Coronavirus (COVID-19) text on an image of hands being washed

Coronavirus Updates 2020

This page will contain all the latest updates and information during the Novel Coronavirus (COVID-19) outbreak.



The Council is currently working to review the delivery of all of its services in light of the Prime Minister’s briefing on 16 March 2020. The Council has been coordinating a response to the COVID-19 pandemic in recent weeks and has arrangements in place to prioritise those services which the support the most vulnerable.

 

The Council urges all residents to keep up to date with the most recent advice and guidance available on the Public Health Wales website.

 

As further decisions are taken, these will be communicated via our website and social media feeds. 

 

Heroes plain header

Vale Heroes

Could you be someone’s hero? Are you looking for help from a hero?

Vale Heroes is bringing together voluntary groups and businesses across the Vale of Glamorgan who are working to help residents affected by the Covid-19 outbreak.

 

Vale Heroes

 

 

  • Recycling and Waste
    There are a number of changes to recycling and waste services:
    • Garden Waste CollectionsGarden Waste Collections are temporarily suspended. Where possible, please home compost your garden waste. Garden waste collections will start again the week commencing Monday 13 April 2020. If possible, please store any garden waste in your garden until collections start.

    • Black Bags - We’re asking residents to try and stick to the two black bag limit where possible by continuing to recycle. If you are struggling with the two black bag limit, we are temporarily increasing the limit to four. Unsure if something can be recycled, use our handy A to Z recycling search.

    • Wood Chippings - We are suspending our free wood chippings service until further notice. Apologies for any inconvenience this may cause.   

    • Recycling Centres - Closed until further notice.

  • Free School Meals

    As a result of national measures around the repurposing of schools to support key workers and social distancing, the Vale of Glamorgan Council is changing the way it provides meals for those children eligible for free school meals.

     

    From Wednesday 01 April 2020, families with children who are eligible for free school meals will be receiving a voucher from the Local Authority, which can be redeemed at local supermarkets for the provision of food for children. Unfortunately, schools will no longer be able to accommodate deliveries or onsite meals to those eligible, unless they meet Welsh Government’s criteria for childcare in a school setting.

     

     

     

    Families will shortly start to receive vouchers via email or post (if email is not available) on a fortnightly basis worth £39. This equates to a value of £3.90 a day, 5 days a week, for 2 weeks.

     

    These vouchers will be redeemable at Asda or Tesco depending on availability and your location. The vouchers are non-transferrable and must be used to purchase food items for your children’s meals. Specific details on redeeming vouchers will be included when they are dispatched.

     

    Should you have any urgent issues, please contact:

     

  • Childcare Hubs for keyworkers

    Childcare provision for the Vale of Glamorgan's key workers doing essential work through the COVID-19 outbreak has changed to a hub-based system.

     

    14 hubs will be available across the Vale of Glamorgan. Whilst the number of sites offering the provision has reduced, the hub model is based on local school clusters working together to deliver the childcare provision for their area.

     

    Childcare Hubs

     

     

    Advice and Support for parents and carers of children age 0-4 years

    If you are a keyworker in a single-parent family or, where both caregivers are keyworkers in a two-parent family, and are unable to look after your child at home, please contact our Family Information Service. They can provide you with a list of appropriate settings, advice and support regarding childcare in the Vale of Glamorgan for children age 0-4 years:

    • 01446 704704
  • Registrars Service 

    The Vale of Glamorgan Registration Service aims to treat the bereaved with care and compassion, ensuring dignity and respect for the deceased.

     

    To assist with the continuation of the Death Registration process and in line with Emergency legislation the Death and Still Birth Registration process will take priority over all other registration services.

     

    Bereaved families are being advised that the Emergency legislation will enable Death notifications to be sent directly from the certifying General Practitioner, Hospital Medical Practitioner and / or Coroner to the Registration Service who will contact the next of kin or appointed informant to carry out the registration by telephone.  As there will be no face to face registrations, the Burial/ Cremation form will be sent direct from the Registrars Service to the Funeral Director appointed to carry out the funeral.

     

    Customers are therefore being requested to only contact the Registration Service if it relates to a Death Registration, Still Birth Registration or a Registrar General Licence until further notice. 

