you are interested in Consultations taking place in other Council directorates, please visit the main Consultation page. 

Previous and Future Consultations

Please click on the link below for an overview of the service user and carer consultation exercises that were completed during 2009. We have included information about how the consultation was carried out, who was involved and how it fed into the services mentioned.

Consultation in 2009-10

Where possible, we also make available reports from previous consultations.

The consultation planned for 2012-2014 is mainly for Service User Satisfaction with Social Services, however there may be other consultation exercises being carried out in the Directorate which will be made available as appropriate.