SCRUTINY COMMITTEE (COMMUNITY WELLBEING AND SAFETY)

 

 

MINUTES of a meeting held on 12th March, 2007.

 

Present:  Councillor Mrs. M.E.J. Birch (Chairman); Councillor K.R. Stockdale (Vice-Chairman); Councillors R.J. Bertin, Ms. R.M. Birch, Ms. L. Burnett, Mrs. J.E. Charles, P. Church, Mrs. V.M. Hartrey, H.J.W. James, G.C. Kemp, Mrs. A.J. Moore, Mrs. A.J. Preston, B.I. Shaw and J.W. Thomas.

 

Also present:

 

Councillors S.C. Egan, G.John, N. Moore and Mrs M.R.Wilkinson.

 

901            APOLOGIES FOR ABSENCE –

 

These were received from Councillors A.G. Powell and W.C. Vaughan.

 

 

902            MINUTES -

 

RECOMMENDED - T H A T the minutes of the meeting held on 12th February, 2007 be approved as a correct record.

 

 

903            DECLARATIONS OF INTEREST -

 

There were no declarations received.

 

 

904            REPORT OF A MEETING - HOUSING SUB-COMMITTEE: 15TH FEBRUARY, 2007 -

 

The following report of a meeting of the Housing Sub-Committee held on 15th February, 2007 was received:

 

Present:  Councillor K.R. Stockdale (Chairman); Councillors Mrs. M.E.J. Birch, Ms. R.M. Birch, R.J. Bertin, Mrs. J.E. Charles, P. Church, Mrs. A.J. Preston and J.W. Thomas.

 

Also present:  Councillors G. John and E. Hacker.

 

 

(a)            Apologies for absence -

 

No apologies were received.

 

 

(b)            Minutes -

 

RECOMMENDED - T H A T the minutes of the meeting held on 18th January, 2007 be approved as a correct record.

 

 

(c)            Declarations of Interest -

 

No declarations were received.

 

 

(d)            Penarth Central Renewal Area: Progress Report (DCS) -

 

John Hardy, Principal Housing Renewal and Grants Officer, indicated that the

Penarth Central Renewal Area (PCRA) was shown to meet the necessary criteria and conditions for declaration of a renewal area as set out in Section 90(1) of the Local Government and Housing Act 1989 and the Directions, Specifications and Determinations in Annex C1 of Welsh Office Circular 59/96.  Following the allocation of Supplementary Credit Approval from the Welsh Assembly Government, the PCRA was declared by Council resolution on 1st November, 2000.  The renewal area had a life of 10 years.

 

The aims of a renewal area were to:

 

·        improve housing

·        improve general amenities and the local environment

·        develop partnerships

·        increase community and market confidence

·        maximise external investment into the area

·        reverse the decline of an area.

 

The declaration of a renewal area signalled the recognition of a local community’s problems and the Council commitment to a long term programme of sustainable activity.  Group Repair Schemes were the main tool of renewal areas and involved the complete renovation of the external envelope of a group of houses and flats in one project.  Renewal areas also incorporated wider regeneration issues with community and environmental benefits that enhanced the appearance of an area. 

 

In recognition of the wider regeneration issues and following the appointment of a Renewal Area Officer, a new management structure was established to facilitate corporate leadership of the initiatives with the aim of “joined up” working by the Council and its many partners.  A Steering Group was used to prioritise schemes and determine an Action Plan for the area.  Schemes were proposed by the Area Renewal Groups with comments and active participation of the Old Penarth Community Forum (OPCF).  Housing, Environmental and Community Renewal Area Groups had been established to identify the needs of the local community and to develop and implement projects to meet them.  Community and environmental projects were presented to the Old Penarth Community Forum, at the local residents group for comments and to the Renewal Area Steering Group for prioritisation and allocation of funding.  The OPCF had been extremely effective in prioritising and allocating suitable funding for the projects and the Steering Group had fully endorsed their decisions.  The Forum had also raised funds to match-fund some of the schemes making the Council’s budget go further.  They had also been consulted in relation to the Penarth Heights development.

