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Vale of Glamorgan Council

SCRUTINY COMMITTEE (HOUSING AND PUBLIC PROTECTION)

 

Minutes of a meeting held on 16th October, 2008.

 

Present:  Councillor Mrs. M.R. Wilkinson (Chairman); Councillor J.C. Bird (Vice-Chairman); Councillors Mrs. S.M. Bagstaff, Ms. B.E. Brooks, J. Clifford, S.C. Egan, J.F. Fraser, J.W. Thomas, W.C. Vaughan, S.T. Wiliam and A.C. Williams.

 

 

443     MINUTES -

 

RESOLVED - T H A T the minutes of the meeting held on 17th September, 2008 be approved as a correct record.

 

 

444     DECLARATIONS OF INTEREST -

 

There were no declarations of interest.

 

 

445     REQUEST FOR CONSIDERATION - COUNCILLOR MRS. M.R. WILKINSON -

 

The Chairman had submitted a 'Request for Consideration' seeking information with regard to work undertaken on a void property at Elizabeth Avenue, Barry and in particular whether the work undertaken on the void property had been completed and whether such work met the necessary required standard on inspection with regard to the Wales Housing Quality Standards.

 

In response to the above request the Head of Housing Services had submitted a report which dealt with the Chairman's requests in three parts i.e.

 

(a)       in relation to the DSO performance in respect of the upgrading of the void property at Elizabeth Avenue, Barry;

 

(b)       relating to the DSO's role in the future delivery of the Wales Housing Quality Standard (WHQS) and

 

(c)        whether the Council had identified the services of funding in order to complete the WHQS programme by 2015.

 

The Head of Service went on the deal with each question in order raised and in particular to (a) it was indicated that the Chairman had met with the Head of Building and Vehicle Services at the above property and was satisfied that the property had been brought up to the required standard.  However, the Chairman indicated that having had time to consider the works undertaken at the Elizabeth Avenue property she expressed concern in relation to the standard of the works undertaken and their compliance with the WHQS. 

 

In respect of (b), currently both the Building Services and Property Services Departments were supporting the Interim WHQS programme by specifying works, letting small term contracts to local contractors through the tender process and acting as contract monitors.  The Head of Service indicated whilst this approach was seeing the interim programme delivered it was not the ideal method for managing the level of investment necessary to meet the initiative for the following reasons:

 

·                    Both Departments were effectively acting as client agents for which there was an 8% agency fee charge against the WHQS budget.  It was considered that this arrangement was not appropriate given the complexity of the works anticipated.

·                    The Council had recently agreed to let the main programme, commencing in 2009 to external contractors under a partnering arrangement and consequently there would be a reduced role for either Property Services or Building Services in the delivery of the main programme.

·                    A reduced role for Property Services in assisting with the technical specification for some elements of work e.g. mechanical and engineering was possible but this had yet to be agreed.  In addition, Building Services had been given the opportunity to undertake some void work up to the WHQS requirement, subject to a number of provisos namely; the work was done to the same standard of quality, cost and timeliness as the WHQS contractors.  In the event that this criteria could not be met then the WHQS void works would be given to external contractors.

·                    In order to assess the Building Services DSO in respect of the WHQS void works it was anticipated that they would be given a number of void properties in poor condition as 'pilot schemes' over the remainder of the current financial year.  Elizabeth Avenue was the first of such properties.

 

The Head of Service also referred to other reports to be considered in the agenda regarding WHQS Progress Report to which the latest HRA Business Plan assumptions had been attached:

 

·                    on current identified investment needs, the Business Plan appeared to be viable

·                    the identified investment required had been established through a 10% sample survey of the housing stock.  The programme of whole house surveys was designed to add substance to the sample surveys so that the Council had in time, a complete picture of the stock and the understanding of all the investment requirements to both reach and maintain the properties at WHQS. 

 

It was noted that the Business Plan would be kept under regular review and would be further assessed if either increased investment was identified following further surveys or some of the financial assumptions required revisiting.

 

Discussion ensued regarding the number of concerns raised by the Committee in respect of the following matters:

 

·                    The requirement for the installation of thermostatic showers in Council Housing Stock under the WHQS and health and safety issues in relation to alternative shower components.

·                    Cost and details of work carried out at Elizabeth Avenue in comparison to the two 'show home' properties. 

