Floating Support

Floating support is support delivered to the service user in their own home by a support worker. There are services available for tenants and home owners.

How do I apply for this service?

You can refer yourself or ask someone else to refer you for floating support.

If you decide you would like to be referred to a floating support service then you will be asked to complete a needs assessment form, an agreement to accept support form and consent for disclosure of information form, either by yourself or with our assistance. This will enable the Supporting People Team to ascertain that you do require support and which Support Provider is best suited to deal with your needs.

If you wish to refer yourself please contact Supporting People to request hard copies of the relevant referral forms. Or you can download them here:

Please complete all of the above forms. The INAM (Individual Needs Assessment Monitoring) Form collects information about the applicants support needs. The Additional Information Form is only needed if you need to include more information than the INAM allows in terms of your support needs and any other information that you think relevant.

Completing all of the forms also ensures that we are able to pass on your details to the support provider as you have given us permission to do so.

All of the forms need to be returned to Supporting People.

If you are involved with the homelessness service your allocated Homelessness Officer will complete a referral on your behalf.

Independence Scheme

The Vale of Glamorgan Council believes that everybody has a right to a home but recognises that some people need support to help them to settle successfully, feel comfortable and to maintain their home.

You could need the support for just a few months to assist you to move and settle into the community, or you could have a long term need for support to enable you to live independently and remain in your own home.

To provide people in the Vale of Glamorgan with this support, the Council has set up the Staying Put Scheme to support people with the following issues:

This service is provided by Reach and is available to private tenants, council tenants and homeowners. Pre-tenancy support is also available for an individual who is on the verge of moving into their own tenancy.

Reach has a wealth of experience in providing individually tailored support to meet the needs of clients. All information that you give to a Support Worker allocated to you is kept confidential.

Sheltered Housing and Alarm Services

Sheltered housing is housing designated for older people (age 55+); each sheltered housing scheme has a connection to an emergency alarm service and some have a Scheme Manager who can provide housing related support to tenants.

To find out about sheltered housing in the Vale of Glamorgan contact Supporting People. If you would like to apply to live in a sheltered housing scheme you can apply via Homes4U.

Alarm Service

The council operates an emergency alarm scheme. This provides support to people in their own homes with the help of technology and community response services. Council tenants can access additional services at a cost – to find out more click here.

• Is there an emergency alarm charge included within your rent?

  If there are support charges included within your rent such as Warden and Alarm charges you may be entitled to receive Supporting People Grant to cover these charges.

   

  Supporting People Grant is available to people who are eligible for Housing Benefit, and Supporting People will send a payment to your landlord in advance to cover the cost of support that you receive, as long as you have provided proof that you are in receipt of Housing Benefit.

• What happens if my Housing Benefit changes or stops?
  If at any time your Housing Benefit stops you must notify Supporting People immediately.

   

  If you currently pay your own support charges or are not eligible for Housing Benefit, you can apply for a Financial Assessment to be carried out by Supporting People. You will need to supply information about your savings and income. However if you do not wish to divulge this information you can opt not to be financially assessed and pay the support costs in full yourself.

Staying Put Scheme

The Vale of Glamorgan Council believes that everybody has a right to a home but recognises that some people need support to help them to settle successfully, feel comfortable and to maintain their home.

You could need the support for just a few months to assist you to move and settle into the community, or you could have a long term need for support to enable you to live independently and remain in your own home.

To provide people in the Vale of Glamorgan with this support, the Council has set up the Staying Put Scheme to support people with:

This service is provided by Reach and is available to private tenants, council tenants and homeowners. Pre-tenancy support is available for individuals who are on the verge of moving into their own tenancy.

Reach has a wealth of experience in providing individually tailored support to meet the needs of clients. All information that you give to the Support Worker allocated to you is kept confidential.

Tenant Support Scheme (TESS)

The Vale of Glamorgan Council believes that everybody has a right to a home but recognises that some people need support to help them to settle successfully, feel comfortable and to maintain their home.

You could need the support for just a few months to assist you to move and settle into the community, or you could have a long term need for support to enable you to live independently and remain in your own home.

TESS can support: 

• Council tenants and licensees
• Private tenants and homeowners
• Cadwyn tenants (CanDo Lettings)

Pre-tenancy support is available for individuals who are on the verge of starting a new tenancy.