Agenda Item No. 8

 

                                   

THE VALE OF GLAMORGAN COUNCIL

 

CABINET MEETING: 21 December 2006

 

REPORT OF THE CHIEF EXECUTIVE

 

SOCIAL SERVICES ISSUES

 

Purpose of Report

 

1.         To advise members of progress made following consideration by Cabinet of a previous report on 29th November 2006.

 

Background

 

2.            Cabinet on the 22nd November accepted the recommendations of the Audit Committee and also instructed the Chief Executive to undertake the following.

·        deliver by Christmas a revised Plan with clear financial targets linked to a coherent vision and strategy for delivering sustainable social services in the Vale having regard to budget requirements.

 

·        conduct a full review of how services are configured and delivered in the Directorate in line with the recommendations from Scrutiny Committee (Community Wellbeing and Safety).

 

·        identify the underlying reasons for the overspend and recommend appropriate action.

 

3.     Cabinet on the 29th November received a progress report and requested that a further report be submitted on 13th December.  This has not proved possible – hence the report to this meeting.

 

Relevant Issues and Options

 

4.     Cabinet were previously advised that the review of Social Services would  involve the following:

 

·        A financial analysis of all social care services wherein needs, demand and staffing implications were taken into account in forecasting the revenue and capital implications of providing essential care services.

 

·        An analysis of the current position and previous trends to measure the impact of reductions in expenditure against risk and performance of statutory duties.

 

·        The unit costs of current services, and predicted delivery costs would be taken in account in developing new outline commissioning strategies. They would also be used to forecast budget and service performance targets for 3 years ahead.

 

·        The options for changing the delivery of essential services within existing eligibility criteria and policy were to be examined.  The review would evaluate options in terms of speed of delivery and lower unit costs and consider alternative models of service delivery to those currently being used, and the capacity within the Council to implement any changes considered.

 

·        All operational, team, commissioning, finance, HR, and other relevant managers would be involved in a series of focused reviews of each care group facilitated by the external adviser to ensure realistic targets were set within a new strategic framework for social services.

 

·        Improvements to the measurement of service activity and financial monitoring were being developed to ensure that all targets were performance managed and reported in a transparent manner. 

 

·        Applying OneVale Business Process Re-engineering (BPR) methodologies to review current practices with a view to improving efficiency and productivity.

 

5.     Work on the draft vision and strategy for Social Services is nearing completion and will be issued as supplementary information early next week.  The Vision and Strategy will reflect the following:

 

·        Promoting client independence and choice as far as possible whilst ensuring the Council met its basic statutory obligations.

 

·        Reducing reliance on expensive specialist services and maximising the opportunities for clients to access less costly mainstream services.

 

·        Flexible commissioning of services from whichever providers can demonstrate value for money, including the Voluntary Sector.  A questionnaire would be sent to all voluntary organisations delivering social and care services in the Vale.  The results will inform the analysis of commissioning options previously requested by Cabinet.

 

·        A focus on productivity and better performance and risk management to ensure that available resources were being used to best effect.

 

·        Improved project management based on clear officer accountability and responsibility to deliver projects to deadline and budget in accordance with well constructed original business cases.

 

6.     A draft outline Change Plan will be finalised and issued as supplementary information early next week.

 

Resource Implications (Financial and Employment)

 

7.      The Chief Executive is of the view that the Cabinet’s instructions are his top priority and currently is identifying resources from across the Council and externally to support him.  He will be working closely with the Corporate Management Team.  He will also be maintaining regular dialogue with service managers, staff and trade unions

 

8.       Outline financial targets for social services will need to be set to produce a balanced budget.  Options to achieve this will be produced early in the New Year.

 

Legal Implications (to include Human Rights Implications)

 

9.        Any actions proposed must have full regard to the Council’s statutory obligations towards its clients.

 

Crime and Disorder Implications

 

10.      None directly arising from this report although any changes to policies will need to pay full regard to these issues.

 

Equal Opportunities Implications (to include Welsh Language Issues)

 

12.      None directly arising from this report although any changes to policies will need to pay full regard to equality issues.

 

Corporate/Service Objectives

 

13.      Social Services is the Council’s largest directly managed service and it is essential that it operates effectively within its allocated resources.

 

Policy Framework and Budget

 

14.       This report is a matter of Executive Decision by Cabinet.

 

Consultation (Including Ward Member Consultation)

 

15.       None directly

 

Appropriate Scrutiny Committee

Corporate Resources, Community Wellbeing and Safety.

 

RECOMMENDATIONS

 

THAT this progress report, and the supplementary information to be submitted, be considered by Cabinet.

 

Reasons for recommendations

 

To apprise members.

 

Background Papers

 

Cabinet and Scrutiny Committee Reports

 

Contact Officer –             John Maitland Evans, Chief Executive

                                    01446 709303

 

Officers Consulted – Corporate Management Team

 

 

John Maitland Evans

Chief Executive