Welcome to the
Vale of Glamorgan Council

CABINET

 

 

MINUTES of a meeting held on 20th February, 2008.

 

Present:  Councillor N. Moore (in the Chair); Councillors S.C. Egan, N.J. Gibbs, Mrs. V.M. Hartrey, G. John, Mrs. M.R. Wilkinson and C.J. Williams.

 

 

C3404                        APOLOGIES FOR ABSENCE –

 

These were received from Councillors Ms. M.E. Alexander, R.F. Curtis and Mrs. M. Randall.

 

 

C3405                        MINUTES –

 

RESOLVED – T H A T the minutes of the meeting held on 13th February, 2008 be approved as a correct record.

 

 

C3406                        DECLARATIONS OF INTEREST –

 

The following Members declared interests as shown below and vacated the room during consideration thereof:

 

Councillor N. Moore

Agenda Item No. 12 – Daughter works for the Authority

Councillor Mrs. M.R. Wilkinson

Agenda Item No. 12 – Son works for the Authority

Councillor Mrs. V.M. Hartrey

Agenda Item No. 9 – Member of Dinas Powys Community Council

Councillor S.C. Egan

Agenda Item No. 12 – Wife works for the Authority

Councillor C.J. Williams

Agenda Item No. 6 – Son works for the Authority

Agenda Item No. 9 – Member of Dinas Powys Community Council

Agenda Item No. 12 – Son works for the Authority

 

 

C3407                        CARDIFF BAY ADVISORY COMMITTEE –

 

The following minutes of the meeting held on 16th January, 2008 were submitted:

 

Present:

 

Mr. J. Taylor

Glamorgan Anglers Club

Mr. N. Ajax Lewis

Wildlife Trust of South and West Wales

Mr. T. Davies

Royal Yachting Association

Councillor N. Howells

Cardiff County Council

Mr. P. Barry

Cardiff Yacht Club

Ms. S. Newbold

British Marine Federation

Mr. S. Jones

Quay Marinas Ltd

Mr. T. Auld

Dock and Harbour Master

Councillor J. Norman

Cardiff County Council

 

Also present:

 

Mr. S. Howell

Cardiff Harbour Authority

Mr. C. Hope

Vale of Glamorgan Council

 

(a)            Chairman -

 

In the unavoidable absence of both the Chairman and Vice-Chairman of the Advisory Committee, Mr. S. Jones was elected Chairman for the duration of the meeting.

 

 

(b)            Apologies for absence -

 

These were received from Councillor N.J. Gibbs, Mrs. C. Dimond, Mr. J. Harrison and Mrs. S. Howard.

 

 

(c)            Minutes -

 

AGREED - T H A T the minutes of the meeting held on 14th November, 2007 be approved as an accurate record.

 

 

(d)            Matters Arising -

 

(i)      S.E. Wales Rivers Trust

 

Mr. Taylor advised that the official launch of the S.E. Wales Rivers Trust had taken place on 21st January 2008, and suggested that the next meeting of the Advisory Committee receive the presentation on the work of the Trust.

 

The suggestion was agreed, subject to the volume of business on the agenda of the next meeting.

 

(ii)  Wind Flows within the Bay

 

The Advisory Committee were advised of the response received from Cardiff County Council in response to the request that the Planning Officer of Cardiff Council be invited to attend before the Advisory Committee to explain Cardiff Council’s policy on the effect of high buildings on wind flows within Cardiff Bay, namely

 

“When we process planning applications, we do take account of the implications of major development on winds in the Bay area, but we have to rely on expert advice, as we do not have the necessary expertise ourselves.

 

When planning applications for large or tall buildings, near to the Bay, are received, we expect to receive a professionally prepared wind impact assessment, or the results of a wind tunnel study.

 

We also consult with the Harbour Authority.

 

There is little more that I can say on the subject, so I don’t think there would be much merit in a planning officer attending the meeting.”

 

AGREED - T H A T the Planning Officer of Cardiff Council be again invited to attend the next meeting of the Advisory Committee.

