Launching our Brilliant Basics Charter 

We are pleased to launch our new Brilliant Basics Charter

Brilliant basics sets the standards that we work to as individuals and as an organisation. It is about making sure the basics are done brilliantly, every time. 

These are things the things we know make a difference. Things that everyone can apply to their work.

Our teams do great work every day. But how we do it is changing fast.

It is more important than ever that when there is an opportunity to improve how we work, we take it.

We all have the freedom and permission to make improvements. Brilliant Basics gives us all the ways in which we can make this happen. 

Watch this video to hear from our Chief Executive and other colleagues, who supported the development of the Charter, to learn what it's all about and how you can apply it to your work.

Brilliant Basics Charter