SCRUTINY COMMITTEE (COMMUNITY WELLBEING AND SAFETY)

 

MINUTES of a meeting held on 22nd October, 2007.

 

Present:  Councillor Mrs. M.E.J. Birch (Chairman); Councillor K.R. Stockdale (Vice-Chairman); Councillors Mrs. S.M. Bagstaff, R.J. Bertin, Ms. L. Burnett, P. Church, J. Clifford, H.J.W. James, G.C. Kemp, Mrs. A.J. Moore, A.G. Powell, Mrs. A.J. Preston and J.W. Thomas.

 

Also present: Councillor Mrs. M.R. Wilkinson.

 

 

473     APOLOGIES FOR ABSENCE-

 

These were received from Councillors Ms. R.M. Birch, B.I. Shaw, W.C. Vaughan (Vale of Glamorgan Council); Mr Phillips (Vale Housing Federation) and Mrs. Gannon (Older People’s Forum).

 

 

474     MINUTES -

 

RECOMMENDED - T H A T the minutes of the meeting held on 1st October, 2007 be approved as a correct record.

 

 

475     DECLARATIONS OF INTEREST -

 

No declarations were received.

 

 

476     HOUSING SUB-COMMITTEE: 20TH SEPTEMBER 2007 -

 

The following report was received from the Housing Sub-Committee.

 

Present:  Councillor K.R. Stockdale (Chairman); Councillors M.E.J. Birch, Ms. R.M. Birch, P. Church, J. Clifford, Mrs. A.J. Preston and J.W. Thomas.

 

Also present: Councillors R.F. Curtis, G. John and Mrs. M. Wilkinson.

 

 

(a)       Apologies for absence -

 

These were received from Councillors Mrs. S.M. Bagstaff and R. Bertin.

 

 

(b)       Minutes -

 

RECOMMENDED - T H A T the minutes of the meeting held on 19th April, 2007 be approved as a correct record.

 

 

(c)        Declarations of Interest -

 

No declarations were received.

 

 

(d)       Welcome -

 

The Chairman welcomed Anthony Jaques, the newly appointed Interim Head of Housing to his first meeting.

 

 

(e)       Report of the Housing Investment Project Team (DLPPHS) -

 

The Council had commissioned Tribal HCH to undertake a review of the Council Housing Investment options in order to meet the Welsh Housing Quality Standards by 2012.  The review had highlighted that the Council could retain its housing stock rather than follow a stock transfer option.  Cabinet on 8th November, 2006 had resolved that a stock retention strategy to enable the Council to meet the Welsh Housing Quality Standards by 2012 be supported but that that resolution be dependant upon the Council agreeing to a number of key issues and actions identified through their recommendations.  The recommendations had subsequently been prioritised into Implementation Plans. 

 

The Housing Revenue Account (HRA) Business Plan was presented to Cabinet for approval in April 2007 (Minute No. C2998).  The HRA Business Plan included a Base Model which projected the financial position over 30 years based on the existing service and decisions that had already been incorporated e.g. reallocation of costs to General Fund for grounds maintenance, waste and housing strategy totalling approximately £200k.;  use of Penarth Heights Capital Receipt; and repairs and maintenance costs to rise in line with the Retail Price index.  The Base Model was consequently adjusted to take account of the effect of a series of actions as outlined in the following resolution:

 

C2998 - RESOLVED -

 

(1)       T H A T a Housing Stock Retention Strategy to enable the Council to meet the WHQS by 2012 be continued to be supported and that the supporting Housing Revenue Account Business Plan be adopted.

 

(2)       T H A T the Financial Strategy as outlined and exemplified in the adjusted Base Model included in the HRA Business Plan be agreed and the following actions be approved:

 

            Action 1          Review Service Charges for implementation for 2008/09

 

            Action 2          Reduce supervision and management costs in steps to reflect the reduction in the housing stock due to Right -to-Buy sales.

 

            Action 3          Reduce by £200,000 the recharge to HRA from Building Maintenance Client from 2008/09 onwards.

 

            Action 4          Housing Service to make Efficiency Savings of 1% per annum for 15 years on supervision and management costs.

 

            Action 5          Identify potential HRA Land Asset sales totalling at least £3 million by 2008/09 and bring a further report for Cabinet to consider.

