CABINET
MINUTES of a meeting held on 7th
November, 2007.
Present: Councillor Ms. M.E.
Alexander (Chairman); Councillor N. Moore (Vice-Chairman);
Councillors R.F. Curtis, S.C. Egan, N.J. Gibbs,
Mrs. V.M. Hartrey, G. John,
Mrs. M. Randall, Mrs. M.R. Wilkinson and
C.J. Williams.
C3258
MINUTES -
RESOLVED - T H A T the minutes of the meeting
held on 24th October, 2007 be approved as a correct
record.
C3259
DECLARATIONS OF INTEREST -
Councillor C.J. Williams declared an interest
in Agenda Item No. 8 “Council Tax - Unoccupied Dwellings” in that
he rented a property in the Vale of Glamorgan. Councillor
Williams vacated the room whilst this matter was considered.
C3260
VALE OF GLAMORGAN LOCAL ACCESS FORUM -
The following minutes of the meeting held on
19th September, 2007 were submitted:
Present:Mr. M.R. Harvey
(Chairman); Mr. D.J. Field (Deputy Chairman);
Mrs. V.M. Hartrey,
Mrs. H. March, Mr. H.S. McMillan, Mr. N. Moss,
Mr. R. Simpson, Mr. R. Traherne and Mrs. V.
Warlow.
Mr. J. Wyatt (Secretary); Mr. C. Fray, Mr.
C. Jones-Jenkins and Mrs. S. Thomas (VOGC).
Also present: Councillor
G. John.
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Action
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(a) Apologies for
absence -
These were received from Mr J.V. Custance,
Mr. J.J. Herbert, Mrs. M. Morgan and Mr. R. Pittard.
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(b) Mr. David Williams
-
Mr. Wyatt announced the recent resignation
from the LAF of Mr. Williams.
AGREED - T H A T the best wishes of the
LAF be forwarded to Mr. Williams.
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Letter sent by
Secretary
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(c) Minutes -
AGREED - T H A T the minutes of the
meeting held on 8th May, 2007 be approved as a
correct record subject to the following amendment to Minute No. (l)
“Publications”, “References to Climbs in the Bridgend Area” being
amended to read “References to Rock Climbing Venues in the Vale of
Glamorgan”.
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(d) Chairman’s
announcement -
The Chairman, being now unable to attend
the meeting of LAF Chairs in Builth Wells the following day,
invited any Member present to attend in his stead. He asked
that any interested person notify the Secretary at the end of the
meeting.
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JW
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(e) Presentation
from Mr. C. Heaps, Countryside Access Officer, CCW on the Welsh
National Access Register (WNAR) -
Mr. Heaps opened his presentation by
stating that the WNAR was in essence CCW’s website and had been a
direct result of the CROW Act whereby an obligation had been placed
upon CCW to publicise areas of access and areas where access was
not permitted.
Phase 2 in the development of the site had
now commenced and that related to forming partnerships with local
authorities and others and obtaining information. Details
were then given on how to use the map guide, a new interactive
tutorial being contained within the site which was user friendly -
the site itself having improved accessibility standards as a whole
and a page reader. The maps contained very detailed
information identifying, for example, promoted sites and Wildlife
Trust areas amongst others. The search facility now had
postcode and sites / reserves options and examples were displayed
of the features available to the user to assist them in navigating
the site. Mr. Heaps stated that agreements had been reached
with most local authorities and that the Vale of Glamorgan Council
had signed up. The agreement meant that the Council shared
information with CCW and that CCW publicised it.
New walks and sites were being continually added and it was hoped
that accommodation would be added in the near future.
Additionally, it was anticipated that details of the Natural
Facilities Project (a joint CCW / Sports Council initiative) which
identified areas where activities such as kayaking or
mountaineering would be made available. Mr. Heaps
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Information subsequently received
from CCW indicated that between 1st April and
27th September, the countryside access maps section of
CCW’s website had received 4,406 hits. The low number could
be attributed to technical
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confirmed that CCW was in discussion with
SUSTRANS and the Ramblers Association in relation to the provision
of additional information in the future. Tir Gofal access
agreements were already included on the site. Walks
within the Vale were available by means of a link on the CCW site
to ValeWaves.
