Get the Vale Online

Getting online is an essential part of everyday life and there are a number of ways to do that here in the Vale of Glamorgan


If you aren’t connected to the Internet, there’s a lot you’re missing out on. By increasing your computer skills and getting online you could save hundreds of pounds on your household bills, food and other essentials. You can also search and apply for jobs that are only advertised online.


That’s why the Get the Vale online group is now offering a range of drop-ins, 1-2-1 support sessions and courses which will help get you started, increase your confidence, or build on your existing skills. Get the Vale Online Partnership offers a range of formal and informal learning opportunities.



Cloud-LogoFree WiFi with The Cloud

Enjoy free WiFi access to the internet on your smart phone, tablet or laptop when visiting any of the following Vale of Glamorgan Council buildings:Civic Offices, Alps Depot, Docks Offices, Provincial House and  Hen Goleg.


There are over 25 Cloud Hotspots across the Vale that residents can login to access:


Cloud Hotspots

Digital Champions

A Digital Champion is someone who helps others with their computer, tablet, phone or any other device they use to connect to the internet. You may already be the Digital Champion for your family or group of friends and may have a little time to help others in your community.  With 12% of people not online in the Vale Online we are doing what we can to make sure people are not left behind in an increasingly digital world.


  • You must have good, basic computer skills.
  • You will be confident using the internet.
  • You are enthusiastic about the things the internet can do to make life easier, more enjoyable and save money.
  • You have patience and an eagerness to support people who are new to the internet (showing people that computers aren’t something to be scared of!).
  • You should be willing to travel within the Vale of Glamorgan for training (although we will keep this to a minimum).


  • Who can be a Champion
    Anyone who is confident using the internet and who is able to make a commitment, large or small, to help people get online can become a champion.
  • What will you get as a Digital Champion? 

    This is a volunteer role, so you can be flexible in when you are available. Based at one of our  libraries or community hubs you will meet new people and provide valuable assistance.


    Apart from getting satisfaction at helping others learn some of the most important skills on the planet, you can also add something invaluable to your CV. Or maybe you simply love working with technology and get inspired showing others the best of the internet.


    You will also have the opportunity to learn new skills yourself. If you’re looking for work, this is a great way to gain experience.

  • Who will you be helping?

    Most people you will be helping may not have used a computer before or, if they have, they are likely to still have questions. Some might want to know the basics, some will have questions about the internet, and some will be looking for assistance with completing forms online.


    You will also be offered the opportunity to support a number of events within community settings.


If you would like to sign up as a Digital Champion please visit our partner organisation – Digital Communities Wales and fill out the short form:


Become a Digital Champion


Informal Learning

A number of partners from across the Vale of Glamorgan are working together to provide a range of digital support across libraries and community hubs in the area.


Digital drop-ins are currently running at Barry library and Margaret Alexander Community centre, alternatively 1-2-1   sessions are run at all other locations.


To book into a free 1-2-1 session, you will need to speak to reception of where you would like support.


Learn about mobile phones, tablets and computers, view manuals and take home step by step guides, get the latest downloads and more with support from Digital Champions.


Informal training
 Location Day Time
Barry Library Mondays 10.00am - 12pm
Dinas Powys Library Mondays 10.00am - 12pm
Aberaeron Community Hub, Barry Tuesdays 9.45am - 11.45pm
Llantwit Major Library Mondays 10.00am - 1.00pm
Wenvoe Library Wednesday 10.00am - 12pm
Margaret Alexander Community Centre, Barry Wednesdays 1.00pm - 3.00pm
Castleland Community Centre, Barry Wednesdays 1.00pm - 3.00pm
Age Connect Cafe, Barry: Thursdays 10.00am - 12pm
Penarth Library Thursdays  10.00am - 1.00pm
Rhoose Library Fridays 10.00am - 1.00pm
Cowbridge Library Fridays 2.00pm - 5.00pm




The council is a member of the Get The Vale Online partnership.  This partnership includes a number of organisations who all share an interest in supporting and encouraging people to get online.  If you share that aim you may wish to join the partnership by contacting Danielle Roberts of Digital Communities Wales –