Taxi Licensing: Drivers

If you are interested in becoming a taxi driver you will need an application pack. You can either download an application pack or obtain a hard copy at a cost of £5.00 from the Licensing Section at the Civic Offices.




Licensing Team, Vale of Glamorgan Council, Civic Office, Holton Road, Barry, CF63 4RU


Please be aware that it may not always be possible to issue your licence paperwork on the same day that you submit your application.  You may be asked to call back at a later time or date to collect your licence. Therefore drivers must submit renewal applications to the Licensing Section at least 5 working days PRIOR to the expiry of their current driver licence. Failure to do so may result in your licence not being processed by the expiry date of your current licence.


Licensing Counter Opening Hours

Closed daily between 12.00pm – 1.00pm


Opening Hours
Monday 8:45am - 12.00pm 1.00pm - 4:30pm
Tuesday 8:45am – 12.00pm Closed PM
Wednesday 8:45am – 12.00pm 1.00pm – 4:30pm
Thursday 8:45am – 12.00pm Closed PM
Friday 8:45am – 12.00pm 1.00pm – 4:00pm




Application Forms

All the information required to make application is available in the New Driver application pack which can be downloaded or a hard copy can be obtained from the Licensing Section for a fee of £5.00. This is available from Civic Offices or by contacting Licensing on 01446 709105 or


Application Process

To become a licensed Hackney Carriage and Private Hire Driver you will need to submit:

  • Submit an application form
  • Produce both parts of your DVLA driving licence
  • Evidence of your right to work
  • Submit the relevant fee
  • Submit a group 2 medical completed by your own GP
  • Produce a satisfactory DBS form
  • Pass the knowledge test



Background and Eligibility Criteria

  • DVLA Code

    In order for the Licensing Section to view your driving licence information you will need to provide us with a unique code.


    This information can be obtained by visiting the GOV.UK website, by phone or by post. In order to save time when making application at the licensing desk please bring this code with you so that a member of the licensing team may obtain your driving licence information.


    Please be aware that the code is only valid for 21 days.


    Request DVLA Code

  •  Disclosure and Barring Service Check

    The application process for obtaining a Private Hire / Hackney Carriage Driver Licence requires applicants to complete a Disclosure and Barring Service Check. This disclosure requires applicants to give their address details for the past 5 years.


    If you have not been resident in Britain for the past 5 years you will be required to provide the Licensing Authority with a certificate of good conduct from the country in which you were residing. Guidance on how to obtain a certificate of good conduct has been produced by the Disclosure and Barring Service.

  •  Knowledge Test

    The conditions enclosed are not an exhaustive list to learn for the test. Please visit your local library and the internet for more reference material e.g Local Government (Miscellaneous Provisions) Act 1976 and Town Police Clauses Act 1847.


    It is also advisable for you to obtain a map to familiarise yourself with routes and locations e.g. police stations, hospitals, railway stations and places of interest to tourists.

  • Private Hire Vehicle Drivers

    Evidence suggests that the owners of some Private Hire vehicles are not aware of the law in relation to who may drive the vehicles and under what circumstances.


    The legal case of “Benson v Boyce” clarified the law on who may drive licensed Private Hire vehicles. ONLY the holder of a Private Hire driver’s licence may drive a licensed Private Hire vehicle.


    Even for social and domestic purposes the driver must hold a Private Hire vehicle driver’s licence, despite what the insurance certificate may appear to say. Further, the vehicle and the driver’s licence must be issued by the same Council. Both the unlicensed driver and the vehicle licence holder face prosecution for the misuse of the vehicle and for no insurance.


    The licence holder could also face a disciplinary hearing in front of the Licensing Committee. 

  •  Right to live and work in the UK.

    Licensing Authorities are required to carry out a check that all applicants have the right to live and work in the UK.


    All drivers must provide evidence of their right to live and work in the UK either on application for the grant of a licence or upon renewal of an existing licence.


    You will be required to produce a UK Passport (current or expired) / EU Passport (current) or Full UK Birth Certificate together with an official document giving your permanent National Insurance number and name issued by a Government agency or an employer when making application.


    Should your current name be different to the name on your birth certificate, additional documents must be presented e.g. original marriage certificate, divorce decree absolute, deed poll.


    Should you not hold either of these documents other prescribed documents may be produced e.g. a current Biometric Immigration Document (Biometric Residence Permit),




Fees and charges
 Driver      Fee  Cost breakdown 
Grant (1 year)  £152  Licence £108, Enhanced DBS £44 
Renewal (1 year) - With DBS £144   Licence £100, Enhanced DBS £44
Renewal (1 year) - No DBS £100 Licence, No DBS  
Grant (3 year)    £268    Licence £224, Enhanced DBS £44 
Renewal (3 year) £256  Licence £212, Enhanced DBS £44 
Driver application pack    £5 or available free online  
Knowledge test re-sit  £25  


Driver badge refund £2.50 if issued before 01/11/10 or £3.50 up to and including 29th November 2015.



Whilst Hackney Carriage and Private Hire drivers and vehicles undergo rigourous tests and checks before they are issued with a licence, we occasionally receive complaints from the public about the taxi service.


To help us fully investigate a complaint we need clear and concise information concerning the incident. To help you we have created a form that you may wish to use. If, following the completion of the investigation, there is sufficient evidence to prosecute a licensed driver you will be requested to provide a witness statement and you may then be required to give evidence in court.


It will not always be the case that official action is taken as it depends on a number of factors; however, all incidents are carefully examined and taken into consideration as the Authority is always looking to improve the service we deliver to the public.


Please complete the form as fully as possible providing all the pertinent details. All information provided will be treated in the strictest confidence.


If South Wales Police are dealing with an incident, it would generally be the case that Vale of Glamorgan Council Licensing Enforcement Officers must wait until that investigation is complete before any action or our own investigation commenced.


However, public safety would be the ultimate determining factor. Should officers feel that to wait until the end of a Police investigation would be detrimental to public safety, the Licensing Section can and will take any appropriate action that they deem necessary. This may include the immediate suspension of Hackney Carriage and Private Hire vehicle driver's licences.