Business Rates

The business rates collected by billing authorities are paid into a central pool and redistributed to county councils and police authorities.


Non-Domestic Rates Linked Support for Businesses

NDR Emergency Fund 2022 – This scheme will open on 13 January 2022 before 5pm and will close for applications at 5pm on 14 February 2022.


Please note: if a grant payment is made and evidence subsequently emerges to show that you are not eligible for that grant payment, we may require repayment of the grant in full or part. If it is determined that the payment was made as a result of an act of fraud, legal action may be taken against you.

We will undertake any appropriate business checks considered necessary to assess the application.



Application form and guidance


Coronavirus (COVID-19): Advice for Businesses

This page will be updated regularly with the latest information on Coronavirus support available to businesses.


Coronavirus Advice for Businesses 


Retail, Leisure and Hospitality Rates Relief in Wales – 2021-22

Important - If you believe you meet the criteria for this scheme but have not received the Relief reflected in your Non-Domestic Rates bill, please email (or you can write in, details at the bottom of the page) with your account number and advise how you meet the criteria. Please note, with any award there are backdate limits therefore, please contact as soon as possible.



Business Wales

Thinking of starting a business or growing an existing business? For help and information contact Business Wales on 0300 060 3000 or visit Business Wales


Before taking on a business premise do your research. Read the following page carefully for information regarding how Business Rates are calculated / how to find out the rateable value of a business premise.

Non-Domestic Rates Change of Address 

Before you start - Check if your property is in the Vale of Glamorgan Council area:


Search for a property


If you only wish to notify the Council that a property you continue to remain liable for has become empty (e.g. goods / stock removed from premise) please contact the department directly (contact details at the bottom of this page).


Who must pay Business Rates?

  • Where a property is occupied, the Business Rates are usually payable by the person, partnership or company occupying it

  • Where the property is empty, rates are payable by the person entitled to occupation

If the occupier and the landlord have an arrangement whereby the landlord receives rent inclusive of Business Rates, the occupier is usually still responsible for payment of Business Rates. If you are the occupier and pass the rates bill on to the landlord for payment, you remain liable for payment if the landlord does not make payment on your behalf.


Even where a business premises is empty or unoccupied, the person entitled to possession of that premises will have to pay Business Rates (these are called empty property rates).  

How are my business rates calculated?

Each business property is prescribed a rateable value. This is independently assessed by the Valuation Office Agency. Since 1st April 2017, the rateable value of a property represents its annual open market rental value as at 1st April 2015. 


You can search for the rateable value of any property on the Valuation Office Agency website. 


The rate bill is calculated by multiplying the rateable value by the rate multiplier. The rate multiplier is set by Welsh Government and reviewed annually:


Business rates Multiplier
 2019/20  .526
 2020/21  .535
 2021/22  .535

Can I appeal against my rateable value?

The ratepayer (and certain others who have an interest in the property) can in certain circumstances propose a change in value. You will need to contact the Valuation Office Agency directly.


Valuation Office Agency Website


2023 Revaluation

The next revaluation of business rates is underway in England and Wales. Providing your rental information to the Valuation Office Agency ensures the business rates you pay are accurate.


If you receive a request for rent, lease and ownership details from the Valuation Office Agency you should go online and complete the form


Problems paying your Business Rates?

Business rates is a bill that must be paid. However, if you are experiencing difficulties, please contact (details at the bottom of this page) the business rates department to discuss. We may be able to come to a payment arrangement that you can afford. 

Contact the Business Rates department


Email is the quickest method of contact.


  • 01446 709317
Please note, you may go through to an answerphone machine, please leave a message with your name, number and the nature of your query and someone will return your call.



Non-Domestic Rates
Exchequer Services
Civic Offices
Holton Road
CF63 4RU