·                    The available budget to undertake the WHQS work.

·                    Reasons for the delay in completing work at Elizabeth Avenue and the specification used.

·                    Interpretation of the difference between agreed service standards and PI within Service Plan relating to the average number of days for completing major voids.

 

RECOMMENDED -

 

(1)       T H A T the Head of Housing Services provide to the next meeting of the Scrutiny Committee a comprehensive financial breakdown of the costs and work undertaken at Elizabeth Avenue, Barry, O'Donnell Road, Barry and Laburnham Way, Penarth and whether the components installed at the above properties met the component standard required under the WHQS.

 

(2)       T H A T the Head of Housing Services make appropriate arrangements to ensure that the Chairman and Vice-Chairman of the Scrutiny Committee (Housing and Public Protection) and the relevant Cabinet Member(s) in future be invited to inspect properties of a similar condition encountered with Elizabeth Avenue, Barry.

 

Reasons for recommendations

 

(1)       To assess the value for money of the work undertaken at the identified properties and that the components installed at Elizabeth Avenue satisfied the WHQS.

 

(2)       To allow Elected Members to be informed of complex major void properties or such complex work undertaken as part of the WHQS.

 

 

446     WHQS UPDATE (DLPPHS) -

 

The report sought to provide the Scrutiny Committee with progress towards meeting the WHQS.  All social landlords were required by the Welsh Assembly Government to bring their social housing stock up to the Welsh Housing Quality Standards by 2012.  WAG had agreed a general extension to the timescale to 2015 where a social landlord could demonstrate that it would complete the health and safety works required under the WHQS by 2012 and had a Business Plan that would provide the finance over a 30 year period to both reach the standards and to maintain its stock at that level.

 

The Council had developed a Business Plan that currently indicated that it could meet the standards and maintain the stock at that level within a Stock Retention strategy.

 

At the moment a major piece of work had been undertaken in respect of the development of a Project Plan and it was essential for the success of the project that all the key milestones and actions were identified and time bound targets.

 

The Committee were reminded that it also had previously agreed a Tenant Engagement Strategy and Action Plan at its meeting on the 17th September, 2008 which was subsequently approved by the Cabinet on 1st October, 2008.

 

A tenant's Working Group of the Tenant's Panel was now engaged in agreeing the standard of kitchens and bathrooms, choices of finishes of kitchen units, and the type and range of floor coverings in kitchens and bathrooms.  Part of the above Panel's brief was to also develop a 'Contractors’ Code of Conduct' when undertaking works in tenant's homes.  The report also addressed issues relating to show homes and the Interim Programme which was currently fully committed this current financial year on central heating upgrades, new external doors, window replacements and flat roofing works at Gibbonsdown.  It was hoped that the window replacement programme would be completed in the current financial year.

 

In addition to the above matters, officers were currently investigating a different approach to the use of components and were undertaking a cost benefit analysis in order to assess the 'best fit' of components used over the life of the 30 year Business Plan.

 

Other issues addressed within the report related to the funding arrangements of the Business Plan which was presently kept under regular review by the Director of Finance, ICT and Property; whole house surveys which related to initial work undertaken by Savills regarding the first 700 scoping surveys and their contribution to building the outcomes of the surveys to a database which would be added to the original data relating to the 10% sample surveys.  It was also noted that Savills had trained the Council's in-house WHQS surveying team who would be shortly embarking on the next phase of surveys.  It was anticipated by the summer of 2009 that over 50% of the Council's stocks would have been fully surveyed and the data used to further inform the investment plan.

 

Work was progressing in respect of the provision of a detailed five year investment programme, the ideal working packaging options and a strategic plan that was affordable and deliverable.  Part of the strategic planning process was to undertake a review of more difficult housing stock such as non traditional properties and to develop an asset management strategy which may need to consider selective disposal of particular types of property which were considered uneconomical to bring up to WHQS.  The pre-tender work was crucial given the tender document established the future relationship between the contractors and the Council and therefore needed to be legally precise as possible.  It was indicated that there was concern over the Council's ability to undertake the exercise given that insufficient staff resources were available and that technical expertise to develop the procurement frameworks on an exercise of this complexity available to it and consequently it was likely that consultant support would need to be procured.  As for non-traditional housing surveys a preliminary report from Curtains Structured Surveyors had now been received and further information in respect of energy efficiency had been requested.  The findings of the report was anticipated to be presented to the Scrutiny Committee at its meeting on 6th November, 2008.

