Death registration service to launch at Llandough

A Death Registration Service is to launch at the University Hospital Llandough (UHL) in January.


  • Friday, 30 November 2018

    Vale of Glamorgan

Run jointly by the Vale of Glamorgan Council and the University Health Board the new registrar’s office will be located adjacent to the existing Bereavement Service on the first floor at UHL. 



The new service will allow bereaved families to register the death of a loved one at the UHL once they have collected the death certificate. 


It is hoped this will help during what can be a traumatic time by removing the need for relatives to make a separate appointment and then travel to Penarth or Barry to register a death. 


A similar service has operated from the University Hospital of Wales since 2008 and has received positive feedback.


The registrar’s outstation currently operating at Westhouse, Penarth will be closed as a result.


This office is the only remaining outstation in operation.The main Registrar’s Office based at the Civic Offices will continue to provide a registration service should families prefer to use it.


Cllr Hunter Jarvie, Cabinet Member for Regulatory and Legal Services, said: “Over 50% of deaths registered with the Vale of Glamorgan Council’s registration service are associated with deaths recorded at Llandough hospital. 


“By moving one member of staff from the outstation in Penarth to the hospital itself we will make the process of registering a death significantly easier for a lot of families. At what can be a very difficult time a small change such as this can make a huge difference.


I very much hope this is the experience of those that use it and we will be monitoring the feedback closely.”

The service will launch initially as a pilot. Feedback will be collected from service users through satisfaction surveys during the pilot period to ensure it is benefiting bereaved families.