 

Since the start of the renewal area, a number of new businesses had opened and privately financed schemes had been carried out.  These included the Charlie Power Entertainment Agency in Glebe Street, a new hairdresser and beauty salon in Glebe Street, new build town houses in Coronation Terrace, the conversion of the Royal Hotel in Arcot Street into flats with coach houses to the rear, the redevelopment of Belle View Court into 6 apartments and new build of 2 houses in Salop Street.

 

The works in the renewal area were funded by annual bids to the Welsh Assembly Government and the Council’s capital programme.  Consultation had been integral to the entire renewal area process with the Environmental and Community Area Renewal Groups generating multiple projects and the Old Penarth Community Forum prioritising and allocating the funding for the projects.  The focus of action in the area would help to address health inequalities, social exclusion and other issues affecting the health and wellbeing of the residents in and around the Penarth Central Renewal Area.

 

Resources had been allocated for a neighbourhood renewal assessment to determine whether the area between Dock View Road and Holton Road from the Gladstone Road Bridge to Hill Street met the criteria to be declared a renewal area.  This study was being combined with a town centre living study, which would examine the shopping area of Holton Road to formulate a sustainable Strategy, Action Plan and Programme of Regeneration which would create a location where town centre living was an attractive option.  The study would also seek to identify options and a preferred mechanism to create a coherent critical mass of shops that was sustainable and which included converting surplus retail floor space to other sustainable and attractive uses where appropriate.

 

A report was likely to be completed by the end of 2007.  If another renewal area was to be declared it was expected that there would be an overlap with the Penarth Central Renewal Area.  As the Penarth project came to a conclusion it was hoped the new renewal area could commence. 

 

 

RECOMMENDED -

 

(1)       T H A T the progress to date be noted and the Principal Housing Renewal and Grants Officer be thanked for his informative and interesting presentation.

 

(2)       T H A T a site visit be arranged to view the improvements in the Penarth Central Renewal Area.

 

 

(e)            Private Sector Property Appreciation Loans (DCS) -

 

Capital allocation to private sector housing renewal had declined and as a consequence, the Council had prioritised its budgets and limited the availability of grant aid to Disabled Facilities Grants and properties in the Penarth Central Renewal Area.  The last renovation grant that was awarded outside these criteria was in July 2003.  Since this time the Council had no mechanism by which to assist vulnerable owners who were struggling to maintain their homes and across the Vale there were many properties falling into disrepair.

 

The Regulatory Reform (Housing Assistance) (England and Wales) Order 2002 enabled local authorities to offer various forms of assistance to their communities to assist housing renewal.  By utilising this legislation the Council could offer loan products to its clients.  To explore this opportunity further and develop a private loan scheme, the Council joined with other South Wales authorities to form the South Wales Loans Consortium.  Ms. Elen Probert, Environmental Health Officer for Cardiff Council, had been joint funded by the local authorities which formed the Consortium, Swansea, Cardiff, Caerphilly, Rhondda Cynon Taff and Torfaen, to consider a number of options to deliver a pilot loan scheme:

 

·        the administration of loans by the Council

·        one local authority providing the service with other local authorities tapping into this expertise

·        working with a third party to administer loans on behalf of the Council.

 

In view of the lack of financial expertise available within the local authorities in the Consortium, the third option had been the preferred choice and the Consortium had been in consultation with ART Home Ltd. 

 

ART Homes Ltd. was a not-for-profit special purpose organisation.  It had been established in 2000 by Aston Reinvestment Trust and was supported by Birmingham City Council.  It had since been taken over by Mercian Housing Association.  The primary purpose of the organisation was to offer financial assistance to low income homeowners who were not able to secure affordable loans on the high street to repair and maintain their property.  ART Homes Ltd. was the only special purpose organisation of this kind offering loan products and services across the UK.  It was currently working with 12 local authorities across the Midlands, Merseyside, Scotland and Wales.  To date the organisation had completed over £4.5 million of loans.  ART Homes Ltd. continue to research the market and develop products suitable for the clients and local authorities it served.  The main product ART Homes Ltd. offered was the Property Appreciation Loan (PAL). 