 

 

(e)       Cardiff Harbour Authority Progress Report -

 

The following progress report was received from Mr. Simon Howell:

 

Barrage

 

High river flows had occurred in December when a peak flow of approximately 500 cumecs passed through the barrage.  During that period, the Bay level had increased to 4.61 metres above ordnance datum.  This had been a rise of about 100mm above the normal Bay level of 4.5 metres AOD.  During that period there had been neap tides.  There had also been prolonged periods of heavy rain which had resulted in peak flows of 450 cumecs.  The tide level was predicted to be below the normal 4.5 metre impoundment level but had actually came in approximately 700mm above that level.  That had resulted in the Bay level rising to 5.37m AOD which had caused some minor flooding to the frontage of Roald Dahl Plasse.

 

Environment

 

The Sustrans Connect2 project had recently won the Peoples Millions Lottery TV vote which had included part funding (£1.15m.) of the proposed Pont Y Werin bridge over the River Ely.  The Harbour Authority had allocated up to £250,000 to enable the soil investigation and preliminary design work to commence and the challenge had now been to identify the £2.6m. budget remaining to deliver the project.  Members of the Committee were informed that they could benefit from a presentation on this project at a future meeting.

 

Work had commenced on the construction of the barrage to the Inner Harbour route.  This would provide a temporary pedestrian and cycle link that would be available until the permanent infrastructure was completed as part of the major development of the land south of Roath Basin.

 

Dissolved oxygen levels had been maintained above the statutory minimum level of 5mg/l for 100% of the time over the past two months and the oxygenation barge had not been deployed.

 

A number of remote monitoring buoys that rely on solar power to charge their batteries had failed to fully provide data over due to the lack of sunlight.  The Harbour Authority were trialling small wind generators to help maintain the charges during similar periods of inclement weather in the future.

 

General

 

The financial support that had been available to develop the Olympic standard canoe slalom centre in Cardiff had been less than was anticipated to progress the scheme.  The Harbour Authority are still in discussion with WAG over other funding options which had included approaching the Olympic Delivery Authority concerning the site of the original Olympic final course in Broxbourne, Hertfordshire.

 

The Harbour Authority had recently been represented at the London Boat Show on the Waterfront Wales stand in Excel in Cardiff Docklands.

 

Events

 

The Harbour Authority were currently preparing for this year’s events programme which included the International Food and Drink Festival, Outdoor Action Show and the Harbour Festival.  The Home Nations Rowing championships are due to return this year and the Demi Cle race from France to Cardiff was also expected to be held this summer.  Also, the Harbour Authority had been approached to look at the possibility of hosting a leg of the 2012 Tall Ships race which was anticipated to be a huge event if it was secured in Cardiff.

 

 

(f)         Cardiff Executive Meeting Reports - For Information -

 

AGREED - T H A T the contents of the following reports to the Cardiff Executive be noted:

 

            (i)   Olympic - Standard Canoe Slalom Centre - 11th September 2007.

            (ii)   Migratory Fish Mitigation - 6th December, 2007.

            (iii)   Cardiff Harbour authority Byelaws - 10th January, 2008.

 

 

(g)       Any Other Business -

 

Rotary Club of Cardiff Bay

 

Mr. Taylor advised that the Rotary Club of Cardiff Bay had recently contributed a sum of £5,000 towards the establishment of fishing platforms within the Bay, and Mr. Taylor suggested that the Rotary Club be represented on the Advisory Committee by Mr. Reeves, President of the Rotary Club of Cardiff Bay.

 

Members were grateful for the expression of interest, but felt that in view of the recent restructure of the membership of the Advisory Committee, it would be inappropriate at this moment in time to vary its membership.

 

AGREED - T H A T the expression of interest be borne in mind should the membership of the Advisory Committee be reviewed.

 

RESOLVED –

 

(1)       T H A T the minutes be noted.

 

(2)       T H A T the Cardiff Harbour Authority be requested to consider, and the Cardiff Bay Advisory Committee be requested to support, allocating the funds previously reserved for the Penarth Headland Link towards the construction of the Pont y Werin Bridge Scheme.

 

Reason for decision

 

(1)       To receive the views of the Cardiff Bay Advisory Committee.

 

(2)       To assist in the funding of the cost of the provision of the Bridge.

 

 

C3408                        DESIGN AND MANAGEMENT OF IDENTIFIED DDA WORKS (CX) (SCRUTINY – CORPORATE RESOURCES) –

 

Cabinet were requested to agree a way forward to progress the design and management of works to Council buildings identified as a priority to be completed in accordance with the Disability Discrimination Act. 

