Agenda Item No.
The Vale of Glamorgan Council
Scrutiny Committee (Social Care and Health): 11th February,
To Consider the Question Submitted to the Council on 23rd
January, 2013, Pursuant to Council Procedure Rule 8.2, Together
with the Response Thereto
Question from Councillor Chris Franks
Will you make a statement regarding the impact
of the adverse weather on the delivery of social services?
Reply from the Cabinet Member for
I’m very glad to have this opportunity to pay
tribute to our staff in Social Services and to other providers
of care for their tremendous commitment to supporting very
vulnerable residents of the Vale during recent days. It’s a
testament to their hard work and dedication that disruption to
services has been kept at a very low level.
For example, even where individual members of
staff were unable to get to their normal places of work all
residential care homes remained open, as did all the teams doing
assessments and care management work. This meant that every
safeguarding concern across Children’s and Adult Services received
a proper response.
I would commend especially the Reablement Team
who managed to provide a service to the clients throughout the
Vale, especially older people at risk. This was a well
co-ordinated team effort, made possible by staff willing to
undertake visits on foot or volunteering to work on their day
Of course, we had great support from all parts
of the Council, including a supply of drivers and 4x4 transport
which meant staff were able to reach even the clients in the rural
areas that otherwise would have been inaccessible.
There has been some disruption. Adult
Day Services were affected by difficulties in transporting service
users safely to and from the centres. Meals on Wheels were
not delivered in the Penarth area, although contingency
arrangements were put in place with families and carers to ensure
that service users received meals. The Adults Learning
Disability Respite Facility and the Children’s Short Breaks Service
postponed episodes of planned respite because of staffing problems
and difficulty in transporting service users safely. On the
other hand, one person had an extended stay because it wasn’t
possible to return them home safely; the staff at Rhoose Road
should be commended for all their efforts to ensure that this could
be managed appropriately.
Councillor Franks asked, in the light of the
severe budget problem facing the Directorate, whether it would be
possible to continue providing a similar level of service in such
The Cabinet Member indicated that services
would continue to be maintained as best as possible in any