 

Working with ART Homes Ltd. had several advantages over the other options which included the following:

 

·        The offering of financial assistance was regulated by the Financial Standards Agency (the FSA).  ART Homes Ltd. had FSA approval.  This approval not only acted to protect the client’s financial well-being but also offered protections, and reduced the risks, to the Council’s reputation from mis-selling and maladministration.

·        The area of lending being considered was specialised.  ART Homes Ltd. had expertise in this area having developed products to specifically meet the needs of the client base.  Working in partnership with ART Homes Ltd. would enable the Council to utilise this expertise and again reduce the risks of mis-selling and maladministration.

·        ART Homes Ltd. worked with several local authorities and had been doing so for over 5 years.  This had enabled the organisation to gain experience working with local authorities, their process, procedures and rules.  This experience would enhance the partnership working relationship between the Council and ART Homes Ltd. to the benefit of the service provided to clients.

 

The PAL was basically a mortgage and would only be available to households on a low income who were not able to access funding from high street lenders.  The PAL enabled the client to borrow the free equity they held in their home.  The client’s property was valued and the amount they could borrow was calculated.  When the loan was offered to the client it was secured as a percentage of the property’s value as a registered charge.  The loan had no monthly repayments and relied upon the exchange of the property’s ownership for repayment.  The interest the loan gathered was not based on a standard interest rate, or APR, but was based upon the increase in value of the house.  The loan could only be used to finance work to repair and maintain the client’s property.  However, it could also support the Disabled Facilities Grant by financing the cost of works above the mandatory grant of £30k., client contributions and discretionary works.

 

The sustainable scheme would require Council funding from the Consortium.  Each member would need to give money to ART Homes Ltd. as a grant who in turn would ring fence that funding as a loan fund for that particular local authority.  When loans were recovered the money would be returned to the original loan fund for re-use in offering assistance to further clients in that local authority’s area.  It was through this recycling that the burden on a local authority’s capital resources would be reduced.  However, because this recycling relied upon property sale and house price rises, at present no estimation could be given about the timescales involved to model the impact of recycling.  A capital bid of £50,000 had been made through the Council’s bidding process to enable loans to be offered across the Vale. 

 

In addition to capital funding the local scheme would require revenue funding.  ARTS Homes Ltd. would offer their services in a pilot for a fixed cost.  This cost would include the cost of development, set up fees and the administration of a set number of loan referrals.  The number of loan referrals would be calculated from the grant given to ART Homes Ltd. and the estimated average cost of a loan. 

 

In addition to ART Homes Ltd. contract there would be additional revenue costs to both the Council and the client.  For the clients ART Homes Ltd. charge for the property’s valuation and solicitors fees.  These fees would be approximately £400/£500 per application.  It was the local authority’s discretion as to whether the fees were added to the loan or the local authority paid them as a grant.  In the Vale it was likely that it would be recommended that the fees be included in the loan. 

 

The Welsh Assembly Government were seeking to contribute 25% of the resources the Council would be committing to the two year pilot scheme.  A survey by one of the members of the Consortium found that 30.3% of owner occupiers would be prepared to release equity from their home under certain circumstances and 11% of owner occupiers stated that they would be prepared to use equity release under all circumstances.  Results showed households living in older dwellings were more willing to use equity to fund repairs.  Loan parents or households with children were more willing to use equity schemes whilst pensioners were less willing. 

 

RECOMMENDED -

 

(1)       T H A T the Scrutiny Committee (Community Wellbeing and Safety) be requested to recommend to Cabinet that the concept of Private Sector Property Appreciation Loans be supported and capital funding be considered by the Budget Working Group.

 

(2)       T H A T Ms. Elen Probert be thanked for her attendance at the meeting to update Members on the Property Appreciation Loans pilot project.

 

Reason for recommendation

 

(1) In order to pilot the Property Appreciation Loan to the most vulnerable homeowners throughout the Vale of Glamorgan.

 

___________________

 

Having considered the report the Scrutiny Committee (Community Wellbeing and Safety)

 

RECOMMENDED -

 

(1)       T H A T the report be accepted.