 

It was reported that, whilst some progress had been made on the priority work identified, there was currently no in-house resource to develop the design and subsequently carry out the contract administration of the remainder of the agreed priority work programme.  It was not possible to progress with the priority items to the timescales identified if resources were not made available to progress the work.  It was recommended that the Council extend the current commission of Parsons Brinckerhoff to carry out this function. 

 

The appointment of Parsons Brinckerhoff would ensure continuity in implementing the strategy as to appoint alternative consultants would result in some duplication of work with associated cost implications. 

 

A fee proposal had been received from Parsons Brinckerhoff which was considered to be both competitively priced and value for money.

 

It was reported however, that the proposal to appoint Parsons Brinckerhoff would not comply with Council Standing Orders in relation to tenders, and approval was sought for the waiving of this procedure.

 

The appointment would be initially for two years taken up to the end of the financial year 2009/10 at which time the commission would be either reviewed in order to confirm continuing value for money or, in the event of in-house resources becoming available, terminated.

 

This was a matter for Executive decision.

 

RESOLVED – T H A T the waiving of Contract Standing Orders be agreed and that the appointment and acceptance of the fee proposal from Parsons Brinckerhoff be also agreed.

 

Reason for decision

 

To progress with key priorities agreed in the buildings access work programme.

 

 

C3409                        ONEVALE PROGRAMME (CX) (SCRUTINY – CORPORATE RESOURCES) –

 

Cabinet received a report which advised in respect of procuring external services in implementing Oracle Payroll and i-Expenses during 2008/09. 

 

It was proposed to implement the following Oracle modules in 2008/09:

 

Oracle Payroll

 

The Oracle payroll management system was designed to keep pace with the changing needs of the Council’s workforce in order to reduce set-up costs, administrative time and processing errors.  Oracle payroll was a key component of the e-Business suite and the benefits of implementing this system included:

 

·                   complete control over processing rules and calculations

·                   the provision of a trusted solution for accuracy and security

·                   integration with other Oracle modules i.e. HR system which would significantly reduce duplicate entries

·                   paperless payroll processing

·                   a complete payment history for all employees.

 

i-Expenses

 

Oracle i-Expenses was designed to streamline and automate the critical business processes involved in administering employee expenses (currently a manual process).  The key benefits included:

 

·                   online entry of expenses

·                   automated management and approval of expenses through workflow to enforce policy/payment leading to improved expenses compliance

·                   removal of the current time consuming manual process for managers, staff and finance staff

·                   auditability of expenses.

 

Oracle Payroll was an essential next phase of implementation as there remained separate HR and Payroll systems in operation in Transact.  HR information was input into Oracle for non school staff and this input was also duplicated into the Delphi payroll systems.  The introduction of the payroll module would provide efficiency savings by reducing duplication and potential errors and would also provide benefits in the usage of existing HR information for calculations and reporting purposes. 

 

This was a significant programme in its own right, and again, would require the commitment and dedication of staff to ensure successful implementation.  Support was required for both Payroll and i-Expenses modules. 

 

It was therefore proposed that the Council tender for external support via OJEU to implement both Oracle and Payroll and Oracle i-Expenses in 2008/09.  Tenders would be evaluated on both quality (60%) and price (40%).  It was important that the external provider could demonstrate sufficient experience in implementing these modules in addition to the Oracle e-Business suite (particularly Oracle HR and Oracle Financials for the systems integration work).  Cabinet noted that it may be necessary to waive Contract Standing Orders should the lowest cost bid not have the highest overall score. 

 

Cabinet were aware that the South East Wales “Shared Services” project was currently looking at sharing HR/Payroll on a regional basis.  Proposals had yet to be fully developed and no timescales for implementation were definite at this stage and decisions on the way forward had been agreed.  The Council’s strategy, as part of the OneVale Programme, was to develop and implement Enterprise Resource Planning (Oracle e-Business suite) across all services.  It was not currently anticipated that this strategy would change as a result of the Shared Services Project. 

 

This was a matter for Executive decision.

 

RESOLVED –

 

(1)       T H A T Oracle Payroll and i-Expenses are implemented in 2008/09.

 

(2)       T H A T the seeking of tenders for future external support, as outlined in the report, be approved and that as an exception to Contract Standing Orders, delegated authority be granted to the Director of Finance, ICT and Property, in consultation with the Cabinet Member for Finance to accept the bid from the supplier with the highest combined score for quality and price in the tender evaluation.

