Agenda Item No 7


The Vale of Glamorgan Council


Audit Committee 8 July 2013


Report of the Managing Director


Regulatory Reports - Improvement Tracking


Purpose of the Report

1.             To provide Members the opportunity to view a summary of all recommendations and proposals set out in regulatory reports and to track implementation of improvements to address those recommendations/proposals.


1.             That Members note the work that has been achieved to address the recommendations/proposals that have been made by regulators.

2.             To remove from the list any actions that the Committee agrees have been completed.

3.             To make any referrals to scrutiny committees and/or cabinet to progress any of the recommendations/proposals.

Reasons for the Recommendations

1-3      In order to achieve continuous improvement of council services.


2.             The council has a number of regulators, who pass judgements about the work of the council and who make various recommendations/proposals for improvements to services. These reports and recommendations/proposals are generally (but not always) brought to Audit Committee and are often also considered by scrutiny committees and cabinet. Actions are also included in service plans arising from regulatory reports, which are also overseen by scrutiny committees.

3.             However, there has not previously been the ability to oversee and track the implementation of recommendations/proposals in one place.

Relevant Issues and Options

4.             Attached at appendix 1 is a list of all recommendations/proposals made in regulatory reports since January 2011. This includes:

Care and Social Services Inspectorate Wales Annual Review and Evaluation of Performance 2011-2012 (November 2012) - actions well underway.

Wales Audit Office Information Management Review Feedback (April 2012) -

Care and Social Services Inspectorate Wales Review of Adult Services and Vale Community Resource Service October 2011 (February 2012) - actions well underway and several completed.

Wales Audit Office Annual Improvement Report (January 2012) - action well underway.

Wales Audit Office Review of Asset Management (December 2011) - all actions completed.

Wales Audit Office Review of HR and Workforce Planning (November 2011) - actions well underway.

Wales Audit Office Report on Delivery of Disabled Facilities Grants (November 2011) - actions well underway, but none are yet completed.

Wales Audit Office Review of Technology (October 2011) - actions are well underway, and over half have been completed.

Care and Social Services Inspectorate Wales Annual Review and Evaluation of Performance 2010-2011 (October 2011) - actions well underway and many completed.

Wales Audit Office Annual Improvement Report (January 2011) - most actions completed (only one outstanding).

5.             It is proposed that Audit committee receive a six-monthly report, with updates on the implementation of recommendations/proposals. Wherever possible, updated information will be sourced from Ffynnon and service plans in order to minimise work for officers.

6.             Members are asked to agree that actions identified as such have been completed, at which time they will be removed from tracking report. These completed actions will be archived along with the minute reference to maintain a clear audit trail.

7.             Members are also able to refer particular recommendations/proposals to the appropriate scrutiny committee for further detailed oversight if required.

Resource Implications (Financial and Employment)

8.             None specifically arising from this report, however, implementation of the recommendations/proposals usually carry their own resource implications, which can be either a saving or further expenditure.

Sustainability and Climate Change Implications

9.             Many of the recommendations/proposals aim to ensure that services are more sustainable in the longer term.

Legal Implications (to Include Human Rights Implications)

10.        The Local Government Act 1999, the Wales Programme for Improvement and the Local Government (Wales) Measure 2009 requires that the council secure continuous improvement across the full range of local services for which it is responsible.

Crime and Disorder Implications

11.        There are no crime and disorder implications arising directly from this report.

Equal Opportunities Implications (to include Welsh Language issues)

12.        Regulators must have due regard to equalities implications and many of the recommendations/proposals will improve access to services.

Corporate/Service Objectives

13.        Monitoring of performance demonstrates a clear contribution to the corporate priorities outlined below and also underpins the improvement work and outcomes of all seven corporate priorities:

To manage the Council’s workforce, money, information and assets efficiently, effectively and securely.

Policy Framework and Budget

14.        This is a matter for Executive decision.

Consultation (including Ward Member Consultation)

15.        Members of the Audit Committee, scrutiny committees and cabinet have previously received these regulatory reports.

Relevant Scrutiny Committee

16.        All

Background Papers

Regulatory reports are available on the council's website:


Contact Officer

Bev Noon, Operational Manager - corporate Policy and Communications 01446 709746,

Officers Consulted

Head of Performance and Development

Operational Manager - Customer Relations

Operational Manager - Property

Head of Accountancy and Resource Management

Head of Strategic ICT

Head of Human Resources

Head of Public Protection

Head of Business Management and Innovation (Social Services)

Head of Adult and Director of Commissioning Services

Head of Children and Young People Services

Business Support Manager (Social Services)

Information Manager (Lawyer)


Responsible Officer:

Sian Davies, Managing Director