 

            Action 6          Approve in principle, Prudential Borrowing of £34.780 million should Stock Retention remain viable from 2009/10.

 

The updated Implementation Plan, indicated that the Tenancy Engagement Co-ordinator and Tenancy Engagement Assistant posts had now been filled by James Penfold and Heather Downey respectively.  A majority of the high priority plans included tenant engagement work and some of this work had commenced which would include consultation on the use of fixed space heating in living areas.  The remaining work could be planned and worked into the Implementation Plan timetable.  In order to ensure that the Implementation Plans were monitored and work loads allocated and programmed effectively, additional project management assistance was being agreed with the Director of Economic and Environmental Regeneration.  Their assistance would also ensure project briefs were clarified and clearly allocated to project managers with sufficient resources to carry out the tasks. 

 

The Housing Revenue Account Business Plan was submitted to the Welsh Assembly Government in March 2007.  A meeting was currently being arranged with the Welsh Assembly Government to discuss feedback on the Plan.  The Welsh Assembly Government had been advised that the Plan would be reviewed once the findings of the latest house condition survey was obtained.  The draft results from the survey were due at the end of September 2007.  In addition, the local housing market analysis findings were also due to be reported in September and would help to shape the vision statements of the Business Plan and local housing strategy.  The short and long term cyclical repair costs were crucial to the viability of stock retention as specified in the Business Plan. 

 

The Business Plan also included details of the Council’s two year Interim Investment Programme.  This Programme was mainly funded by Welsh Assembly Government Major Repairs Allowance and the Programme would be monitored closely to ensure full spend of this year’s MRA allocation and the previous year’s underspend.  The Interim Investment Programme mainly informed the Council’s Capital Programme but would also include details of the Building Services Reactive Repairs Service and planned maintenance programme.  Inclusion of this information would enable all public sector investment to be closely monitored and enable the identification of all work being undertaken towards achieving the Welsh Housing Quality Standard. 

 

The Cabinet of the Council had sought to ensure that Public Sector Housing was given sufficient resources to maximise the opportunity of retaining the Council’s housing stock.  Housing Services had been separated from Social Services and a new Head of Housing Services post established with the responsibility solely of public sector housing.  Pending the post being re-advertised, an Interim Head of Housing Services, Mr. Anthony Jaques, had been appointed and was due to start on 24th September, 2007. 

 

It was proposed that future meetings of the Housing Investment Project Team would be held on a monthly basis and reports to the Project Board and Housing Sub-Committee would be made at least on a quarterly basis.  Councillor Wilkinson welcomed the progress to date on housing investment and referred to Carmarthen Council and indicated that it could be quite useful to visit them to discuss their HRA Business Plan, which had now been accepted by the Welsh Assembly Government.  Other Members and officers added their support to the suggestion and thought that information could be very useful to inform the Council’s further bid to the Welsh Assembly Government.

 

RECOMMENDED -

 

(1)       T H A T the Housing Investment progress report be noted.

 

(2)       T H A T Democratic Services officers contact Carmarthen Council to arrange a suitable date for a visit by Members and Officers and number of places be confirmed following receipt of expressions of interest.

 

(Councillors R.F. Curtis and Mrs. M. Wilkinson were given permission to speak during consideration of the above item.)

 

 

(f)                 Environmental Health Housing Enforcement: Housing Act 2004 [presentation by Maggie Verrinder, Principal Environmental Health Officer (Housing)] -

 

The presentation by Maggie Verrinder focused on the changes to legislation in June 2006 and the implications for the work undertaken by the section.  The team comprised five officers who were now well established and experienced.  They were there to:

 

·                    investigate,

·                    advise,

·                    educate and

·                    enforce.

 

Within these main areas enquiries could relate to disrepair and fitness for properties, housing health and safety rating system, houses in multiple occupation and matters such as accumulation of rubbish within curtillage of dwelling, overgrown gardens, filthy and verminous premises.  On a reactive basis the service had dealt with 859 separate issues.  Education also played a very important part in the work of the section.

 

The Housing Act 1985 legislation had concentrated on the unfitness of a dwelling but the Housing Act 2004 introduced 29 categories of hazard.  Staff had to be re-trained as the new procedures had a very technical risk base system.  It appeared to concentrate more towards the avoidance of accidents that could result in people being admitted to hospital. 

