£500 support payment for unpaid carers


About the £500 support payment

Welsh Government have announced a one-off £500 support payment, which is available to all eligible unpaid carers in Wales.


The payment is being made in recognition of the increased financial pressures many unpaid carers have experienced during the pandemic and to help with some of the additional costs they have incurred. 



Eligibility information

The payment is for individuals who care for someone for at least 35 hours a week and have low income. It will be available to all eligible unpaid carers who were in receipt of Carers Allowance on 31 March 2022.


You will not be eligible for the payment if: 

  • You have an underlying entitlement to Carers Allowance but do not receive a payment because you are in receipt of another benefit at the same or higher rate; or

  • You only receive a carer premium within a means tested benefit


Awards made under the scheme are not a crisis payment or an income replacement and will not be subject to National Insurance Contributions nor included as income when calculating entitlement for tax credits.



How to apply

The registration period for the £500 payment to unpaid carers will reopen on 15th August.


Unpaid carers who were receiving Carer’s Allowance on 31 March 2022 have one last chance to make a claim if they have not done so already. There is no change to the eligibility criteria.


If you are eligible for the payment you can register on this page when applications are open. You must register before 5pm on 2 September 2022 to receive the payment.


Apply for the Unpaid Carers Financial Support Payment


Please note: You should register with the Council where you live, not the Council where the person you care for lives (if it is different).


If you need help applying for the Unpaid Carers Financial Support Payment please contact:

  • 01446 729592 



Further support

If you are an unpaid carer on a low-income and you do not receive Carers Allowance can also apply for the Discretionary Assistance Fund if you are experiencing financial hardship. You can apply for the Discretionary Assistance Fund (DAF) online, or contact C1V on 01446 700111.


Carers Wales

Provides advice and information to carers and the professionals who support carers.

  • 0808 808 7777


All Wales Forum

Provides a national voice to empower parents and carers of people with learning disabilities.


Carers Trust Wales

Committed to improving support and services for unpaid carers.