 

(3)       T H A T the Director of Legal, Public Protection and Housing Services be authorised to agree the terms and execute the contract with the successful tenderer.


 

 

Reasons for decisions

 

(1)       Agree next year’s programme plan for Oracle implementation.

 

(2)       It is necessary to procure external support to ensure proposed 2008/09 programme is delivered.

 

(3)            Complete legal requirements to execute formal contracts.

 

 

C3410                        POST OFFICE LTD: NETWORK CHANGE PROGRAMME – AREA PLAN DECISION BOOKLET (CARDIFF AND GLAMORGAN VALLEYS) (DEER) (SCRUTINY – ECONOMY AND ENVIRONMENT) –

 

Cabinet were informed of the outcome of the recent consultation on the Network Change Programme.

 

Cabinet, on 28th November, 2007, had resolved interalia, that

 

the Post Office Network Development Manager be informed that the proposed closure of post office branches at Cogan Pill, High Street Barry and Treoes or, indeed, any other branches are totally unacceptable because of the effect on the local communities, especially older people and those with access disabilities, together with those on low income. 

 

Post Office Ltd. wrote to the Chief Executive on 21st January, 2008 with a copy of its Area Plan Decision booklet.  The booklet indicated that Post Office Ltd. had decided to retain 154 branches across the Cardiff and Glamorgan Valleys Area and to proceed with 29 of the closures in the Area Plan Proposals.  Post Office Ltd. decided not to proceed with two proposed closures as the result of feedback received during the local public consultation.  One of these two branches was High Street, Barry which would now remain open. 

 

The Post Office statements included in the booklet for the Vale of Glamorgan branches affected by the Change Programme (High Street, Cogan Pill and Treoes) were attached to the report.  Cabinet noted that in respect of the Cogan Pill branch that Post Office Ltd. would continue to monitor the demand for its services in this area.  With regard to the proposed closure of the Treoes branch a full review of the proposal was undertaken even though only a relatively moderate feedback was received. 

 

In the conclusion to the decision process it was indicated that there was a process by which Postwatch could request a further review of the changes that the Post Office Ltd. proposed to make to the Network.  However, it was stated in the documentation that Postwatch did not have a power of veto on Post Office Ltd’s. decision and that there were no proposals in the Area Plan which were in the process of further review by Postwatch.  Following the conclusion of the review Post Office Ltd’s. decision was final and there was no appeal procedure to Post Office Ltd. 

 

In respect of the proposal to close the Treoes branch this was considered understandable bearing in mind the limited use of the branch.  In respect of the Cogan Pill decision this was highly regrettable but it was considered that there was limited action the Council could take, other than reaffirming the Cabinet’s previous view that the branch should remain open.

 

Members were advised of a number of developments since the report had been dispatched, namely:

 

·                   the Council’s representative on Postwatch had kept Postwatch Wales apprised of all local concerns, including those raised by the Cabinet and local residents

·                   a public meeting of Postwatch would be held on 21st February to discuss the matter in detail, at which the Council’s representative on Postwatch would raise the matter

·                   the Council had received a reply from the Chairman of the Cardiff, Newport and Vale of Glamorgan Postwatch Focus Group, Mr. Sims who is also the Deputy Chairman of Postwatch Wales:

 

“Cogan Pill Post Office meets the minimum government criteria for closure.  However, Postwatch Wales did oppose the closure of Cogan Pill Post Office largely due to concerns about alternative facilities at Penarth.  At the end of Public Consultation Post Office Limited was unable to provide the assurances required about service in Penarth and so Postwatch Wales initiated the escalation procedure.  At the next stage, Post Office Limited was able to provide assurances about future services in Penarth.

 

The case of High Street, Barry was rather different.  One of the key factors in this case was the impact on the local economy and Postwatch Wales was able to cite evidence provided by local businesses and an important charity.

 

However, in each case the final decision remains with Post Office Limited and we do not have any power to veto that decision.”

 

This was a matter for Executive decision.

 

RESOLVED –

 

(1)       T H A T Post Office Ltd. be informed that the decision to retain the Post Office branch at High Street, Barry be welcomed but that the decision to close the Post Office branch at Cogan Pill be opposed and that Post Office Ltd. be requested to review the decision accordingly.

