SCRUTINY COMMITTEE (HOUSING AND PUBLIC PROTECTION)

 

MINUTES of a meeting held on 30th June 2008.

 

Present: Councillor Mrs. M.R. Wilkinson (Chairman); Councillors Mrs. S.M. Bagstaff, Ms. B.E. Brooks,  J. Clifford, S.C. Egan, J.F. Fraser, J.W. Thomas, W.C. Vaughan, S.T. Wiliam, and A.C. Williams.

 

Also present: Councillors Mrs. M.E.J. Birch, Mrs. M. Kelly Owen, M.R. Wilson and Councillor P. Church (Cabinet Member).

 

 

81        APOLOGIES FOR ABSENCE -

 

This was received from Councillor J.C. Bird.

 

 

82        MINUTES -

 

RESOLVED - T H A T the minutes of the meetings held on 14th April 2008 and 21st May 2008 be approved as a correct record subject to it being noted that the Head of Housing would be submitting a report on the review of the Housing client function to the next meeting of this Committee.

 

 

83        DECLARATIONS OF INTEREST -

 

No declarations were received.

 

 

84        REVENUE AND CAPITAL MONITORING: 1ST APRIL 2008 - 31ST MAY 2008 (DFICTP) -

 

The current forecast for the Revenue Budget for 2008/09 was showing a favourable variance of £84,000 in relation to Public Sector Housing (Housing Revenue Account) and an adverse variance of £15,000 in respect of Private Sector Housing / Community Safety due to demands on the Homelessness Service.  However, it was anticipated that this budget would outturn on target as every effort would be made to address these pressures.  With regard to Public Protection, it was anticipated that this Division would outturn on target.  Details were also contained within the report on the financial progress on the Capital Programme.

 

RECOMMENDED - T H A T the position with regard to the 2008/09 Revenue and Capital Monitoring be noted.

 

Reason for recommendation

 

To apprise Members of the position with regard to the 2008/09 Revenue Budget and Capital Programme.

 

 

85        PENARTH CENTRAL RENEWAL AREA: PROGRESS REPORT (DLPPHS) -

 

Members were apprised of the progress of the Group Repair and Community and Environmental schemes ongoing with the Penarth Central Renewal Area.  Of particular noting, the Head of Public Protection referred to the Old Penarth Community Forum (OPCF), which was a group formed of local stakeholders which had been established to ensure the participation of local people living, visiting or working in the area.  Those community and environmental projects were presented to the OPCF for comments and to the Renewal Area Steering Group for prioritisation and allocation of funding.  The Head of Public Protection acknowledged the good work of the Forum in that they had been extremely effective in recommending suitable funding for the projects and the Steering Group had fully endorsed their decisions.  In addition the Forum had also raised funds to match fund some of the schemes making the Council’s budget go further.  The Forum had also been consulted on matters relating to the Penarth Heights Development.

 

Of the number of dwellings in the scheme, which so far totalled 300, 81.5% had participated in the programme with the total value of work carried out on properties amounting to £6,684,645 with home owner contributions totalling £1,273,780.  Reference was also made to a satisfaction survey that had been conducted on over 150 properties that had benefited from the repair programme.  Of the results received to date 98% said their renewal area was contributing to the improvement of the locality, 94% said they thought the improvements would be long lasting, 48% said they felt safer in the area, 26% said they felt healthier and 70% said they were happier with the area. 

 

In addition to the above, set out in the report was the Environmental and Community Programme for the Renewal Area which detailed schemes which had been completed and schemes that had been identified and prioritised by the Old Penarth Community Forum for the remainder of the life of the Programme.  Of the schemes approved by the Cabinet, a number of questions were raised in respect of St. Paul’s Multi-Use Community Facility and in particular the condition of the fabric of the interior and exterior of the building and related availability of funding to undertake the remedial work.  Concern was also raised regarding the availability of Section 106 Planning gain funding and whether it would be used to fund the works to the St. Paul’s project as opposed to funding youth projects within the wider environs of Penarth.   The Head of Public Protection acknowledged the concerns raised by Members, however given the availability of funding, the situation was challenging.

