Vale Community Resource Service Praised in Care Inspectorate Wales Report
The Vale of Glamorgan Council has welcomed a Care Inspectorate Wales (CIW) report praising the Vale Community Resource Service for helping residents regain confidence and independence after illness.
The service offers short-term reablement care to residents after hospital stays or after being referred by other community services to regain daily living skills, with CIW rating the well-being of users as excellent.
The report read: “People are extremely complimentary about the service they receive and highly praise staff who provide the service. This includes specialist reablement practitioners which means people’s recovery and reablement is maximised. People receive day-to-day care and support from skilled and dedicated reablement support workers (RSWs).
“We rate well-being as excellent because of the overwhelming, positive impact the service is contributing to people’s outcomes, and their emotional and physical well-being. The culture of the organisation is united, with reablement for people at the heart of the service.”
Inspectors also noted: “We rate the care and support to be good because people receive reliable standards of care. We rate leadership and management to be good because oversight and governance is well organised, pro-active and knowledgeable. They demonstrate the drive, and capabilities to continue to develop the service in line with their regulatory duties, with people’s outcomes their primary focus.”
Cllr Eddie Williams, Cabinet Member for Social Care and Health, said: “This report is a testament to the dedication and compassion of the Vale Community Resource Service team. Their work enables people to return to independence with confidence, dignity, and the right support in place.
“We are incredibly proud of the recognition they have received and remain committed to ensuring that our services put people’s well-being at the heart of everything we do.”