     

    All other Registration Services have been suspended until further notice.  There will be no Birth / Birth Re-registration, Notice of Marriage/Civil Partnership, Civil Marriage Ceremonies, Civil Partnership Registrations, Citizenship Ceremonies, EU Settlement verification appointments available.

     

    Please note that where an appointment has been postponed during this emergency period by the Registration Service customers are advised that they will still be required to make a further appointment e.g. to register a birth. Customers are therefore asked to monitor the Registrars webpage which will inform you when you will be able to re- book an appointment. This is because we are unable to re-schedule appointments until we know when the Civic Offices re-opens.

     

    We would also ask you to be aware that it is likely that there may be a backlog of registrations that may cause small delays during the emergency period.

     

    Customers are also advised that they can now make a claim for Child Benefit or Universal Credit prior to the birth being registered, where customers have not been able to do so because of the emergency measures put in place by the UK Government.

     

    No applications for copy certificates will be accepted during this period of emergency unless related to court proceedings/ orders and Social Services matters.

  • Exercise - Please follow the Countryside Code

    In line with Government guidance you can leave the house for one form of exercise a day, when exercising outdoors you should:

    • Stay local

    • Follow social distancing measures

    • Minimise time spent outside of the home 

    • Wash your hands as soon as you get home

     

    We would like to remind users of public footpaths to follow the countryside code, please remember to:

    • Always keep dogs on the lead when walking them in rural areas where livestock are kept and don’t let dogs loose in gardens adjoining livestock fields.

    • Do not approach or touch farm animals.

    • Leave gates and property as you find them and follow paths

    • Leave no trace of your visit and take your litter home

    • Respect the needs of local people and visitors alike – for example, don’t block gateways, driveways or other paths with your vehicle.

    • When riding a bike or driving a vehicle, slow down or stop for horses, walkers and farm animals and give them plenty of room.

     

    Natural Resources Wales - The Countryside Code

  • Planning 

     Due to the impact of the Coronavirus Pandemic, the Vale of Glamorgan Council’s Planning department has adapted the way they work.

     

    Most staff are working from home and contactable by their normal contact details.

     

    For general enquiries please email:

    or phone the duty planning officer:

     

    • 01446 704681

     

    Please note that it may take longer than normal to respond to enquiries during this time and we thank you for your patience.

     

    We will continue to accept new planning applications and requests for pre-application advice, and determine these applications where possible. However, we will not offer face-to-face meetings at this time.

     

    We would also urge our customers to use email or submit information via our planning portal at this time to manage workload efficiently.

     

    We will continue to undertake enforcement work, monitoring compliance with planning conditions and taking action against breaches of planning control.

     

    Like many others, the Council’s Planning Committee will not meet for the foreseeable future. However, most applications can be determined with officer’s delegated powers.

     

    If you have a specific enquiry about a case, please contact the case officer.

     

    Planning Portal

  • Council Tax

    Our Council Tax telephone line is currently unable to take calls.

     

    If you have any queries, please contact: counciltax@valeofglamorgan.gov.uk and the team will phone back as soon as possible.

     

    Apologies for any inconvenience this may cause.

     

    Council Tax

  • Beach Huts

    All beach huts are closed.

     

    If you have an annual permit, you will only be charged the pro rata amount.

  • Public Footpaths 

    The Welsh Government has introduced emergency regulations, (The Health Protection (Coronavirus: Closure of Leisure Businesses, Footpaths and Access Land) (Wales) Regulations 2020), that require local authorities to close footpaths and other rights of way where use poses a high risk to the spread of coronavirus.

     

    A number of footpaths are being closed around Atlantic College, Cosmeston, Dunraven Bay, Ogmore-by-Sea and Porthkerry:

    • Bridleway 9, St Donats

    • Restricted Byway 10, St Donats

    • Footpath 12, Penarth

    • Restricted Byway 13, 14, Penarth

    • Footpaths 3, 4, Lavernock

    • Footpath 2, Sully

    • Footpaths 16, 18, St Brides Major

    • Foopaths 38, 44, St Brides Major

    • Footpaths 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 73, Barry

    • Footpaths 7, 8, Porthkerry

    • Footpath 17, 20, Penmark

    • Restricted Byway 6, Porthkerry

     

    All of the above closures can be viewed on the following maps:

  • Car Parks

    To support social distancing the following car parks/parking are closed:

    • Barry Island car parks

    • Cosmeston Lakes Country Park car park

    • Porthkerry Country Park car park

    • All Council-owned beach car parks

    • Paget Road and Friars Road to be closed for parking - Access only.