 

(2)       T H A T in respect of Minute (e) recommendation (1) - Private Sector Property Appreciation Loans -  Cabinet be recommended to support the concept of Private Sector Property Appreciation Loans and Capital Funding be considered by the Budget Working Group.

 

 

905            REVENUE AND CAPITAL MONITORING FOR THE PERIOD 1ST APRIL, 2006 TO 31ST JANUARY, 2007 -

 

The report before Committee advised that the current forecast for services within the Committee’s remit was for a surplus of £150,000 on the Housing Revenue Account budget and a deficit £4,634,000 on General Fund Services.  It was also noted that there was an unresolved arbitration case with a Care Home provider within the Vale, the decision of which was expected soon. The Interim Manager for Social Services advised that the Department was currently in negotiations with the provider to reach an “out of court”  settlement as suggested by the arbitration hearing. He agreed to keep Members apprised of the situation on a regular basis.

 

In respect of the Housing Revenue Account, the report noted that the account was anticipated to outturn with a surplus of £157,000 which was £150,000 more than anticipated.  The surplus was largely due to staff vacancies and additional rental income as a result of the Right to Buy sales being less than anticipated.  Members raised concerns in respect of the number of staff vacancies and were advised that the freeze on posts had been lifted. In respect of Private Sector Housing, the current estimate was to underspend by £200,000 at the year end which was also mainly due to staff vacancies. 

 

The Children’s Services budget was showing a projected deficit of £1,481,000 which was mainly attributed to the current projected cost of children’s external placements (£1.251m.) and Court expenses (£0.166m.).  The probable outturn for Community Care and Health showed a deficit of £2,558,000 which was reported as mainly due to an over commitment on the provision of community care.  The projected deficit did not however take account of the costs that could be incurred as a result of the arbitration case with the care home provider.

 

The Interim Manager for Social Services advised that the Department was currently in the process of reassessing services, and their value for money.  Further work was also being undertaken on the following:

 

§                to consider reducing dependence on independent fostering agencies

§                to reassess all Out of County Placements to ensure that they meet the clients’ needs;

§                to look at all other Children’s Placements and ensure that they meet the needs of the child;

 

The Interim Manager also advised Committee that he wished to discuss in detail with Members the role of the Council as a parent and he would report to a future meeting on this matter.

 

In undertaking the change process, the Cabinet Member for Social and Care Services was asked whether he was confident that the figure of £2m.that had been quoted could be achieved   He responded by advising that the next 2 - 3 years would be a difficult time for the Council however he was confident that £2m. could be achieved and that closer working arrangements with outside organisations including the Voluntary Sector and the Health Service could facilitate this.

 

 

The report noted that the Catering budget was also showing a projected deficit of £130,000 due to losses incurred by the Trading Account as a result of a decrease in the number of meals being provided and increased pressures in meeting Assembly requirements on nutritional standards. 

 

Appendix 2 to the report detailed the financial progress on the Capital Programme as at 31st January, 2007. 

 

The Committee was advised that for Housing Services a recent report had been sent to the Welsh Assembly Government detailing the use of the available 2006/07 funding of £2.7m.  Cabinet had been requested to approve the inclusion of the balance of £0.3m. in the Capital Programme in order that further major improvement works could be completed in the current financial year.  At the 14th February 2007 meeting of Council, approval had been granted for a virement of £78,000 to fund Disabled Facilities grants within the Penarth Renewal Area.  A further £8,000 had also been included in the Capital Programme for Building Safer Communities 2006/07.  The funding had been secured from the Home Office to install a security gate at Barry Island car park entrance in order to reduce crime and disorder.  The Capital Programme had also been amended to reflect the grant of £169,323 from the Welsh Assembly in respect of Flying Start which was a WAG initiative to improve the life chances of children by targeting services at 0-4 year olds living in the most deprived areas. 