Mr. Heaps concluded his presentation by
referring to the fact that further information could be obtained
from Jill Meyer and that she would respond in due course to the
question as to how many hits the website had had to
date.
AGREED - T H A T Mr. Heaps be thanked for
his presentation.
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problems with the content.
Attention was also drawn to the fact that the website was still in
progress and CCW is not actively promoting it at the
moment.
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(f) Wales Coastal Access
Improvement Programme: Consultation on the Route Criteria and
Quality Standards for the Development of the Wales Coastal Path
-
The Countryside Council for Wales had
invited comments on the document “Route Criteria and Quality
Standards for the Development of the Wales Coastal Path” by the
deadline of 16th November, 2007. CCW had
invited responses to the following questions in relation to the
document which was appended to the report:
Q1 Do
you agree that the proposed Route Criteria (RC1 - RC4) should be
adopted for the Wales Coastal Path?
Q2 Do you
think that there should be any additional criteria? If so,
what should they be?
Q3 Do
you agree with the Alternative and Key Link Route
information?
Q4 Do
you agree that the proposed standards (QS1 - QS8) should be adopted
for the Wales Coastal Path?
Q5 Do
you think any additional standards should be added to this
list? If so, what should they be?
An internal consultation exercise
conducted within the Council had shown that the main issues of
concern related to RC2, and to a lesser extent, RC3 - “the
public should have a permanent right of access on foot” and “the
route should be physically available at all times”
respectively.
Given the particular situation along the
Heritage Coast where erosion was a major issue, much of the coastal
route had been made available through negotiations with local
landowners and access was, therefore, permissive.
Accordingly, whilst a permanent path was to be desired, the
emphasis on permanence in the consultation paper was seen as overly
prescriptive. To ensure a permanent coastal path along the
Heritage Coast would necessitate a substantial amount of land being
set aside to avoid frequent negotiations with landowners to move
the path further inland, given the pace and scale of erosion in the
area. Concerns were expressed that not only would the matter
of compensation to those landowners for the loss of their land have
to be addressed, but the current goodwill of those landowners in
making land available would be lost. The threat of
legislation, therefore, was seen as being counterproductive in an
area where current arrangements to ensure coastal access worked
well. Whilst reference was made to the desirability of having
consistent criteria relating to coastal access for the whole of
Wales, the general view was that the particular circumstances of
the Heritage Coast needed to be recognised.
Discussion then ensued on the questions
set out above specifically posed by CCW.
Q1
Whilst the principle of there being a continuous walking route
around the coast of Wales, physically available at all times, and
as close to the sea as practicable and desirable was accepted,
particular issues arose as indicated above in relation to the
question of “permanence”.
Q2 The
question of permissive paths needed to be addressed.
Q3 No
adverse comments.
Q4 One
point raised touched upon the need for and practicalities of
ensuring that all sections of the path were delivered to the
highest quality standards (when, for example, certain sections
would only be lightly trafficked). The second issue focussed
on an omission in QS3 “Furniture”. Given the inherent risk of
walking along a coastal path, it was considered that reference
should be included in QS3 to some form of barriers or guardrails
being installed in high risk areas. It was considered that to
a large extent the criteria proposed under QS3 related more to
furniture on country than coastal routes.
Q5 As
indicated in the response to Q4 above.
During the course of subsequent discussion
reference was also made to vague phrases within the document such
as “substantially in place” and “where appropriate” and how those
should be interpreted. It was accepted that the reference to
temporary diversions referred to legal temporary diversions which
had time elements built into them. Clarification was also
requested as to the potential liability that would fall on officers
and on the Council in the event of vandalism and damage along the
coastal path resulting from, for example, the removal of signs and
reduced access. Discussion then turned to coastal access in
the Sully / Barry area, following which it was confirmed that
further reports would be made to subsequent meetings of both the
Coastal Access Advisory Group and the main Local Access Forum as
the programme progressed.
