From 1^st September 2019 we will be doing some additional regular library system maintenance in order to ensure delivery of a smooth and efficient service to users. Part of this will be deletion of older loan histories (over 2 years old).

So, for example, on the 1^st September 2019 any item added to a loan history before 1^st September 2017 will be deleted. This process will then run on a monthly basis (on the 1^st of each month) deleting any loan history 2 years or older.

Please note: loan (checkout) history is enabled on all user accounts to begin with.

• If you wish to keep a record of your older loan history please follow the below steps:

  1. Log into your library Enterprise account via <insert relevant authority URL>. You will need your library card number and your PIN to do this.
  2. Once logged into your account go to the ‘Checkouts’ tab and select ‘checkout history’.
  3. You should now have a list of your loan history displayed on screen.
  4. Select (highlight) all of your history (or the section you want), then select ‘print selection’. Alternatively you could select the section of history that you want, copy and paste it into Word, notepad or similar.
  5. If you need any help or have any queries please contact your library service or call in and talk to staff in branch.

• If you do not wish to have your history kept you can turn this off by doing the following:
  1. Log into your library Enterprise account via <insert relevant authority URL>. You will need your library card number and your PIN to do this.
  2. Once logged into your account go to the ‘Personal Information’ tab and select ‘Preferences’.
  3. Untick the box ‘Record my checkout history’ (you can begin to record your loan history again at any time by ticking the box).
  4. Alternatively, a member of library staff will be able to turn loan history on or off for you.
  5. If you have any problems, please contact your library service or call in and talk to staff in branch.