Consumer Advice
We offer a free, confidential and impartial
advice service.
Telephone advice is dealt with in the first
instance by Consumer Direct
Wales. Complex cases or those requiring further
investigation may be referred back to us after initial advice has
been given by Consumer Direct.
Rip-Off-Tip-Off
Rip-Off-Tip-Off is a
website developed by Trading Standards and the Department of Trade
and Industry working together to help create a prosperous Britain
through modern markets and confident consumers.
The site is designed to let you tell us about
traders who you think are ripping off the UK public.
Quality Mark
We also hold the Community Legal Service
quality mark for our advice service. This ensures that the
service we provide meets the standards laid down by the Legal
Services Commission.