A response would be sent to CCW closer to
the deadline of 16th November but, in the meantime,
all Members of the Forum would be sent a copy of the above minute
and asked if they wished further matters to be raised in the
response to CCW. Mr. Pittard, having been unable to attend
the meeting in person, had asked that his view that the
introduction of legislation where what was desired by way of
improvements could not be achieved through consensus would bring
Wales more into line with England be recorded.
AGREED - T H A T the actions as indicated
above be implemented.
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Minute sent to all
Members on 24th September, 2007
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(g) Update on Coastal
Access Improvement Programme (CAIP) -
Members had been informed at the previous
meeting that an optimistic total bid had been made for funding
under the CAIP of £177k. An offer of grant of £146.8k. had
now been received. That offer had been made on the basis of a
few CCW amendments to the submitted programme of potential schemes,
and a copy of the final approved list of schemes, as summarised
below, was set out in the report:
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PRACTICAL
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Scheme
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Total
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Priority
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Lavernock coast path
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£40,000
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1
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FP5 Sully
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£30,000
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1
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Knap path
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£8,000
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1
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West Barry & FP37
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£15,000
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1
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Castle Ditches
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£20,000
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1
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East Aberthaw to Porthkerry
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£5,800
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1
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INVESTIGATION
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Scheme
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Total
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Priority
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Consultancy commission for
research
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£10,000
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1
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Cycle routes
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£5,000
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2
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Swanbridge
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£2,500
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1
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Friars Point
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£2,000
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2
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Aberthaw steps
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£2,500
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2
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Cwm Bach ladder
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£1,500
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1
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Project Management
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£2,000
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1
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NEGOTIATION
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Scheme
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Total
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Priority
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Heritage Coast
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£2,000
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1
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St Mary’s Well Bay
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£500
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1
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A further update was given on certain of
the projects listed above, including the fact that the consultancy
Resources for Change had been commissioned to undertake
research. A three year timetable had now been agreed and
Irene Evison would submit a draft strategy to the next meeting of
the LAF for discussion. In response to a question relating to
the access road to Dunraven Bay, the response was given that whilst
funding for the project was contained within the estimates for the
current financial year, there were still issues to be
resolved. Discussion then briefly touched on which body would
take the lead role in publicising the CAIP and, in particular,
those schemes which would likely result in “quick wins”, with Mr.
Heaps agreeing to check the position with the Coastal
Access Officer at CCW.
In conclusion, the LAF was reminded of the
Coastal Access Advisory Group, established at the last
meeting. The Group currently comprised five representatives
from the LAF and any other Member wishing to join was asked to
contact the Secretary as soon as possible. A meeting would be
held shortly to ascertain progress.
AGREED - T H A T the progress to date in
relation to the CAIP be noted.
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JW / CF / CJJ
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(h) ROWIP - Final Draft
-
The ROWIP had been circulated prior to the
meeting under separate cover, and would be reported to the
Council’s Cabinet within two weeks. It was reported that
since the last meeting of the ROWIP a further two responses to the
draft had been received from the Environment Agency Wales and Cadw,
bringing the total number of responses to 23. The draft had
been adjusted in response to those comments, most notably an
additional paragraph and action point had been added due to CCW
drawing attention to the Strategic Environmental Assessment
legislation (although the decision had been made not to undertake a
full assessment of the ROWIP).
Members of the LAF then considered the
ROWIP. Mr. Custance, having been unable to attend the
meeting in person, had submitted the following comments by
telephone:
He felt that all references to “promotion”
within the draft ROWIP should be in terms of a U.K.-wide
perspective, considering the document to be somewhat parochial in
this respect at present. He also commented on the fact that
the various sporting activities listed on Page 11 did not mention
rock climbing or walking. Mr. Custance also felt that there
might be other sporting activities worthy of listing. Having
considered both of the above points, however, Members of the LAF
considered that there was no need to amend the document in those
respects.