 

Reference was also made to the ongoing situation at Penarth Heights, in particular matters relating to general safety and security of the site, and the Head of Housing was asked what progress was being made to bring about a speedy resolution to the ongoing delays in respect of the redevelopment of the area.  In response, the Head of Housing indicated that officers were pursuing a number of routes to secure the tenancies of the two properties including seeking consent from the Welsh Assembly Government to obtain Compulsory Purchase Orders (CPO) for the said properties.  The Committee was reminded that such a process was likely to delay progress in terms of securing the site given that the two tenants concerned could appeal against the CPO. 

                       

Councillor Church (Cabinet Member) alluded to his attendance at the recent public meeting arranged to discuss issues at Penarth Heights and acknowledged the wide concern of the community regarding security of the said site.  He indicated that the Cabinet was looking at ways to secure the site however, given the complexity of the issues concerned, an easy solution was difficult.  Councillor Thomas also referred to the potential for claims to made against the Council in the event of an accident occurring and suggested that appropriate fencing be erected to protect the Council’s interest and that any costs incurred associated with the fencing be recouped from the Capital Receipt following the sale of the site.  Discussion ensued regarding other options for securing the site, for example engaging a greater security presence on the site, however the Head of Housing indicated that this was unlikely to resolve the problems in terms of a deterrent and a report would be shortly submitted to the Corporate Management Team to address issues.

 

Given the ongoing delay and in acknowledgement of the potential for the tenants to appeal against the Compulsory Purchase Orders, it was

 

RECOMMENDED - T H A T the Cabinet be requested to give consideration to the installation of appropriate security fencing at Penarth Heights.

 

Reason for recommendation

 

In the best interests of the residents of Penarth.

 

(Note: Councillors Mrs. M.E.J. Birch, P. Church and M.R. Wilson spoke on the matter with the consent of the Committee.)

 

 

86        PACT MEETINGS IN THE VALE OF GLAMORGAN (DLPPHS) -

 

PACT meetings were currently regularly taking place at various locations throughout the Vale of Glamorgan.  The Vale was split into three police sectors i.e. Barry, Penarth and the Vale, which covered 23 electoral wards.  The work of the PACTs was a joint collaboration between the Police, local authorities and other partners who were committed to improving the quality of life and dealing with issues that affected wards throughout the County.  Other partners included voluntary and charitable organisations, neighbourhood watch schemes, youth groups and residents groups.  It was also important that members of the community such as leaders of residents associations, voluntary groups, faith groups and councillors were involved. 

 

Following the last review of the PACT it was apparent that there were inconsistencies in the way meetings were being set up and information / priorities being highlighted to the correct department.  The Safer Vale Community Engagement Group (CEG) commissioned training in order to bring partners together to identify the changes necessary in order to provide consistence across the county, the details of which were set out in the report.

 

Building on the initial training, a draft PACT guidance document had been produced which included all the issues / concerns / best practice that had resulted from the training.  Given the comments raised, the final guidance to be issued would require some changes in the way PACTs were delivered in some wards.  In addition to these matters, a number of issues were raised surrounding the chair of the PACT and inconsistency of how this role would be viewed across the County.  In order to address such concerns and improve the links between the PACT meetings and agencies, training would be arranged for September 2008. 

 

It was also noted that a representative from one of the 23 chairmen of PACTs would be asked to become a member of the CEG.  This was to ensure a very visible process and a way in which chairmen of the PACTS could raise issues or concerns.  The CEG would monitor progress against PACTs and be responsible for driving community engagement across the county.

 

RECOMMENDED - T H A T the report be noted and the guidance forwarded to all elected Members.

 

Reason for recommendation

 

To enable the Scrutiny Committee to consider potential future options to ensure consistency for all residents in the Vale of Glamorgan.

 

 

87        MEETING THE WELSH HOUSING QUALITY STANDARDS 2009-2014 (DLPPHS) -

 

The report comprehensively set out proposed arrangements in respect of the following matters:

 

·           the level of investment required to be made by the Council over the life of the

            30 year business plan

·           the procurement process which was subject to the EU procurement regulations

·           the procurement steps which set out the sequence of action required to identify

            preferred bidders

·           the advantages / disadvantages of using a single contractor versus a multiple

            contractor

·           management issues.