 

Appendix 3 to the report provided non-financial information on capital schemes.  The report further highlighted that the overspend of £4.634m. would have to be met from the General Fund balance.  However, the General Fund balance at 31st March, 2007, was predicted to stand at about £4m. and as a result a substantial amount of the overspend would have to be found by un-earmarking specific reserves as would any cost resulting from the arbitration report.  Members queried the funds that would be un-earmarked to deal with the overspend and were advised that at the year end, the Council would be able to consider its financial position and make the necessary recommendations to Cabinet as to which reserves could be un-earmarked. 

 

The significant costs in relation to Harbour View were of great concern to Members but they were advised that an application had recently been made for planning permission on the site. During the discussion Members also  suggested that an Air Quality Assessment should be completed on the site and on all new future high density developments.

 

 

RECOMMENDED -

 

(1)       T H A T the Revenue and Capital Monitoring report for the period 1st April 2006 to 31st January 2007 be noted.

 

(2)       T H A T the Scrutiny Committee (Corporate Resources) be requested to recommend that an Air Quality Assessment on the Penarth Heights development site be undertaken and that studies also be made when new developments are proposed within the Vale of Glamorgan.

 

Reasons for Recommendations

 

(1)   To apprise Members.

 

(2)   To ensure Health matters are addressed.  

 

 

906     THIRD QUARTER PERFORMANCE MONITORING REPORTS -

 

The Third Quarter Performance Monitoring information was presented to the Committee.  The reports contained details of PI performance whether achieved or not.

 

Children and Family Services and Community Care and Health

 

The Interim Manger for Social Services commented that in his opinion a number of the Performance Indicators did not provide Members with the most useful information with which to scrutinise the service.  Descriptions for some PI’s would also be useful in order to understand the PI and he suggested that the reports be amended to provide Members with more meaningful information.

 

The Operational Manager – Corporate Policy and Communications advised that a new software package was being developed throughout Wales in the form of a ‘traffic light system’ which would be more user friendly, suitable and quicker for Members. The system would also be available on the website and training would be provided.  It was envisaged that the system would be “up and running”  by September 2007.

 

Members raised concern as to the assumption under some of the Performance Indicators that the Council was not adhering to its statutory obligations. 

 

RECOMMENDED -

 

(1)       T H A T the changes to the reporting format for Performance Management Information be welcomed.

 

(2)       T H A T the reports be noted.

 

Reasons for Recommendations

 

(1&2)    To apprise Members.

 

 

Strategy Performance Management and Commissioning

 

The Head of Service presented the report and advised that under sub ref 4 the Local Commissioning group had been suspended by joint agreement.

 

RECOMMENDED  -

 

T H AT  the performance monitoring report be noted.

 

Reason for Recommendation

 

(1)   To apprise Members.

 

 

907     EXIT INTERVIEWS -

 

The Committee had previously requested to receive an annual update on Exit Interviews which had been undertaken within the Community Services Directorate.

 

The report outlined that the Council had implemented an Exit Interview System in September 2002 which enabled leavers / transferees to comment on their reasons for leaving their current employment.  Since August 2004, the process had been undertaken as detailed below:

 

§                Exit Questionnaires - a questionnaire was sent by Human Resources and Equalities to all leavers / transferees for completion.  The system enabled easy analysis and feedback from the written questions;

 

§                Exit Interviews - an employee may request an exit interview to complete the questionnaire with a Line Manager or a Personnel Officer.

 

It was noted that within the Directorate of Community Services, all leavers / transferees were encouraged to complete an Exit Interview.  The findings of both the questionnaire and interview were fed back to individual managers in order that issues could be addressed within a particular team.  The findings were also collated to determine if there were any issues which needed to be addressed across the whole Directorate. 

 

During the period 1st January 2005 to December 2005, there had been 188 leavers within Community Services, of which 99 were voluntary resignations, as compared to 87 voluntary resignations  the previous year.  The remainder it was reported had left the service for the following reasons:

 

§                Ill health

§                Voluntary early retirement

§                Retirement

§                Voluntary redundancy

§                End of temporary contracts

§                Transfer to other employers.

 

The report also highlighted that in some instances there were “hard to fill” posts which were due to national shortages and local issues.  The report summarised that the main reasons for staff leaving their jobs were detailed as below:

 

§                Personal / family / social reasons

§                Salary improvement

§                Career development

§                Better working conditions.