Other matters raised which were accepted
included the reference to RAF St. Athan being amended to read MOD,
the inclusion of nPower Aberthaw and the rectification of various
typographical errors. Discussion also ensued on the question
of targets and the need to recognise somewhere in the document
that, whilst the inclusion of specific targets might be desirable,
the achievement of those targets would be largely dependent upon
the necessary funding being made available. The Statement of
Actions was recognised as ambitious and the view expressed that,
given the uncertain funding situation, the inclusion of fixed
targets could be seen as unhelpful. Reference was also made
to the format of the document itself which, whilst clearly laid
out, had been produced in a smaller font size than the Council’s
corporate style. Attention was drawn, however, to the fact
that the ROWIP would be made available on the Council’s website
where any issues relating to its legibility could be easily
addressed by viewers.
In conclusion, the officers involved in
the production of the ROWIP were congratulated on their work - the
contribution of CCW also being acknowledged.
AGREED - T H A T the content of the draft
ROWIP, subject to the amendments referred to above, be
endorsed.
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ROWIP endorsed by
Cabinet on 3rd October 2007 for submission to
WAG
Copy of final version
of ROWIP sent to CCW and WAG on 16th October
2007
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(i) Section 63, CROW Act
2000 -
Mr. Field expressed concern at delays
experienced in relation to the Council’s meeting its obligations to
secure the removal of alleged obstructions from public rights of
way and questioned whether the Council would be ale to respond
within the specified timescale given the number of notices he
anticipated being submitted.
Mr. Jones-Jenkins then circulated a paper
detailing the fourteen Notices served on the Council to date
together with the subsequent action taken. A particular
difficulty in dealing with such Notices was, and would continue to
be, identifying the landowner concerned since not all land was
registered. The delay in processing the initial Notices was
fully accepted but, since that time, lessons had been learned and
it was anticipated that future Notices would be dealt with more
expeditiously as a consequence.
AGREED - T H A T the factors contributing
to the initial delays be accepted, together with the expectation
that future Notices would be dealt with more
expeditiously.
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(j) Operational Manager
Post -
Mr. Fray confirmed that interviews were
underway for the Operational Manager post vacated by Frank Coleman
at the end of May 2007. The duties of the post had been
expanded to include Economic Development and Regeneration together
with Countryside and the Environment.
AGREED - T H A T the position be
noted.
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Mr. Bob Guy
appointed
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(k) Forward Work
Programme -
Mrs. March thanked officers for the recent
improvements effected to access along and on to Llantwit Major
beach. The Chairman confirmed that Visible Services would
address matters pertaining to service improvements to the car park
in that location.
In response to Mr. McMillan’s request that
some sort of decision tracking of matters considered by the Forum
be undertaken, it was agreed that the minutes be annotated instead
thereby avoiding unnecessary paperwork.
AGREED - T H A T the above process be
adopted.
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Process
adopted
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_____________
RESOLVED - T H A T the minutes be
noted.
Reason for decision
To receive the views of the Local Access
Forum.
C3261
PROGRESS REPORT ON THE
SOCIAL SERVICES CHANGE PLAN 2007-10 (IDSS) (REF) -
Scrutiny Committee (Community Wellbeing and
Safety), on 22nd October, 2007, received a report which
informed Members of the Scrutiny Committee about the Social Service
Department’s progress with the Change Plan. The Change Plan
was a long term plan and actions were scheduled for completion from
June 2007 - December 2009. The Change Plan was being
monitored on a weekly basis by the Change Team and the Change
Co-ordination Group which included key partners and the Wales Audit
Office had met to monitor its progress. Progress on the Plan
would also be made public and placed on the Council’s
website. Progress on each action in the Plan was identified
on the appendix to the report. The progress being made
was highlighted by the use of “smiley faces” and Members were
advised that there were only a small number of unhappy faces in the
progress column. The Operational Manager for Corporate Policy
and Communications explained that new governance arrangements
within the Social Services Department were in place and the
management of the service had improved.
It was further pointed out that there was
consistency across the Directorate itself and that managers were
working together and accepting of the challenges. Members
were advised that the main causes of concern for the Adult Services
Section were in relation to the Learning Disability service and the
interim care home fee arrangements. During discussion of this
report a question and answer session ensued, including the
following:
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SQ7 - Review all existing care
packages beginning with outstanding reviews.