 

Maggie Verrinder indicated that there was a very pro-active programme to deal with high risk HMO’s.  Some very good relationships existed between the Council and landlords fostered through a Landlord Forum which met twice a year.  There was also a range of information leaflets that were distributed to landlords.  Enforcement was very much a last resort option however there could be problems with absentee landlords who lived abroad and were difficult to contact.  Fees should be based on a self-financing arrangement calculated to be £630 for a five-year licence.  It had been agreed by Cabinet to offer a 10% discount if a landlord belonged to a professional organisation. 

 

RECOMMENDED - T H A T Maggie Verrinder be thanked for her very informative and interesting presentation.

 

 

(g)       Energy Efficiency in Housing (Presentation by David Powell, Energy Manager) -

 

David Powell gave an overview of the steps that could be taken to improve energy efficiency in homes.  These included:

 

·                    loft insulation

·                    cavity wall insulation

·                    draft elimination

·                    effective space heating

·                    temperature controlled radiators

·                    low thermostat setting for hot water

·                    condensing central heating boiler.

 

Various grants were available to help people introduce energy efficiency measures into their homes.  Some grants however, could only be accessed for homes where some efficiency measures already existed.

 

Education formed a major part of any energy efficiency initiative.  “Switching off” electrical items created significant energy savings compared to leaving items in a “standby” mode.

 

The legislative background included:

 

·                    building regulations

·                    Home Energy Conservation Act

·                    Warm Homes and Energy Conservation Act 2000

-          target to eliminate fuel poverty in vulnerable homes by 2010 and in social housing by 2012; and

-          in all interested groups by March 2018.

 

The Welsh Housing Quality Standard sought to introduce safe and secure, adequately heated, fuel efficient and well insulated homes by 2012.  This came from the National Housing Strategy for Wales 2001.  Energy performance certificates would need to be provided as part of Home Information Packs to be prepared every time a home was sold. 

 

There had been a reduction in carbon emissions of 23,000 tonnes per year in the housing stock in the Vale of Glamorgan.  This had been achieved through:

 

·                    HEES (Home Energy Efficiency Schemes)

·                    Health Through Warmth (accessing HEES)

·                    Utility Schemes

-          SOP (Standards of Performance)

-          EEC (Energy Efficiency Commitment)

-          CERT (Carbon Emission Reduction Targets).

 

The number of people undertaking various measures between April 2005 to March 2006 included:

 

·                    cavity wall insulation - 1,520

·                    loft insulation - 584

·                    double glazing - 2,132

·                    low energy light bulbs - 5420

·                    home energy reports - 14,559

·                    new condensing boilers - 255.

 

A number of other measures installed to date through Health Through Warmth included

 

·                    cavity wall insulation

·                    loft insulation

·                    draft-proofing

·                    gas central heating

·                    central heating repair

·                    electric central heating

·                    oil heating system

·                    gas supply

·                    security measures

·                    hot water jackets

·                    smoke alarms.

 

An issue for the future was that climate change was not going to go away.  Time was of the essence and measures would have to be a combination of renewable and insulation.  Housing accounted for 25% of all carbon emissions so it was essential that there was an overall reduction in this sector.

 

Members made reference to the Penarth Heights housing development as possibly the most major housing initiative that the Council was going to be involved with in the foreseeable future.  Concerns were raised that initial indications were that certain eco standards would not be met by the developer.  Other Councils had achieved a zero carbon impact on their new developments and it was thought that this should be the aim for this Council in this particular development. 

 

RECOMMENDED -

 

(1)       T H A T the Scrutiny Committee (Community Wellbeing and Safety) be requested to recommend to the Cabinet that an ‘Excellent’ (zero carbon) Eco Homes Standard be required for the Penarth Heights Development and any other new housing developments.

 

(2)       T H A T David Powell be thanked for his very informative and interesting presentation.

 

_________________

 

 

Having considered the above report of the Housing Sub-Committee, the Scrutiny Committee

 

RECOMMENDED -

 

(1)       T H A T the report be noted.

 

(2)       T H A T the Scrutiny Committee Members be informed as soon as a date had been arranged for the visit to Carmarthen Council in respect of the HRA Business Plan.

 

(3)       T H A T the Housing Sub-Committee recommendation that an “Excellent (zero carbon) Eco Home Standard” be required for the Penarth Heights Development and any other new housing developments, be referred to Cabinet.

