Departmental Service Plans

 

Service plans are an important part of the corporate planning process. Their purpose is to provide a clear statement about what each Council service is striving to achieve and to set out how resources are to be used to that effect. They are the key management tool for translating the Council's overall aims and objectives into service delivery and linking them into the Council's financial planning process. Service Plans link upwards into the Council's corporate plan and downwards into team and individual targets and staff appraisals. Service Plans are produced annually and there are 19 in total covering all Council services.

 

The Service Plans explain the actions that each service area will undertake in order to help realise the Council's corporate aims and objectives, and each of these actions will be accompanied by identified performance indicators to help the Council measure each service area's performance. Service Plans are regularly monitored to ensure that all actions and targets are being delivered on time.

 

The Latest Service Plans

 

Legal, Public Protection & Housing

Environment and Economic Regeneration

Finance, ICT & Property

Learning and Development

Social Services

Chief Executive's