 

It was noted that a 5 year programme of £10m. per annum, equating to an available budget of £10,500 per property (£14,000 for the 200 non-traditional properties as additional structural and energy efficiency works would be required).   A robust assessment of each property was required to ensure that the Council only expended what was required in order to satisfy the WHQS.  Accordingly, a programme of whole house surveys had commenced which would encompass blocks of 600-700 properties individually surveyed and only works absolutely essential to meeting the WHQS by 2015 would be undertaken.  Further, a complementary approach was also required for the Council’s responsive repair activities which would need to see repair requests considered against the programme of WHQS and where WHQS was programmed in the near future a decision about whether the repair required to be carried out prior to the WHQS work would need to be undertaken.

 

In addition to the above matters, planned maintenance would also need to be co-ordinated with the WHQS in order to maximise the impact of the planned works budget, void properties would need to be inspected on WHQS principles and where major works were required before letting a decision would need to be made as to whether to bring these properties up to WHQS whilst empty.  The Head of Housing indicated that this approach required co-ordination of the Voids budget and WHQS budgets but, given the reduction in void properties over the last year and the level of Void budget this was considered to be achievable.  Building Services would be given the opportunity to undertake this work to drive efficiencies that could be gained during the void process.

 

Taking account of the above financial issues the Head of Housing indicated that the Property Services Division earned around £260,000 per annum from fees associated with design and contract management of the housing programme.   It was considered feasible that the Housing client could continue to utilise the design and contract supervision / qualities control skills of Property Services although, this would need to be contained within the fees element of the WHQS budget.   It was anticipated that the fees element amounted to around £800,000 per annum over the period 2009-2014 of which £250,000 per annum would be used to employ WHQS staff including three Building Services staff who would be trained to survey properties and would also be responsible for onsite supervision and quality control.  It was considered that three surveyors was the absolute minimum necessary for the contract period and far more value could be achieved by having more staff on site protecting the Council’s and tenants’ interests.  Regarding Building Services, the circumstances were different in that a review of their Business Plan indicated a potential shortfall of £750,000 per annum once the housing capital works were externalised.  However, potential WHQS work to void properties was anticipated to reduce this shortfall.

 

The anticipated cost of procuring a partnering contract was likely to incur expenditure of £500,000 which should be seen in the context of a six year improvement contract amounting to circa £60m. of investment in the Council owned housing stock.

 

A number of questions were raised by Members in respect of the following matters:

 

·           the impact of the Metrix development at St. Athan and the ability of the Council

            to procure local contractors

·           the ability of Building Services to be competitive to make up the potential shortfall

            in their Business Plan of £750,000

·           repairs to communal areas and the requirement of regular planned maintenance

            to the Council stock following the completion of WHQS work.

 

In responding, the Head of Housing indicated that he was confident that the Council would be in a position to procure local contractors in the work of the WHQS.  He also recognised that other key areas of maintenance required to be undertaken and whilst priority would be given to internal works to properties some funding would be held in reserve to address other priority issues such as communal area works.  Once properties were brought up to WHQS condition there would be a need to maintain the standard in following years.  The Head of Building and Vehicle Services acknowledged that the shortfall in the Building Services Business Plan was challenging.  He was however confident that Building Services with its local knowledge and experience could be equally as competitive as external contractors and be positioned to tender for appropriate work. 

 

The Head of Housing indicated that given the circumstances it was proposed that the Council enter into a partnering contract with up to 3 contractors.  Such an approach would have a number of advantages leading to competition and comparison, the size and value of the contract would be sufficient to attract national contractors but would also enable larger local firms to tender, the size of each contract could be varied to allow greater scope for local firms, potential contractors would be encouraged to share the supply chain therefore maximising the purchasing power to achieve lower prices and local economic benefits would be protected through the contract requirements, which would stipulate that the main contractor would use localised sub-contractors and local labour at every opportunity. 

 

Having regard to the above and related issues it was

 

RECOMMENDED - T H A T the restructured procedure option for procuring the WHQS work as detailed in the report be endorsed.

 

Reason for recommendation

 

To advise the Cabinet of the Scrutiny Committee’s views on this matter.

 

 

88        VOIDS MANAGEMENT POLICY (DLPPHS) -

 

The Council’s current Void Policy and Standards were introduced in March 2003 and were based on the premise of minimal standards at the time of re-let and non-health and safety works being completed within a reasonable period following the new tenancy commencing.  There were a number of difficulties with this procedure in that the housing client had no part to play in the process other than to set overarching completion timescales as part of the policy.

