Mail Service Changes: New Schedule & Post Room Relocation

In line with the Council’s Digital Strategy and the introduction of hybrid mail, we’ve made updates to our postal services. With the overall volume of post continuing to decline, these changes will help us operate more efficiently and sustainably.

New Outgoing Mail Schedule

From Monday 4 August 2025, outgoing mail is dispatched three days a week only:

• Monday
• Wednesday
• Friday

All items must be in the Civic Offices basement post room (opposite lifts) by 3.30pm on these days.

Urgent Mail

If you need to send an urgent item on a Tuesday or Thursday, contact the mail team by 2.30pm at postroom@valeofglamorgan.gov.uk

Please note: This is for priority items only (Recorded/Special Delivery).

Post Room Relocation

The internal post room has moved from the 1st floor to the basement (opposite the lifts).

All mail should now be collected from and delivered to this location.

Thank you for your cooperation in supporting this transition!