Changes to Recorded & Special Delivery Mail Logging Process

Please be advised that Royal Mail will no longer be supplying logbooks for Recorded and Special Delivery mail.

To ensure continuity and accurate tracking, we have created a shared spreadsheet for logging all future mail items.

What You Need to Do:

• Use the new shared spreadsheet to log any Recorded or Special Delivery mail. There is no need for individual departments to create their own spreadsheets.
• Complete the first six columns of the spreadsheet for each entry.
• Mail should be marked on top left-hand corner or Postit with RD or SD (Please do not use Royal Mail Stickers)
• Read the instructions at the top of the spreadsheet before use.

You may continue using your existing logbooks for now, but from 3rd November 2025, we will be moving exclusively to the spreadsheet system.

If you have any questions or need assistance, please contact the Post Room at postroom@valeofglamorgan.gov.uk.