 

In terms of the current Void Standard it was considered to be extremely low and often the state of the property at re-let stage created concern to the ingoing tenant and showed the Council in a poor light.  Accordingly, a review of the Void Management and Void Standard arrangements had recently been undertaken taking account of best practice and other social landlords. 

 

The proposed revisions to the Council’s current Void management arrangements were set out in Appendix 1 to the report and showed a number of fundamental departures from the current arrangements viz:

 

·           a vastly improved Void Standard;

·           a more robust pre-termination inspection regime;

·           a revised rechargeable work programme;

·           written list of works to be completed post void along with timescales for

            completion to be given to ingoing tenants;

·           complex void properties to be excluded from the normal re-let targets;

·           all void properties to have a full gas service and all safety check certificates to be

            given to ingoing tenant;

·           decorating vouchers to be given rather than paint in order to increase tenant

            choice;

·           the Void Standard would incorporate the Housing Health and Safety

            requirements.

 

The key change was however for the pre-void and post-void inspections to be undertaken by Housing Officers instead of Building Service Inspectors.  This approach would ensure a consistency throughout the re-let process, enable the housing client to determine the works to be undertaken and allow the housing client to both establish and monitor the target date for completion of works.

 

The Wales Audit Office key lines of enquiry expected organisations to have challenging re-let standards to which service users have contributed.  It was considered that the draft re-let standard set out in Appendix 1 was considerably more challenging than the present arrangements and also incorporated re-let standards drafted following Tenant Participation Workshops conducted by Rowan Consultancy in May 2002.  It was also proposed that where a tenant improvement has been left in the property and is to a satisfactory standard, then that improvement be retained in the property with the Council assuming repair / maintenance responsibilities. 

 

Having regard to the above and related issues it was

 

RECOMMENDED - T H A T the revised draft Voids Management Policy as set out Appendix 1 to the report be endorsed.

 

Reason for recommendation

 

To advise the Cabinet of the Scrutiny Committee’s views on this matter.

 

 

89        HOUSING INVESTMENT IMPLEMENTATION PLAN (DLPPHS) -

 

The Committee was apprised on progress towards meeting the requirements of the above Plan which had been developed in response to the Options Appraisal commissioned through Tribal Consultancy and was an action plan containing a series of actions designed to assist the Council in working towards the WHQS and in improving its service deliverability.  It was noted that a number of actions had been progressed, others had not and also some of the actions identified over 3 years previously had been overtaken by events.  In addition a very detailed WHQS Project Plan, Tenant Engagement Strategy and Building Services Business Plan were being developed which would provide a far more structured, focussed and time targeted approach.  These new plans would also be up to date, taking into account the Council’s progress since 2005 and any changes in emphasis / direction from WAG over the same period.

 

It was proposed to incorporate the existing Housing Investment Implementation Plan within the proposed WHQS Project Plan, Tenant Engagement Strategy and Building Services Business Plan in future.

 

The Chairman referred to the current Implementation Plan and made reference to a number of action plan indicators which were identified as delayed or on going, but with no indication of when the actions were to be completed.  These actions were identified as HSR2; HSR5; BMDSOR5; HAMR2; HAMR3; HAMR6 (HRAFS3) and HAMR14. 

 

Having regard to the above and related issues it was

 

RECOMMENDED -

 

(1)       T H A T the Housing Investment Implementation Plan be subsumed into the proposed WHQS Project Plan, the Tenant Engagement Strategy and the Building Services Business Plan subject to the Head of Housing in liaison with the Head of Building and Vehicle Services submitting reports on the undermentioned matters to this Committee on the dates indicated below:

 

 

Action Reference

Committee Date

HAMR6 (HRAFS3)

24th July 2008

HSR5, BMDSOR5, HAMR2 and HAMR3

November 2008

HAMR14

September 2008

 

(2)       T H A T it be noted that action HAMR10 was confirmed as completed.

 

(3)       T H A T where practicable all actions contained in the various Action Plans be cross referenced.

 

Reasons for recommendations

 

(1)       To allow streamlining of plans and strategies and to ensure actions hand appropriate targets to enable robust monitoring of performance.

 

(2)       In acknowledgement of completed actions.

 

(3)       To provide elected Members with appropriate monitoring information.