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Due to the difficulties that had been
experienced with continuing care packages, Members recommended that
under the remit of invest to save, Cabinet be recommended to ensure
that extra staff are considered in order to ensure that care
packages meet the eligibility criteria and the service is
appropriate to meet client needs.
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Scrutiny Committee had
RECOMMENDED -
(1)
…..
(2)
…..
(3) T H A
T in respect of SQ7 - “Review all existing care packages beginning
with outstanding reviews” Cabinet be recommended to ensure as a
matter of urgency that additional staff be appointed or reallocated
to ensure that the care packages meet the eligibility criteria and
that the service is appropriate to meet client needs.
Cabinet, whilst recognising the spirit of the
reference, noted that the work to ensure that the care packages met
the eligibility criteria was in place.
Cabinet, having considered the recommendations
of Scrutiny Committee (Community Wellbeing and Safety)
RESOLVED - T H A T the recommendation of
Scrutiny Committee (Community Wellbeing and Safety) be noted but it
be confirmed that work was already being undertaken to consider all
the actions that were necessary to review existing packages of care
and that this would form part of the Social Services Change
Plan.
C3262
HOUSING SUB-COMMITTEE:
20TH SEPTEMBER, 2007 (REF) -
Scrutiny Committee (Community Wellbeing and
Safety) on 22nd October, 2007 received the following
report of the Housing Sub-Committee held on
20th September, 2007:
(g)
Energy Efficiency in Housing (Presentation by David Powell,
Energy Manager) -
David Powell gave an overview of the steps
that could be taken to improve energy efficiency in
homes. These included:
·
loft insulation
·
cavity wall insulation
·
draft elimination
·
effective space heating
·
temperature controlled radiators
·
low thermostat setting for hot water
·
condensing central heating boiler.
Various grants were available to help people
introduce energy efficiency measures into their homes. Some
grants however, could only be accessed for homes where some
efficiency measures already existed.
Education formed a major part of any energy
efficiency initiative. “Switching off” electrical items
created significant energy savings compared to leaving items in a
“standby” mode.
The legislative background included:
·
building regulations
·
Home Energy Conservation Act
·
Warm Homes and Energy Conservation Act 2000
- target to
eliminate fuel poverty in vulnerable homes by 2010 and in social
housing by 2012; and
- in all
interested groups by March 2018.
The Welsh Housing Quality Standard sought to
introduce safe and secure, adequately heated, fuel efficient and
well insulated homes by 2012. This came from the National
Housing Strategy for Wales 2001. Energy performance
certificates would need to be provided as part of Home Information
Packs to be prepared every time a home was sold.
There had been a reduction in carbon emissions
of 23,000 tonnes per year in the housing stock in the Vale of
Glamorgan. This had been achieved through:
·
HEES (Home Energy Efficiency Schemes)
·
Health Through Warmth (accessing HEES)
·
Utility Schemes
- SOP
(Standards of Performance)
- EEC (Energy
Efficiency Commitment)
- CERT
(Carbon Emission Reduction Targets).
The number of people undertaking various
measures between April 2005 to March 2006 included:
·
cavity wall insulation - 1,520
·
loft insulation - 584
·
double glazing - 2,132
·
low energy light bulbs - 5420
·
home energy reports - 14,559
·
new condensing boilers - 255.
A number of other measures installed to date
through Health Through Warmth included
·
cavity wall insulation
·
loft insulation
·
draft-proofing
·
gas central heating
·
central heating repair
·
electric central heating
·
oil heating system
·
gas supply
·
security measures
·
hot water jackets
·
smoke alarms.
An issue for the future was that climate
change was not going to go away. Time was of the essence and
measures would have to be a combination of renewable and
insulation. Housing accounted for 25% of all carbon emissions
so it was essential that there was an overall reduction in this
sector.
Members made reference to the Penarth Heights
housing development as possibly the most major housing initiative
that the Council was going to be involved with in the foreseeable
future. Concerns were raised that initial indications were
that certain eco standards would not be met by the developer.