     

  • Parks and Gardens

    The following parks are closed:

    • Romilly Park – Barry

    • Central Park – Barry

    • Victoria Park – Barry

    • Bassett Park – Barry

    • Milburn Park – Rhoose

    • Alexandra Park – Penarth

    • Belle Vue Park – Penarth

    • Penarth Head Park – Penarth

    • Cosmeston Lakes Country Park

    • Porthkerry Country Park

    • All play areas are closed

    • All Multi Use Games Areas (MUGAs) are closed

    All other parks and recreation grounds within the Vale of Glamorgan are open for pedestrian access and exercise. Please follow Government Guidance if exercising outdoors. 

  • Schools

    We have provided guidance to all schools in the Vale of Glamorgan on how to operate from Monday 23 March.

     

    In the absence of any information from Welsh Government on how they define key workers we have advised schools to follow the UK Government advice.

     

    All schools in the Vale are today working hard to put arrangements in place to allow the children of key workers and those that are vulnerable to attend on Monday.

     

    Arrangements are also being put in place to make sure those children entitled to a free school meal receive one.

     

    Schools will be contacting all parents directly.

     

    Our schools will be under significant pressure to provide a safe place for the children of key workers so that their parents can work to keep us all safe.

     

    Please do not send your children to school unless you really need to. 


    Key Workers

    We have published some further guidance for parents who are employed in key worker roles. Five things you need to know about sending your child to school, key workers and social distancing:

     

    Key Worker Guidance

  • Sport and Leisure Facilities

    All Sports Pavilions, Social Clubs and Bowls Clubs that are operated directly by the Council or operate from Council premises are closed.

     

    For updates on leisure centres please visit the Leisure Centre website.

     

    leisurecentre.com/coronavirus 

  • Care Homes

    Closed.

     

  • Vale Homes

    We know that this will be a stressful time for our tenants as the situation with the Coronavirus Covid-19 continues to develop. The Vale of Glamorgan Council is committed to supporting it tenants during this difficult time. We are working very hard to ensure we will still be able to deliver our most important services.  

     

    Rent is still due to the Council if you have a council tenancy. However, if your income has stopped please get in touch with our Money Advice Team who can talk you through the support available.

     

    Our Money Advisors can be contacted during office hours on the following numbers:

    • Mark: 07739194963
    • Lisa: 07739194956
    • Charlotte: 07739194962

     

    Vale Homes

  • Coronavirus Scams

    The Vale of Glamorgan Council has been made aware of a number of scams relating to the Coronavirus. There have been reports of testing kits for the virus being offered by door-to-door salesman.

     

    Residents should be aware that that there are no commercially available tests for Coronavirus and all testing is being carried out by Healthcare professionals.

     

    Advice on Coronavirus scams

  • Free Telecare Installation

    Telecare offers a range of services and devices which use technology to enable vulnerable people to live with greater independence and safety in their own home. 

     

    TeleV devices are linked to a 24hr monitoring Centre in Barry. Whatever the reason, if you hear a sound in the middle of the night, if you have an accident or incident in the home or suffer from a medical emergency, the operator will arrange help as quickly as possible.

     

    How TeleV Works

  • Vale Courses

    Vale Courses will be closed until further notice and all classes have been cancelled.

  • Youth Service

    All Youth Service provisions are cancelled until further notice. These include:

    • Youth Clubs

    • Youth Participation Groups

    • After School Clubs

    • Duke of Edinburgh

    • V-Pod

    • Vale Rights Ambassadors 

  • Libraries

    All Vale of Glamorgan Libraries are now closed.


    If you are a library member you will still be able to access a number of online services. 

     

    Libraries

 

Location Information



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