 

Reasons for recommendations

 

(1&2)  To apprise Members.

 

(3)       In order that Standards are enforced / maintained on future site developments. 

 

 

477     REVENUE AND CAPITAL MONITORING FOR THE PERIOD 1ST APRIL, 2007 TO 30TH SEPTEMBER 2007 (IDSS & DLPPHS) -

 

The report highlighted that the Housing Revenue Account was anticipated to outturn at £635,000 which would mean a surplus of £250,000 which was attributed largely to staff vacancies and a lower number of Right to Buy sales than had previously been anticipated.  The Private Sector service was reported to outturn on target with the current favourable variance of £65,000 being mainly attributed to staff vacancies.  In respect of Social Services the budget was expected to outturn with a deficit of £3,056,000.  Savings of £2,000,000 had been needed to achieve a balanced budget and as such monitoring of the budget would be regularly reported in order that the effectiveness of proposals could be assessed.  At its meeting on 3rd October, 2007 the Cabinet had requested to a future meeting that a full and comprehensive report be presented in relation to Social Services, specifically Community Care and Health.  The same report would also be presented to the Scrutiny Committee (Community Wellbeing and Safety).  Appendix 2 to the Revenue and Capital Monitoring report detailed the financial progress on the Capital Programme and Appendix 3 provided non-financial information on Capital Schemes.  Members queried the appointment of a Head of Housing and were advised that an Interim Head of Housing had recently been confirmed, namely Mr. T. Jaques.  Members also raised concern in respect of monies payable to voluntary organisations for example Citizens Advice Bureau and requested that any issues affecting any voluntary organisations be reported to the Scrutiny Committee as soon as possible in order that Members can be kept abreast of situations in view of queries that they receive in their capacity as Councillors.  Members were also advised that in relation to the Southways Project, it was back on target to commence in November with completion early 2008.  

 

RECOMMENDED - T H A T the Revenue and Capital Monitoring report be noted and the report requested by Cabinet be also presented to the Scrutiny Committee as soon as available.

 

Reason for recommendation

 

To apprise Members of the 2007/08 Revenue and Capital Monitoring budget and ensure monitoring is continued.

 

 

478     PROGRESS REPORT ON THE SOCIAL SERVICES CHANGE PLAN 2007-10 (IDSS) -

 

The purpose of the report was to inform Members of the Scrutiny Committee about the Social Service Department’s progress with the Change Plan.  The Change Plan was a long term plan and actions were scheduled for completion from June 2007 - December 2009.  The Change Plan was being monitored on a weekly basis by the Change Team and the Change Co-ordination Group which included key partners and the Wales Audit Office had met to monitor its progress.  Progress on the Plan would also be made public and placed on the Council’s website.  Progress on each action in the Plan was identified on the  appendix to the report.  The progress being made was highlighted by the use of “smiley faces” and Members were advised that there were only a small number of unhappy faces in the progress column.  The Operational Manager for Corporate Policy and Communications explained that new governance arrangements within the Social Services Department were in place and the management of the service had improved.

 

The Manager further pointed out that there was consistency across the Directorate itself and that managers were working together and accepting of the challenges.  Members were advised that the main causes of concern for the Adult Services Section were in relation to the Learning Disability service and the interim care home fee arrangements.  During discussion of this report the following question and answer session ensued.

 

Reference

Answer

SP4 - reduce the numbers of unallocated cases in adult services by 50%: In respect of the figures quoted, Members requested a further report on the categories involved and a report on matters in relation to corporate parenting.  At this stage Members also queried the process for capturing data and whether it was adequate to meet the needs required. 

Further reports would be presented to the Committee by the Interim Director in due course.

 

The Interim Director also advised that the information being captured was fit for purpose and good use would be made of the predictions.

SP24 - Undertake a pilot in the use of mobile technology and remote working in the Fostering Team:  

The reference to mobile technology referred to laptops and a system which would allow the Fostering Team to complete assessments with the applicant which could immediately  be  signed by the applicant and  downloaded on to the computer system in the office on their return.  One of the main advantages of this system would be staff time.  The system was due to be piloted shortly.

SP25 - Ensure carers’ assessments are offered in a consistent and systematic manner.

Members requested that information in respect of the number of carers’ assessments required be circulated as soon as possible to all Members of the Committee.

