Consumer Advice

 

 

Consumer Direct Logo

 

 

 

 

 

 

 

 

Telephone advice is dealt with in the first instance by Consumer Direct Wales. Complex cases or those requiring further investigation may be referred back to us after initial advice has been given by Consumer Direct.

 

 

 

Consumer Support Network

Visit the Consumer Support Network where you go can find self-help advice sheets. If you are an Vale of Glamorgan trader or resident, you can access leaflets including those produced by other organisations such as The Office of Fair Trading and The Department of Trade and Industry.

 

 

Quality Mark

We also hold the Community Legal Service quality mark for our advice service.  This ensures that the service we provide meets the standards laid down by the Legal Services Commission.