Other Councils had achieved a zero carbon impact on their new
developments and it was thought that this should be the aim for
this Council in this particular development.
RECOMMENDED -
(1) T H A
T the Scrutiny Committee (Community Wellbeing and Safety) be
requested to recommend to the Cabinet that an ‘Excellent’ (zero
carbon) Eco Homes Standard be required for the Penarth Heights
Development and any other new housing developments.
(2)
…..
Having considered the above report, Scrutiny
Committee (Community Wellbeing and Safety) had
RECOMMENDED -
(1)
…..
(2)
…..
(3) T H A
T the Housing Sub-Committee recommendation that an “Excellent (zero
carbon) Eco Home Standard” be required for the Penarth Heights
Development and any other new housing developments, be referred to
Cabinet.
Cabinet noted that the contract for the
Penarth Heights development had been awarded, and the
recommendation of Scrutiny Committee (Community Wellbeing and
Safety) could not therefore be acted upon, although it was also
reported that the current developers were already working toward
that standard.
However, Cabinet expressed a wish to support
the principle of having an aspiration to meet the “Excellent” (zero
carbon) Eco Homes Standard, but recognised that the additional
costs of such a standard needed to be borne in mind.
Accordingly, Cabinet having considered the
recommendation of Scrutiny Committee,
RESOLVED - T H A T a further report be brought
before Cabinet identifying ways in which developers could be
encouraged to design developments to a minimum of a “Good” Eco
Homes Standard.
C3263
PRECEPT PAYMENT DATES 2008-09
(DFICTP) (SCRUTINY - CORPORATE RESOURCES) -
Approval was sought for the precept payment
dates for 2008-09.
This was a matter for Executive decision.
RESOLVED -
(1) T H A
T payments due to the South Wales Police Authority be paid in
twelve equal instalments on the last working day of each month.
(2) T H A
T payments due to the Town and Community Councils be paid in three
equal instalments on the last working days of April, August and
December 2008.
Reasons for decisions
The Council is required to determine its
precept payment dates each year and involve the relevant
authorities. The dates determined optimise the Council’s cash
flow in line with the regulations.
C3264
COUNCIL TAX - UNOCCUPIED DWELLINGS (DFICTP) (SCRUTINY - CORPORATE
RESOURCES) -
Approval was sought for the policy to be
adopted for Council Tax on unoccupied dwellings for 2008-09.
A billing authority may decide to give a
discount of 50%, 25% or no discount at all, so that the tax payer
has to pay 50%, 75% or 100% of the normal charge.
The Welsh Regulations prescribe three
dwellings for which Welsh Local Authorities would have discretion
to consider the discounts allowable. The Council’s policy was
as follows:
·
Unoccupied furnished dwellings -
The regulations prescribe two classes of
unoccupied and furnished dwellings for which Welsh Local
Authorities would have discretion to consider the discounts
allowable -
(a)
Class A relating to dwellings with a restriction on occupancy by
law which prohibits their use for a period of at least 28
consecutive days in any 12 month period.
(b)
Class B related to dwellings which had no such restrictions on
occupancy.
·
Unoccupied unfurnished dwellings -
The regulations prescribe a third class and
allow authorities to reduce or discontinue the 50% discount on
dwellings which are unoccupied and substantially unfurnished and
have been for more than six months.
(c)
Class C related to long term unoccupied and substantially
unfurnished dwellings.
·
Current policy -
Allow 50% discount on unoccupied, furnished
dwellings (Classes A, B and C).
This was a matter for Executive decision.
RESOLVED - T H A T 50% discount be allowed in
2008/09 in respect of class A, B and C dwellings.
Reason for decision
The Council is required to determine its
policy on discount on unoccupied dwellings each year.
C3265
TENANCY AGREEMENTS AT BARRY
COMMUNITY ENTERPRISE CENTRE (DLD) (SCRUTINY - LIFELONG LEARNING)
-
Cabinet’s approval was sought for a review of
the existing tenancy agreements at the Barry Community Enterprise
Centre, Skomer Road, Barry.