SQ2 - Review all out-of-county / agency placements and identify strategies to bring children back in county where this is safe and appropriate. 

Members were pleased to note the progress that had been made in respect of this action and requested a further report detailing the numbers  categories and reasons why the children had returned to the Vale of Glamorgan.

SQ6 & SQ7 - Review working arrangements for the NHS Trusts and LHB and Review all existing care packages beginning with outstanding reviews.

Committee was advised that in general the working relationship between the local authority and the NHS was better than it had been for some time.  It was apparent that the management capacity issues within the Adult Services section would need to be considered as a matter of urgency and Mark Wheeler, the Interim Director, advised that he would be looking into this matter as soon as possible.

SQ7 - Review all existing care packages beginning with outstanding reviews.

Due to the difficulties that had been experienced with care packages, Members recommended that under the remit of invest to save, Cabinet  be recommended to ensure that extra staff are considered  in order to ensure that care packages meet the eligibility criteria and the service is appropriate to meet client needs.

SQ8 - Review all Day Services: What were the plans for Hen Goleg?

The Department would be addressing the issue in order to identify a way forward. Members therefore requested a further report in due course.

SQ13 - Develop internal partnering arrangements with RSLs and work with external providers.

Members requested a further report and that it be presented to the Housing Sub-Committee in due course.

 

RECOMMENDED -

 

(1)       T H A T the progress on the Social Services Change Plan be noted.

 

(2)       T H A T the reports as requested in respect of references

 

SP4 - Reduce the numbers of unallocated cases in adult services by 50%;

SP25 -  Ensure carers’ assessments are offered in a consistent and systematic manner;

SQ2 - Review all out-of-county / agency placements and identify strategies to bring children back in county where this is safe and appropriate ;

SQ8 - Review all Day Services;

and

SQ13 Develop internal partnering arrangements with RSLs, and work with external providers;

 

and as detailed in the columns above be presented to the Scrutiny Committee and or Housing Sub-Committee in due course.

 

(3)       T H A T in respect of SQ7 - “Review all existing care packages beginning with outstanding reviews” Cabinet be recommended to ensure as a matter of urgency that additional staff be appointed or reallocated to ensure that the care packages meet the eligibility criteria and that the service is appropriate to meet client needs.

 

Reasons for recommendations

 

(1&2)  To monitor improvements required in Social Services following the Joint Review on the performance and quality of services.

 

(3)       To ensure that care packages are not delayed and that invest to save initiatives are considered.

 

 

479     SCRUTINY COMMITTEE - TRACKING OF RECOMMENDATIONS (DLPPHS) -

 

The Committee was advised of the progress in relation to recommendations which had been made during the period July to September 2007 attached at Appendix A to the report and to consider the actions against the uncompleted recommendations for the April to June quarter detailed at Appendix B to the report. 

 

The Democratic Services Officer informed the Committee of progress to date against the remaining actions. Members expressed their continued approval of such reports and

 

RECOMMENDED -

 

(1)      T H A T the following recommendations be confirmed as completed Min Nos. 1010 (recs 1 & 2 ), 22,  201,  205 (rec 2), 285 (rec 2) and ,

 

(2)       T H A T

 

(a)               3rd September, Minute No. 288  Bus Shelters: be deemed completed and the observations of the Safer Vale Strategy Group be presented to the Committee in due course.

 

            (b)       3rd September, Minute No. 290  Performance Experts: be deemed completed, it being noted that the first meeting of the sub-group was due to take place on 7th November, 2007.

 

            (c)        16th April, Minute No. 1010 Draft Annual Report May 2006 to April 2007 and Forward Work Programme for 2007 / 08: be deemed completed, it being noted that a press release had been issued to the press early in October 2007 by the Council’s PR office.

 

            (d)       21st May, Minute No. 22 Revenue and Capital Monitoring for the period 1st April  to 30th April 2007:  be deemed completed it being noted that the report and the minutes of the Housing Sub-Committee had been presented to the Scrutiny Committee at this meeting.

 

Reasons for recommendations

 

To maintain effective tracking of the Committee’s recommendations.

 

 

480     MATTER WHICH THE CHAIRMAN HAD DECIDED WAS URGENT -

 

RECOMMENDED - T H A T the following matter which the Chairman had decided was urgent for the reason indicated underneath the minute heading be considered.