 

In responding to a question, the Head of Housing Services indicated that it was anticipated that this surveying work would be undertaken in tranches of several hundred properties over 5 - 6 phases. 

 

Reference was also made to concerns with regard to the reduction in anticipated capital receipts under the Right to Buy scheme and the disposal of Penarth Heights.  The Head of Housing Services reiterated that the Business Plan was continually reviewed to take account of changes in the economic environment and a contingency plan was in place which was not reliant on the above capital receipts.

 

Having regard to the above and related issues it was

 

RECOMMENDED -

 

(1)       T H A T the Head of Housing Services submit the report findings relating to the non-traditional housing survey to the meeting to be held on 6th November, 2008.

 

(2)       T H A T the Head of Housing Services submit the details of the WHQS Project Plan to the meeting to be held on 17th December, 2008.

 

(3)       T H A T the Head of Housing Services submit the draft 'Contractors’ Code of Conduct' for undertaking works under the WHQS in tenants homes to the meeting to be held on 17th December, 2008.

 

Reasons for recommendations

 

(1)       To apprise Members of the findings of the review.

 

(2)       To allow scrutiny of the WHQS Project Plan.

 

(3)       To allow scrutiny of the draft Code of Conduct.

 


447     REVIEW OF HOMES4U ALLOCATIONS POLICY (DLPPHS) -

 

Under the requirements of Section 167 of the Housing Act 1996 local authorities were required to have a 'Allocation Scheme' for determining priorities and a procedure to be followed in allocating housing.

 

The Council's current Allocations policy was adopted in June 2003 under the title Homes4U and had undergone a number of procedural reviews.  However, in light of new guidance, legal advice and best practice the Housing Division had now instigated a root and branch review of the policy.

 

The lettings policy was expected to address a number of strategic objectives for example, meeting housing needs, contribute to the development of a balanced and sustainable communities, to promote social inclusion, minimise re-let void properties, including low demand and high turnover estates to name but a few.  In practice it was difficult to balance these objectives particularly in high demand areas, where there was a requirement to balance need and choice. 

 

As in the case of many other Council policies, there was also a requirement to monitor and review the policy and to re-test assumptions to ensure that the original objectives of the Council had not changed and would continue to be met.

 

Since the launch of the original scheme the situation had changed considerably in that the supply of affordable housing opportunities had diminished to the point where applicants with the greatest housing need could expect to wait between 9-12 months before they were re-housed.

 

Having regard to the above issues, officers felt that there was a more fundamental review required to deal with the change in housing market, to follow newly issued guidance and to incorporate legal advice which suggested that areas of the current policy may now be unlawful.  The review would also attempt to meet expectations and aspirations of those in housing need in the Vale of Glamorgan.

 

Discussion ensued regarding that practicalities of introducing a new policy that was transparent and easily understood by applicants but also reflected the needs of the individual.

 

Given the general lack of affordable housing, discussion then ensued on the issue of 'local connections' and the possibility of introducing a local lettings policy.  The Operational Manager for Housing Services indicated that this would prove challenging given the Council had a statutory responsibility to comply with Equal Opportunity Policies but also fundamentally, acknowledge the freedom of choice of the individual. 

 

Committee also made reference to the acute problem of affordable housing in rural areas and to the opposing policies of the Council which prevented the development of affordable housing in the rural parts of the Vale due to planning constraints.  Councillor Thomas referred to the matter of supply and demand and linking this with the WAG Affordable Housing Supplementary Planning Guidance which was now part of the Council's UDP.  He suggested that the Committee receive an appropriate presentation from the Planning Officers regarding delivering affordable housing in rural areas. 

 

Having regard to the above and related issues it was

 

RECOMMENDED -

 

(1)       T H A T the progress with regard to the Review be noted.

 

(2)       T H A T the findings of the Review of the Council's Adopted Allocations Policy be presented by the Head of Housing Services to the meeting of the Committee to be held on 17th December, 2008.

