Our Welsh Language Scheme
The Vale of Glamorgan Council has adopted the principle that in
the conduct of public business it will treat the Welsh language and
the English language on the basis of equality.
To make sure we adhere to this principle when providing services
to the public, we have a strategy which sets out how we intend to
do this – our Welsh Language Scheme.
One of the features of the scheme is a helpful matrix for
Council staff to use when producing bilingual materials. A
publications guide has been developed and is available to all
employees.
The aim of the scheme is to:
- ensure that the Vale Council is fully aware of its obligations
under the Welsh Language Act 1993
- raise awareness on issues relating to the Welsh Language
Scheme
- assist departments to plan effectively for bilingual service
provision
- assist employees to develop Welsh language skills by
identifying, promoting and monitoring a range of training
programmes
Welsh Language - services
This website has a Welsh version, www.bromorgannwg.gov.uk which
contains the most popular pages on the site among users visiting
the Vale online.
Since the launch of the OneVale contact centre, we offer a
Welsh-language call centre service which can deal with the majority
of your enquires in Welsh immediately, without having to transfer
you to various departments. There is one number to call: 01446
700111 and Welsh speakers can press 1 to get through to a
Welsh-speaking representative. Guidance has also been issued to our
staff on the translation of publications into Welsh in the form of
our Welsh
Language Publication Guide.
If you wish to make any comments or require further information
regarding the Welsh Language Scheme, please contact C1V.