 

(2)       T H A T all correspondence be copied to Postwatch Wales.

 

(3)       T H A T the Post Office be requested to urgently clarify their proposals for continuing service in Penarth town centre.

 

(4)       T H A T notwithstanding the above, Post Office Limited be requested to consider the provision of an outreach facility in the Cogan and Llandough areas.

 

Reasons for decisions

 

(1)       To advise Post Office Ltd. of the view of the Cabinet.

 

(2)       To advise Postwatch Wales of the views of the Cabinet.

 

(3)       To clarify the situation.

 

(4)       To ensure the provision of a service in the affect areas.

 

 

C3411                        EXTRA CARE HOUSING (DSS) (SCRUTINY – COMMUNITY WELLBEING AND SAFETY) –

 

Cabinet were appraised of the proposed Extra Care development in the Vale of Glamorgan. 

 

The proposal was to build a 40 unit extra care provision for rent on a site at Salisbury Road, Barry.  The site was a former children’s home which was now used as office accommodation and the base for delivering services by the Youth Offending Service.

 

The development of a “for rent” scheme in Barry would ensure that life aspirations of vulnerable, elderly people were met.  It would ensure that they were able to access services in a safe, sustainable and healthy community. 

 

The Salisbury Road site currently housed a 32 bed residential unit and a 40 bed sheltered housing scheme, both of which were managed by the Council.  The addition of an extra care housing development would enhance the range of services available in the Barry area. 

 

Discussions were ongoing with the Vale of Glamorgan Local Health Board to ensure that appropriate health services were developed as part of this initiative thereby providing a full range of services to the individuals within the extra care development.

 

Initial meetings had taken place with Hafod Care Association to begin the planning of this initiative.  A group was now being established to project manage this exciting development, with representatives from across the Council and Hafod Care Association. 

 

This was a matter for Executive decision.

 

RESOLVED –


(1)       T H A T the proposals to develop Extra Care be supported in principle.

 

(2)       T H A T the Director of Finance, ICT and Property in liaison with the Chief Executive be authorised to explore as a matter of urgency alternative location for the Youth Offending Service.

 

Reasons for decisions

 

(1)       To develop an exciting new service for older people in the Vale of Glamorgan.

 

(2)       To ensure continuity of effective service.

 

 

C3412                        COMMUNITY ACTION SELF HELP (C.A.S.H.) SCHEME 2007/08 (DFICTP) (SCRUTINY – CORPORATE RESOURCES) –

 

Consideration was given to the application from Dinas Powys Community Council for funding under the C.A.S.H. Scheme 2007/08. 

 

This was a matter for Executive decision.

 

RESOLVED – T H A T the application from Dinas Powys Community Council for grant aid to facilitate disabled access works at the Parish Hall, Britway Road be approved in the sum of £3,500.

 

Reason for decision

 

Having regard to the budget available and the sum requested.

 

 

C3413                        GRANTS TO COMMUNITY/VOLUNTARY ORGANISATIONS 2007/2008 (DFICTP) (SCRUTINY – CORPORATE RESOURCES) –

 

Approval was sought on the award of further grants from the 2007/2008 corporate revenue budget. 

 

This was a matter for Executive decision.

 

RESOLVED – T H A T the grants be awarded as set out at Appendix A to the report.

 

Reasons for decision

 

Having regard to the budget available and sums previously awarded.

 


 

 

C3414                        COMPLAINTS OF MALADMINISTRATION AGAINST THE COUNCIL (MO) (SCRUTINY – COMMUNITY WELLBEING AND SAFETY AND ECONOMY AND ENVIRONMENT) –

 

Cabinet were advised of the outcome of investigations conducted by the Commissioner for Local Administration in Wales into allegations of maladministration against the Council.

 

This was a matter for Executive decision.

 

RESOLVED – T H A T the report be noted.

 

Reason for decision

 

To inform the Cabinet and Council.

 

 

C3415                        CHAIRMAN –

 

Councillor N. Moore declared an interest in the following item, and vacated the room.