 

 

481     PACT MEETINGS IN THE VALE OF GLAMORGAN (DLPPHS) -

 

Urgent by reason of the need to update Members prior to a training event on 19th November, 2007.

 

The Scrutiny Committee had requested as part of its Work Programme for 2007/08 that consideration of a report on the work of PACTs in the Vale of Glamorgan be presented.  The term PACT (Partnerships and Communities Together) was used to describe how through meetings and other means members of the community could discuss unidentified problems and solutions within their neighbourhood.  The overall aim was to provide a say in how the local neighbourhood was policed and governed in order that improvements could be made to the quality of life for the residents of the area.  PACT meetings were currently taking place throughout the Vale of Glamorgan at a number of locations. 

 

The work of the PACTs was a joint collaboration between the Police, the Local Authority and many other partners who were committed to improving the quality of life of residents and dealing with issues that affect wards throughout the Vale.  Other partners included voluntary and charitable organisations, neighbourhood watch, youth centres, youth groups and residents groups.  It was reported that early PACT meetings had not been effectively organised and the results had been uncertainty in relation to their purpose and roles and responsibilities.  To this end a PACT guidance document had been developed to assist the process, a copy of which was attached at Appendix 1 to the report.  However, despite the presence of the PACT guidance, it had become apparent that there were still inconsistencies in the way PACT meetings were being set up and the way in which information / priorities were being highlighted to the relevant departments.

 

A PACT Steering Group had been established in June 2007 to look at the service, and it had met on a number of occasions and had considered how to find suitable ways to improve the current PACT guidance document  The  Steering Group had also made a number of additional suggestions for the efficient smooth running of such meetings and that the Safer Vale Partnership together with the Police had worked together to develop a document which had been designed to assist members of the community in the Vale to understand the role of PACTs, who should be involved and when, how and why meetings should take place.  An example of such a leaflet was attached as Appendix 2 to the report. 

 

The Safer Vale Partnership together with the Police had also suggested that four areas (wards) within the Vale be piloted with a “going back to basics”


 

approach on how PACT meetings should be managed and operated.  The four suggested wards were Baruc, Cadoc, Cornerswell and Llantwit Major.  These had been identified for the following reasons:

 

-           Baruc: Seasonal problems exist and the ward is slightly different as it includes Barry Island and the West End of Barry who have totally different priorities.  There is a need for a mechanism to be put in place to deal with this.

-           Cadoc: This is a red area in Barry and a lot of issues have been raised.

-           Cornerswell: This is in the Penarth Sector and has had a lot of youth annoyance. 

-           Llantwit Major: In the rural Vale and has seen a lot of interest from the community, however two way information communication channels need to be set up.

 

The Scrutiny Committee welcomed the report and the work undertaken by the Steering Group and noted that a Networking Day had been arranged for Monday, 19th November, 2007 commencing at 09.00am to 4.00pm at the Copthorne Hotel, Vale of Glamorgan, the purpose being to bring partners together to highlight the work that was being delivered locally and to provide people with the opportunity to network in order to increase communication and have a greater impact in tackling crime and disorder on a joint basis.

 

Councillor H.J.W. James also referred to Accountability Panels that had been set up by South Wales Police and one of the meetings was due to take place on Thursday, 25th October, 2007.  To this end he requested the Committee’s approval for the report to be presented to that meeting to provide the Panel with the relevant details of the work that was currently ongoing in the Vale. 

 

Having considered the report and Councillor James’ request, the Scrutiny Committee

 

RECOMMENDED -

 

(1)       T H A T the progress and development of PACTs be noted and the suggested ways forward as detailed in paragraphs 9, 10 and 11 of the report be endorsed.

 

(2)       T H A T a further report be presented to the Scrutiny Committee in six months detailing the progress made to date within the four wards.

 

(3)       T H A T approval be granted for Councillor H.J.W. James to present the report to the Accountability Panel of the South Wales Police on Thursday, 25th October, 2007 and that feedback in respect of the matter be presented to a future meeting of the Scrutiny Committee.

 

Reasons for recommendations

 

(1&2)  In order that awareness is raised of the potential future options to ensure consistency for all residents of the Vale of Glamorgan in respect of the work of PACTs.

 

(3)       To apprise Members.