 

Members welcomed the report and requested that consideration be given to identifying ways in which the numbers of those participating in Exit Interviews could be increased.  One suggestion was to offer support to an employee, for someone to accompany them to an interview and that awareness be raised of exit interviews and their importance to the service.  Members also wished to receive more detailed information in respect of the interviews and were advised that this would be forwarded to them in due course.

 

RECOMMENDED - T H A T the Committee welcomed the report and that the findings be noted.

 

Reason for Recommendation

 

(1)  To apprise Members.

 

 

908            HOUSING AND COMMUNITY SAFETY QUARTERLY PERFORMANCE MONITORING -

 

The Third Quarter Performance Monitoring report was presented by the Head of Service and detailed the actions, reasons for slippage and the corrective actions required, together with a summary of PI performance.

 

Committee raised concern in respect  the number of people who were living with relatives or sleeping on friends’ floors and as such were not classed as homeless as a result.  The Head of Service advised that the department would be looking into this area aswell as considering new initiatives for example leasing properties to assist with the homelessness issue. Members were also pleased to note that to date no families from the Vale had had to be placed out of county in bed and breakfast accommodation.

 

It was also noted that a policy review of Homes 4 U would shortly be undertaken which would initially be reported to the Housing Sub - committee and then to the Scrutiny Committee. 

 

In respect of affordable housing Members proposed that officers pursue the possibility with developers of increasing the percentage from 20% to an appropriate figure when future developments are proposed.   

 

The Head of Service also advised that the Work of the Councils Homeless Prevention Team had been commended by Excellence Wales at their second awards ceremony on 9th March 2007. The Team had been commended under the category “ Our Homes – Homelessness Services and Related Support “ and had been awarded a hand crafted sculpture.    

 

RECOMMENDED -

 

(1)   T H A T   a letter be forwarded to the members of the Homeless Prevention Team offering the Committees congratulations on their award from Excellence Wales.

 

(2)   T H A T   the Planning Committee be requested to recommend that officers pursue with developers increasing the affordable housing percentage on future site developments.

 

(3)   T H A T  the Performance monitoring report be noted.

 

Reasons for Recommendations

 

(1)  To recognise the efforts of staff.

 

(2)  To pursue an increase in the percentage of affordable housing. 

 

(3)  To apprise Members.

 

 

909            IMPROVEMENT REVIEWS 2007/08 (CX) -

 

The purpose of the report was to seek endorsement from the Scrutiny Committee to suspend Scrutiny Reviews undertaken by the Improvement and Development Team from the Forward Work Programme in order to support the actions for which the team members had a role within the Social Services Change Plan.  All Scrutiny Committees would be receiving the report during the month of March.

 

As a result of the impact of the significant overspend on Social Care Services, it had affected all other service areas and there was therefore an urgent need to undertake the work outlined in the Social Services Change Plan.  The Forward Work programme for each Scrutiny Committee would normally be agreed during April of each year and would include a number of reviews covering their respective areas.  However, with the impact of the Social Services Change Plan on the Improvement Development Team, the reviews had been reduced.  It was noted that the Change Plan would be reported to the Scrutiny Committee (Community Wellbeing and Safety) and also the Scrutiny Committee (Corporate Resources). 

Members noted the contents of the report but relayed their concerns at the reduced support for the role of Scrutiny over the forthcoming 12 months.  However they accepted that the Social Services change plan required extensive assistance but considered that it should not be at the expense of Scrutiny Reviews. It was noted that the Scrutiny Committee Economy and Environment had itself established a number of Task and Finish Groups where significant Member involvement was evidenced and Committee considered that this was a proactive way forward.

 

RECOMMENDED –

 

T H A T the Committee recognises the need for the Improvement and Development Team to be involved in the Social Services Change Plan and that the Committees work programme, to be confirmed at the next meeting, be considered with regard to the report.       

 

Reason for recommendation

 

To ensure that the Social Services Change Plan is supported and the Scrutiny committees work programme considered.