The Centre had operated since 1994, providing
support and accommodation to enable community enterprises to become
established. Tenancy agreements had been negotiated with the
occupier of each accommodation unit, initially for a one year
period, followed by a period of three years. The Council’s
Legal, Public Protection and Housing Services, in consultation with
the Director of Finance, ICT and Property was always involved in
the review and renewal of each of the tenancy agreements by
providing necessary and appropriate support, advice and
guidance.
Many of the agreements were reaching the end
of their three year period and Cabinet approval was therefore
required for the Director of Legal, Public Protection and Housing
Services and the Director of Finance, ICT and Property to become
further involved and to progress to a negotiated outcome.
This was a matter for Executive decision.
RESOLVED -
(1) T H A
T the Director of Legal, Public Protection and Housing Services in
consultation with the Directors of Learning and Development and
Finance, ICT and Property be authorised to draft, complete and
execute the necessary tenancy agreements at the Barry Community
Enterprise Centre.
(2) T H A
T the Director of Learning and Development in consultation with the
Leader and Cabinet Member for Education and Lifelong Learning be
granted delegated powers to agree future tenancy agreements for
Barry Community Enterprise Centre upon such terms and conditions as
the said Director deems appropriate.
Reasons for decisions
(1&2) To make best use of the
Council’s assets and to safeguard the Council’s position.
C3266
BUSINESS PROCESS RE-ENGINEERING OF
BUILDING MAINTENANCE SERVICES (DEER & DLD) (SCRUTINY - ECONOMY
AND ENVIRONMENT) -
Cabinet endorsement was sought to undertake
and implement the business process re-engineering of the Building
Maintenance Service in line with the recommendation contained in
the previous report submitted to Cabinet on
20th June, 2007 (Cabinet Minute No. C3076
refers). The report also identified and considered other
options for delivering a building maintenance service.
The options for the delivery of the Building
Maintenance Service included in-house and service externalisation
such as:
·
remodelled existing service in line with the Business Plan
·
existing direct services managed within client functions
·
implementation of a Partnering Arrangement
·
implementation of a Framework Arrangement
·
traditional tendered contract arrangements.
It was proposed that whilst re-engineering of
the existing service delivery was being implemented, further
exploration of the other service options should be simultaneously
progressed. The contingency was required should the
aspirations of the building maintenance Business Plan become
unviable. These options were currently being assessed as part
of the KPMG study who were considering the performance of the
in-house maintenance service, the impact of any changes to this
area in respect of the Council’s other front-line services and the
viability of alternative service options in respect of a building
maintenance service.
The proposed Business Process Re-engineering
would result in a radical change in the way building maintenance
services were supported, planned, organised and delivered. A
detailed scoping proposal was appended to the report at Appendix
1. The document provided a detailed brief upon the proposed
service delivery model and the change requirements that would need
to be addressed. The functions included in this process were:
·
job report and scheduling
·
job progression
·
job completion
·
performance measurement
·
mobile office technology.
The Building Maintenance Business Plan
identified a reduction in the current establishment levels in
respect of Managerial, Supervisory and Administration Support
Staff. A revised structure based on the business process
re-engineering proposals had been developed that matched resources
to the financial and service improvement targets within this
Plan. The structure proposal sought to ensure that front-line
resources were effectively managed and supported by utilising
management and support ratios based on industry standards and best
practice. Whilst further consultation would be required with
staff and Trade Unions the principles of the new structure
included:
·
number of service sections reduced from four to two based on new
functional units for responsive repairs and planned / capital
works
·
a flatter structure had been developed where the hierarchical tiers
had been reduced from three to two
·
the number of Managerial, Supervisory and Administrative posts
reduced from 31 to 20, a reduction of 35%
·
the duties and responsibilities for all posts within the new
structure would be updated and revised with a new Job Description
and Person Specification
·
the new structure was based on delegated responsibility and
localised management and control of the reactive repairs
function.
A schematic diagram of the structure proposals
was attached as Appendix 2 to the report.