 

Councillor G. John was elected Chairman, and took the Chair,

 

C3416                        LOCAL GOVERNMENT PENSION SCHEME – EMPLOYEE CONTRIBUTION RATES (DLD AND DFICTP) (SCRUTINY – CORPORATE RESOURCES) –

 

Cabinet were informed of changes to the arrangements for employee contribution rates and were asked to agree a policy for determining pension contribution rates for Council staff under the Local Government Pensions Scheme (LGPS) effective from 1st April, 2008.

 

The 6% contribution rate was being replaced by a new system whereby the rate would be based on annual full time equivalent pay as follows:

 

Table 1

Full Time Equivalent Salary

Contribution Rate

£0 to £12,000

5.5%

£12,000.01 to £14,000

5.8%

£14,000.01 to £18,000

5.9%

£18,000.01 to £30,000

6.5%

£30,000.01 to £40,000

6.8%

£40,000.01 to £75,000

7.2%

£75,000.01 or more

7.5%

 

The bands would apply from 1st April, 2008.  The full time salary applied to each band would be increased in line with the RPI each year.  Staff would need to be placed into the relevant band at the start of each year.  The Council would need to have a policy to undertake this task.  The regulations allowed for contribution bands to be set once a year or at more frequent intervals, as the Council considered appropriate.

 

For employees currently protected and paying a 5% contribution rate, following transitional arrangements would apply:

 

Table 2

Year commencing

Contribution Rate

1st April 2008

5.25%

1st April 2009

5.5%

1st April 2010

6.5%*

*or the respective band if lower.

 

After the 1st April, 2011 all employees would contribute in line with Table 1 above. 

 

For most full time employees, the assignment of the appropriate contribution rate would be fairly straight forward both for existing and new appointments.  However, account would need to be taken of all pensionable earnings as well as salary, including contractual payments – such as

 

·                   contractual overtime

·                   contractual standby or call out payments

·                   weekend/shift supplements

·                   productivity/bonus/performance supplements.

 

Where staff whose earnings and work patterns varied from year to year, it would be necessary to estimate earnings for the year in question in order to place them into the appropriate bands. 

 

Where staff receive fees – such as Returning Office Fees, these would be treated as a stand alone item for banding and the contribution would be based on the actual fee and not be added to other earnings. 

 

For part time employees the contribution rates would be assessed by reference to their full time equivalent.  This evaluation would need to be undertaken for each post where a person has multiple employments.

 

Specifically for the assessment of the contribution rate only, separate arrangements applied for term time employees.  The policy intention was that their contribution rate be determined by their actual full time equivalent term time pay, (not grossed up to 52 weeks).  Any retainer fees would need to be added to their annual earnings.  It would be necessary to define a “full time term time worker” i.e. an employee working 37 hours per week in term time.  A part time term time worker would be placed on the equivalent band.

 

Consideration was given to the effect of increases in pay on the contribution rate payable by employees.  Since the salary bands would be set annually from April each year, the contribution rates would need to reflect pay rates with effect from April each year.  It was felt that this should lead to fewer moves between bands where pay was linked to inflation.  Whilst pay awards for LGPS employees generally ran from 1st April each year, they may not be agreed in time to enable contribution bands to be set on the basis of actual data to avoid the need for major in-year reviews and the implication of retrospective changes, it was suggested that in the absence of an agreed pay award an estimate be used, in line with the budget.  Account would need to be taken of entitlement to increments. 

 

The effect of increases in pay due to promotions, re-gradings, and honoraria payments changes in work patterns etc. also needed to be considered.  Where there was a change an employee’s pensionable pay in such circumstances it should be accompanied by a contribution band rate review.  If there were a retrospective change, this would also apply to the contribution rate review. 

 

Initially, staff in the Financial Services Division would determine the employee contribution bands on the basis of the policy and the available data including past and projected future earnings.  Under the regulations, there would be a right of appeal and it was suggested that any appeals be to the Head of HR or in his absence the Operational Manager for HR.  (This would be independent of the Financial Services staff).

 

This was a matter for Executive decision.

 

RESOLVED –

 

(1)       T H A T the employee contribution rates policy as outlined in Appendix A to the report be approved.

 

(2)       T H A T the necessary policies and guidance be published in line with the scheme and the administering authority (City and County of Cardiff) be informed of the changes.

 

Reasons for decisions

 

(1)       To implement tiered contribution rates.

 

(2)       In line with regulations.

Vale of Glamorgan Council, Civic Offices, Holton Road, Barry CF63 4RU, Tel: (01446) 700111