 

(3)       T H A T the Head of Planning and Transportation be requested to brief the Committee on the implications of delivering the WAG’s Affordable Housing Supplementary Planning Guidance, particularly in the rural Vale.

 

Reasons for recommendations

 

(1)       In acknowledgement of progress made to date.

 

(2)       To apprise Members of the outcome of the Review of the Council's Allocations Policy.

 

(3)       To apprise Members of issues relating to social housing development.

 

 

448     SOCIAL HOUSING GRANT PROGRAMME (DLPPHS) -

 

The report sought to advise Members of the Social Housing Grant bids made to the Welsh Assembly Government for 2010/2011, for the provision of affordable housing and the replacement of the housing hostel, the details of which were set out in the Appendix to the report.

 

RECOMMENDED - T H A T the Social Housing Grant programme bids as set out in Appendix A to the report be noted.

 

Reason for recommendation

 

So that the Committee was aware of the Council's bid under the above programme.

 

 

449     REVENUE AND CAPITAL MONITORING FOR THE PERIOD 1ST APRIL TO 31ST AUGUST, 2008 (DLPPHS) -

 

The current forecast for the Revenue Budget for 2008/09 was indicating a balanced budget.  The Housing Revenue Account was currently showing a favourable variance of £212,000 which was largely due to some vacant posts within the new structure.  It was further noted that there were less right to buy sales in previous years which had resulted in the level of rent collectable being higher than anticipated.  It was anticipated that the HRA at the current time would outturn on target.

 

With regard to Private Sector Housing/Community Safety there was currently a £100,000 adverse variance to the profile budget due to demands on the Homelessness Service as previously reported to the Committee.

 

Details were also contained within the report on the financial progress in relation to the Capital Programme which had been adjusted to take account of changes made in respect of the Housing Improvement Plan where the Director of Finance, ICT and Property in consultation with the Cabinet Member for Finance, who would use delegated powers to make additions and deletions or transfers from the Housing Capital Budget for the current financial year by an increase of £106,000 and the making of a number of virements to the 2008/09 Housing Investment Programme.  In addition, the Building Safer Communities Budget for the current financial year had been amended to take account of a grant in the sum of £50,109 which had been received from the Home Office to address crime and anti-social behaviour.  The Council had also been allowed to carry forward £446 of the previous year's allocation into the financial year 2008/09 and accordingly the funding had been allocated over two schemes namely Alley Gates to cover the area between High Street and Broad Street, Barry and the provision of CCTV camera at Boverton Road, Llantwit Major. 

 

Also appended to the report were details of the non financial information on capital schemes with the budget over £100,000.

 

RECOMMENDED - T H A T the position with regard to the 2008/09 Revenue and Capital Budgets be noted.

 

 

450     REVIEW OF IN-HOUSE STORES AND SUPPORT FUNCTION (DEER) -

 

The report summarised to date the work undertaken to meet the findings of the review by TRIBAL Consultants of the Building Maintenance Direct Service Organisations in-house stores and support function. 

 

Since the review's original recommendations a cost benefit analysis of the Stores had been undertaken to identify that value for money was being achieved or that a viable alternative should be considered.  Other initiatives such as providing staff with builders/credit card and vehicle stock had also been suggested.  The review of vehicle stock had been undertaken to ensure that adequate and appropriate imprest stock was being held in order to increase the number of jobs completed at the first call.  A number of internal reviews and audits had also been undertaken which had confirmed that the service was to be generally satisfactory and associated action plans had resulted in a number of improvements some of which were detailed in the report.

 

In addition there had also been a significant improvement in benchmark performance in respect of the overhead cost of the stores function and this had been reduced from the previous 15.2% in the financial year 2004/05 to 13.2% in the financial year 2007/08.

 

Following on from the previous audits and reviews undertaken, a number of improvements designed to compliment the Building Maintenance Business Plan had been identified and agreed.  In order to monitor progress of these improvements, an action plan and performance indicators were currently being developed.  The specific improvements relating to materials and Stores Support were detailed in the report.

 

RECOMMENDED - T H A T the progress and the future actions as set out in the report be noted.

 

Reason for decision

 

In acknowledgement of progress to date with regard to the Building Services In-House Stores and Support Function.

 

Vale of Glamorgan Council, Civic Offices, Holton Road, Barry CF63 4RU, Tel: (01446) 700111