The re-engineered Business Plan depended on
new roles and responsibilities being undertaken by the “Craft”
employees. To date such craft employees had been outside the
NJC commitment to review pay and grades through the GLPC Job
Evaluation programme. This had left the Council (along with
other authorities) at risk of equal pay challenge from other
employees who use non-evaluated craft jobs as a
“comparator”. However, the increased roles and
responsibilities in the business models meant that the new job
descriptions could be evaluated within the same GLPC programme of
factors being progressed across all other Council single status
employee groups.
The craft workforce within Building Services
had indicated their agreement, in principle, to revised job
descriptions and for these new roles to be job evaluated in line
with the GLPC Scheme, in order for new grades to be determined.
Staff affected by the organisation change
would be dealt with in accordance with Minute C304 “Avoiding
Redundancy”. The main elements therein being statutory
consultation, matching arrangements, notice periods running
concurrently with redeployment, salary protection and redundancy
pay where necessary.
The implementation of a mobile solution for
the reactive maintenance service would be required and this would
require efficient planning and project management. A specific
element in this process would be the requirement for Objects
Database Connectivity (ODBC). A connection would be required
from the on-site mobile units to ConSol Server at the back
office. This connection would be critical and would impact on
the existing firewall systems and have network implications.
It was essential that the appropriate IT resources were identified
for this specific element of the overall project. Any delays
in this area would have an overall impact in the implementation
deadlines identified.
An important element in the proposed system
would be the measurement of performance against the financial and
service targets of the Business Plan. Whilst the existing
performance framework would meet much of this requirement, for
example, repair service performance indicators, it would be
necessary to develop and implement new performance measurement
systems for accurately assessing whether increased productivity
levels had been met. To meet this aim, productivity reports
were currently being developed using existing systems. It was
also intended that an enhanced productivity reporting tool would be
developed as part of the system upgrade required for mobile
working.
In order to ensure that the new technology was
consistent with the Council’s overall IT strategy, it had been
suggested that the mobile working proposals be included as one of
the pilot schemes being considered by the Council’s Mobile Working
Group. This would provide additional support for this project
and ensure that Corporate IT strategies were adequately
considered.
There were a number of sustainability benefits
that could be achieved as part of a re-engineered reactive repairs
systems. Transport related benefits included a decrease in
overall engine emissions. This would be achieved partly by a
reduction in fleet vehicles utilised for the service and more
efficient work scheduling systems that would minimise the journeys
required. The intended repair appointment system would also
reduce the amount of abortive calls experienced thus reducing the
need for a second visit. The management of materials and
effective job specification of the evaluation systems should result
in a reduction of overall waste disposal and increases in recycled
material. The design of the mobile work system incorporated
the electronic transfer of data and therefore it would be
paperless. This would have a major environmental impact in
terms of waste and reduce the paper requirement. In addition,
all historical records could be electronic rather than hard
copy.
This was a matter for Executive decision.
RESOLVED -
(1) T H A
T the proposals for the Business Process Re-engineering of Building
Maintenance Services be endorsed.
(2) T H A
T the structure proposals identified be implemented on
1st April 2008, following consultation with Trade
Unions.
(3) T H A
T the proposals for the introduction of mobile technology within
the reactive repairs service be agreed.
(4) T H A
T alternative service delivery options be progressed should the
Building Maintenance Business Plan become unviable.
(5) T H A
T the scope of the existing Project Board for the implementation of
the Business Plan be broadened to include:
- approval of
the final structure arrangements for Building Maintenance
Services
- act as the
Project Board for the implementation of mobile working.
(6) T H A
T Cabinet receive regular reports on the progress of the Business
Process Re-engineering.
Reasons for decisions
(1) To
make Cabinet aware of the changes arising from a business
re-engineering process for Building Maintenance Services.
(2) To
enable the structure proposals for Building Maintenance to be
progressed and implemented.
(3) To
enable the implementation of mobile office technology to support
the service and financial efficiencies required.
(4) To
ensure that the Building Maintenance is a value for money
service.
(5) To
provide delegated powers to control and manage the progression of
the Building Maintenance Business Plan and Business Process
Re-engineering.
(6) To
keep Cabinet fully appraised on progress.